IRCTC - A Review
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This document provides an overview of the Indian Railway Catering & Tourism Corporation (IRCTC). It discusses that IRCTC is an Indian government-owned corporation that handles the catering, tourism and online ticketing operations of the Indian Railways. The document outlines IRCTC's vision, features, pros and cons. It notes that while IRCTC provides convenient online ticket booking and payment options, it often experiences server errors and high traffic that makes booking tickets, especially Tatkal tickets, very difficult.
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Indian Railways Catering and Tourism Corporation (IRCTC) operates various segments including Rail Neer water bottling, catering services, tourism, and online ticket booking. IRCTC has expanded its Rail Neer segment with new plants and expects to meet 75-80% of Indian Railways' water demand. The tourism segment offers popular pilgrimage and sightseeing packages. The internet ticket booking segment accounted for 70% of online rail tickets booked in 2018-19. IRCTC has increased its authorized and paid-up share capital. Its most profitable segments in 2018-19 were internet ticket booking and state tirtha tourism.
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Indian Railway Catering and Tourism Corporation Ltd. (IRCTC) was incorporated in 1999 as a public sector enterprise under the Ministry of Railways. Its purpose is to professionalize and manage catering, hospitality, and tourism services for Indian Railways. IRCTC operates onboard catering, food plazas, tourism packages, and online ticket booking. It has received several national awards for its services and cost-effective operations.
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The Indian Railway Catering and Tourism Corporation (IRCTC) was launched in 2002 as a subsidiary of Indian Railways. It provides catering, tourism, and online ticketing services. Headquartered in New Delhi, IRCTC aims to be a customer-friendly company that optimizes resources to upgrade catering services, maximize revenue generation, and reposition Indian Railways in the service sector with high business ethics and quality standards.
IRCTC,Indian Railway Catering and Tourism Corporation
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The document summarizes the Indian Railway Catering and Tourism Corporation (IRCTC), which handles online ticketing, catering, and tourism for Indian Railways. IRCTC allows users to book tickets online by registering on their website. It provides services like catering on certain trains, a loyalty program for frequent travelers, and has expanded into offering flight and hotel bookings as well as online shopping and restaurant dining. IRCTC aims to improve its online reservation system to handle higher traffic and ticket booking volumes. It utilizes customer relationship management practices to provide updates to users and has won several awards for its e-governance services.
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Indian Railways Catering and Tourism Corporation (IRCTC) operates various segments including Rail Neer water bottling, catering services, tourism, and online ticket booking. IRCTC has expanded its Rail Neer segment with new plants and expects to meet 75-80% of Indian Railways' water demand. The tourism segment offers popular pilgrimage and sightseeing packages. The internet ticket booking segment accounted for 70% of online rail tickets booked in 2018-19. IRCTC has increased its authorized and paid-up share capital. Its most profitable segments in 2018-19 were internet ticket booking and state tirtha tourism.
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Indian Railway Catering and Tourism Corporation Ltd. (IRCTC) was incorporated in 1999 as a public sector enterprise under the Ministry of Railways. Its purpose is to professionalize and manage catering, hospitality, and tourism services for Indian Railways. IRCTC operates onboard catering, food plazas, tourism packages, and online ticket booking. It has received several national awards for its services and cost-effective operations.
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The Indian Railway Catering and Tourism Corporation (IRCTC) was launched in 2002 as a subsidiary of Indian Railways. It provides catering, tourism, and online ticketing services. Headquartered in New Delhi, IRCTC aims to be a customer-friendly company that optimizes resources to upgrade catering services, maximize revenue generation, and reposition Indian Railways in the service sector with high business ethics and quality standards.
IRCTC,Indian Railway Catering and Tourism Corporation
Indian Railway Catering and Tourism Corporation (IRCTC), is a subsidiary of the Indian Railways that handles the catering, tourism and online ticketing operations of the railways.
