The future of advertising and agencies in a networked society
Three possible scenarios
The worst case scenario
A £16bn revenue gap
What are social media? ‘ The online tools and platforms  that people use to share opinions, insights, experiences and perspectives with each other.’ Source: Wikipedia Blogging Messaging Podcasting Online video Wikis Social networking
Social media and brand communications
Who uses social media?
New models of brand communications Participation
New advertising formats
Separating the hype from the reality High-involvement  categories fare best Creativity and innovation  are at a premium Humility  is a virtue Be  ‘legal, decent, honest and truthful’ Do not infringe  IP
A case example of social media integration
A case example of social media tracking
Did it just happen or  was it planned?   Learning from academia
‘ Expansiveness’
‘ Popularity’
‘ Reciprocity’
Network size is predictable
...as is network flow
… as is circulation between networks
Agencies and social media The Delphi research
Predictive planning in social media Scale  of the opportunity Estimated  reach Predicated  pass-on  levels Levels of  wear-out
When thinking about brand messaging over social networking in ten years’ time, what changes should agencies expect in terms of: Consumer behaviour? Responsibility? Control? Predicting the future
“ There will be a mix of consumer-granted and non-permission activity – people will expect advertising to be relevant to them though.” Dissemination and permission
“ It will be likely that people will sell ‘rent’ parts of their data to brands in return for better service and/or discounts.” Knowing the worth of your data
“ Those who hustle to make a buck by forwarding irrelevant messages will be excluded or ignored!” Rewarding brand advocates
Assessing the top-line business impact
Impact
Possible structure of the industry in 2016
Total commercial advertising 1996-2016
“ Those agencies who innovate appropriately, in terms of their service and product offer, have potential for significant income growth in these new value-add areas.” A final thought…

IPA Social Media Report