This document discusses an IoT smart utility system solution for a private utility company. It aims to address problems with manual meter reading, business processes, usage control and billing, and customer complaints. The solution involves implementing an end-to-end IoT solution using devices, gateways, networks and applications to connect smart meters and sensors. This allows for automated remote monitoring of utility usage, billing and payments. It provides benefits like reduced costs, disputes and risks for the company as well as more transparency, payment options and usage monitoring for customers. Several clients have implemented solutions successfully.