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IRCTC is a subsidiary of Indian Railways that handles catering, tourism, and online ticketing. It operates several luxury tourist train services like Palace on Wheels, Royal Rajasthan on Wheels, Deccan Odyssey, and Maharaja Express that cover multiple destinations in India offering passengers tours of cultural sites and destinations. IRCTC also operates steam trains on heritage routes and offers various tour packages at different price points to promote tourism.
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The document summarizes the Indian Railway Catering and Tourism Corporation (IRCTC), which handles online ticketing, catering, and tourism for Indian Railways. IRCTC allows users to book tickets online by registering on their website. It provides services like catering on certain trains, a loyalty program for frequent travelers, and has expanded into offering flight and hotel bookings as well as online shopping and restaurant dining. IRCTC aims to improve its online reservation system to handle higher traffic and ticket booking volumes. It utilizes customer relationship management practices to provide updates to users and has won several awards for its e-governance services.
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The document summarizes the Indian Railway Catering and Tourism Corporation (IRCTC), a subsidiary of Indian Railways. IRCTC aims to upgrade, professionalize, and manage catering, tourism, and hospitality services. It provides catering services on trains, operates executive lounges and budget hotels, and promotes tourism through tour packages. IRCTC also manages online train ticket booking through its website and mobile apps, as well as SMS booking. It offers various tourism packages covering religious and heritage sites across India.
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Whatsapp Number for Paid Service:
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Codes can change at any time. Check the Jazz website if the code above has an error.
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IRCTC - A Review
- 1. IRCTC - A REVIEW Amrita Pal NIT, Rourkela Email: amrita7894@gmail.com
- 2. IRCTC Indian Railway Catering & Tourism Corporation • Industry : Railways • Headquarter : New Delhi, NCT, India • Corporate Office : B 148, 11th Floor, Statesman House, Barakhamba Road, New Delhi- 110001 • Area Served : India • Service : Catering, Tourism and Online Ticketing • Parent : Indian Railways • Website : www.irctc.co.in
- 3. IRCTC - VISION “To be the leading provider of high quality travel, tourism and hospitality related services, for arrange of customer segments, with consistently high level of customer satisfaction”
- 4. HOME PAGE : www.irctc.co.in LOGIN TICKET BOOKING LOGO NAVIGATION MENU
- 5. FEATURES OF IRCTC : Service • Catering • Tourism • Non Railway Catering* Ticketing • e-Ticketing • Offline Booking • Tatkal Scheme *Non Railway Catering : 1.Writers Building, Kolkata 2. Bhabha Atomic Research Centre, Mumbai 3. IIM Indore 4.Rourkela Steel Plant Orissa
- 6. PROS OF IRCTC : • It features an awesome payment gateway (Accepts most credit cards, debit cards and net banking). • You can save your bank card information in your profile so you don’t need to enter the details each time. • Navigation and user interface is simple and elegant. • Most importantly, you can cancel your confirmed tickets anytime you want an hour before the journey. • On time PNR status inquiry.
- 7. CONS OF IRCTC • 301 server error*.A major proportion of the site visitors must have tackled with the server errors www.irctc.co.in website throws up. • They needed to refresh every second to check if the site is working or not. • Logging in to your existing account, or new account registration is almost impossible during morning session (Tatkal opening time). • Booking a ticket in the tatkal quota is virtually impossible especially during the festive seasons. The HTTP response status code 301 Moved Permanently is used for permanent URL redirection, meaning current links or records using the URL that the response is received for should be updated.
- 8. Awards And Achievements : • ICICI bank Retail Excellence Award in 2005. • Path Breaker Award from Dataquest in 2004. • Path Breaker Award from Dataquest in 2003. • Awarded the Genius of the Web Award 2007 for Best E-Gov PSU Site by CNBC. • Awarded with National Tourism Award of Excellence by Ministry of Tourism, Govt. of India. • Awarded the National Award for E-Governance, 2007-08jointly by Department of IT, Govt. of India and Govt. of Haryana.
- 9. Questions?
- 10. Thank You