IPDC 2018 - Leadership for Administrative Professionals
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This document outlines a leadership training course for administrative professionals. The course aims to help administrative staff increase their self-awareness, identify different leadership styles, improve problem solving and decision making skills, and better handle stress and conflict. The target participants include executive assistants, office administrators, project managers, secretaries, and other administrative roles. The course will cover topics like setting direction, effective communication, dealing with others, coaching skills, managing conflict, and developing self-confidence. It will take place over two days in Jakarta in February 2018.
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Cb12e basic ppt ch08
This chapter discusses key concepts in management including defining management and necessary managerial skills. It explains the importance of vision and ethics in guiding an organization. Various types of planning are described including strategic, tactical, and operational planning. The strategic planning process is outlined. Decision making and different leadership styles are contrasted. The meaning and impact of corporate culture on an organization is defined. Various forms of departmentalization and organizational structures are identified.
Introduction (1)
Management involves coordinating work activities to achieve organizational goals efficiently and effectively. It is the process of working with and through people and other resources. An organization consists of two or more people working together towards common goals in a structured manner. Managers at all levels aim for efficiency and effectiveness. They perform functions like planning, organizing, leading, and controlling. Studying management is valuable because good management is needed universally, it is integral to work, and management careers offer rewards and challenges.
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This course will help you to adopt stratagies to create and maintain high performance teams, manage performance, embrace change and manage conflict effectively
(1) Introduction to management and organizations
This document provides an overview of the textbook "Contemporary Management" by Waleed Ghalwash. It summarizes the book's contents, which are divided into five parts that cover the main functions of management: planning, organizing, leading, controlling. It also briefly outlines some of the key chapters, including those on management history, organizational culture, social responsibility, and strategic management. The document examines concepts like organizational performance, productivity, management skills and roles. It defines management and different management levels, and explains why studying management is important for understanding organizations in various contexts.
Coaching
The document discusses coaching and provides information on what coaching is, different types of coaching, key skills for effective coaching, benefits of coaching employees, and dos and don'ts of coaching. Specifically, it defines coaching as training or development where a coach supports a learner in achieving a personal or professional goal. It outlines types of coaching like one-on-one sessions, peer coaching, and assigned development activities. It also lists listening, asking powerful questions, challenging constructively, accountability, exploring perspectives, acknowledging, intuition, and focus on the client as important coaching skills.
Management & leadership
The document discusses the differences between leadership and management, various leadership styles such as autocratic, paternalistic, and democratic, theories like McGregor's Theory X and Y and Drucker's management by objectives approach, and issues related to team-based leadership, single status, delegation, and consultation. It provides details on what leaders and managers do, qualities of good leaders, advantages and disadvantages of different leadership approaches, and factors that influence leadership in organizations.
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