Harriet Festing presented at the One Water Leadership Summit 2013 on behalf of the Center for Neighborhood Technology (CNT). CNT is a national nonprofit focused on urban sustainability through research, tools, and policy advocacy. Their water program conducts research on issues like urban flooding and water loss in the Great Lakes region. Survey results showed municipalities face problems like frequent flooding complaints, aging infrastructure, and high water loss without clear goals. Festing argued for building policy cases around these issues by highlighting costs to homeowners, rising water rates, and jobs from infrastructure investment. The key lessons were that solutions exist but need promotion, the costs of inaction are high, and the public already supports change, so coalitions must be built.