This document provides information about various services offered by Indian Railways including ticketing and ticket cancellation, timetables, passenger and freight information, tourism options, press releases, budgets, personnel recruitment and training, and a site map of train routes. It describes how users can book train tickets and check reservations online or via SMS, and also lists some special tourist trains operated to promote tourism along with options to book hotel accommodations and tours through the railway website. It notes that computerization has increased efficiency in freight and employee management while also raising some concerns about potential layoffs and privatization.