This document discusses challenges related to migrating to IBM cloud services and upgrading IBM Notes browser plugins. It outlines the manual steps typically required for cloud onboarding and plugin upgrades. It then presents how panagenda MarvelClient can help by automating cloud onboarding, reducing client management costs through optimization and seamless setups/upgrades, and achieving faster client startup times. The document concludes by thanking the audience.

1. Challenge accepted:
IBM Cloud onboarding & Upgrades to IBM Notes
Browser Plug-in
ISBG vårseminar - May 2015

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Christoph Adler
Technical Account Manager – panagenda
IBM (Lotus) Notes / Domino since 2001
Consulting for projects
 Administration
 Migration / Consolidation
 Client Management
 Application Management
Since 2012 TAM at panagenda with core
competence in
 Notes Client Management
 ICS Infrastructure Analysis and Optimizations
Good to know…
 Frequent traveler
 Projects with many different companies in
different countries
 Beer or Wine? Beer!

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Migrating to the cloud, why?
(short)

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The Digital Universe

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The Digital Universe - continued
1 Zettabyte = 1.000 Exabyte = 1.000 Petabyte = 1.000 Terabyte = 1.000
Gigabyte
1 Zettabyte = 1.000.000.000.000 Gigabyte

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The Digital Universe - continued
The irony of the digital universe is that, while
most of it (almost 70%) is created by the
actions of individuals – taking pictures, watching
digital TV, being captured on surveillance
cameras in airports – enterprises have contact
with, and therefore liability and responsibility for
more of it (85%), such as account information,
email addresses, location stamps, and so on.

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The Digital Universe - continued

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Other reasons?
• Features features features (cloud first)
• (unlimited) disk space
• Less license costs
• Availability
• Performance
• Connectivity
• […]

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IBM (Connections) Cloud offerings
(short again)

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IBM (Connections) Cloud offerings
• IBM Connections Cloud S1 (formerly IBM SmartCloud Engage Advanced)
• IBM Connections Cloud S2 (formerly IBM SmartCloud Engage)
• IBM Connections Files on Cloud
• IBM Connections Meetings Cloud (formerly IBM SmartCloud Meetings)
• IBM Connections Social Cloud (formerly IBM SmartCloud Connections)
• SmartCloud Notes
• IBM Connections Chat Cloud
• IBM Web Mail Cloud (formerly IBM SmartCloud iNotes)
• IBM Connections Archive Essentials Cloud (formerly IBM SmartCloud Archive Essentials)
Source(s)
• http://www-03.ibm.com/software/products/en/ibm-connections-cloud
• http://www.ibm.com/cloud-computing/social/us/en/planspricing/

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Challenge 1/2:
Cloud onboarding

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Challenge: Cloud onboarding
Scenario

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Challenge: Cloud onboarding (Server)
IBM Mail Onboarding Manager

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Challenge: Cloud onboarding (Client) – IBM only
Manual steps (end-users)
• 1. Announcement Mail
 Mailfile will be transferred/replicated to the cloud
• 2. Join SmartCloud Notes Mail
• Click on one or more buttons
• Open a downloaded nsf file
• Click on another button

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Challenge: Cloud onboarding (Client) – IBM only - continued
Join SmartCloud Notes Mail

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Challenge: Cloud onboarding (Client) – IBM only
Manual steps (end-users)
• 1. Announcement Mail
 Mailfile will be transferred/replicated to the cloud
• 2. Join SmartCloud Notes Mail
• Click on one or more buttons
• Open a downloaded nsf file
• Click on another button
• 3. Mail file folder Mail (keep ‘old’ database design + IBM approved it)
• Click on one or more buttons
• 4. Welcome Mail

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Challenge: Cloud onboarding (Client) – IBM + panagenda MarvelClient
Manual steps (end-users)
• 1. Announcement Mail (not needed)
 Mailfile will be transferred/replicated to the cloud
• 2. Join SmartCloud Notes Mail
• Click on one or more buttons
• Open a downloaded nsf file
• Click on another button
• 3. Mail file folder Mail (keep ‘old’ database design + IBM approved it)
• Click on one or more buttons
• 4. Welcome Mail

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Challenge 2/2:
Upgrading to IBM Notes Browser
Plugin-in

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Challenge: Upgrading to IBM Notes Browser Plugin-in
General
• Different OS versions in 32Bit &| 64Bit
• Different Directories: Program &| Data folders
• Single &| MultiUser installations (again  Directories, Templates in Data Directory, etc.)
• Desktop / Laptop / Citrix or other virtual environments
• Hardware
• Network drives
• Harddisk capacity
• (Intelligent) package deployment
• Design updates + ODS-Upgrade
• Notes.ini

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Challenge: Upgrading to IBM Notes Browser Plug-in - continued
IBM Notes Browser Plugin-in specific
• Usage of “InstallShield Tuner for Lotus Notes” not supported & not available
• stub notes.ini
• additional files
• modified shortcuts
• […]
• Activate Browser Plug-in in Mozilla Firefox / Internet Explorer

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Challenge: Upgrading to IBM Notes Browser Plug-in - continued
Current configuration
• IBM Notes 9.0.1 Standard + FP2
• MultiUser
Target configuration
• IBM Notes 9.0.1 Browser Plug-in only + FP3 IF4
• MultiUser installation
• + pre defined stub notes.ini
• + pre activated browser plug-in (addon)  Mozilla Firefox
Upgrade process
• < 4 minutes (complete uninstall + cleanup + install + configuration)

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Live

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panagenda MarvelClient helps!
• Client analysis and optimization
• Reduce helpdesk calls by up to 80%
• Achieve client startup times < 45 seconds
• Roaming, including Citrix, WTS, VDI and
Connections Cloud
• Seamless client setups, upgrades and updates
• Seamless cloud onboarding
" panagenda MarvelClient
significantly
reduces our cost to manage our
IBM Notes client base, including
Citrix
and the Notes browser plugin."
MarvelClient Platforms:
IBM Notes Basic Client, IBM Notes Standard Client, IBM
Notes Browser Plug-in, Microsoft Windows, Linux, Mac OS,
Citrix, Microsoft Windows Terminal Server

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Q & A

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Thank you !

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Christoph Adler
Technical Account Manager
panagenda GmbH – Solutions for Infrastructure Analysis and Optimization
● Donnersbergstr. 1 ● 64646 Heppenheim (Germany)
● Cell: +49 172 494 4141
● Phone: +49 6252 679 39-52 ● Fax: +49 6252 679 39-16
● E-Mail: christoph.adler@panagenda.com
Contact