The document discusses the systems development life cycle (SDLC) which includes four main phases: planning, analysis, design, and implementation.
In the planning phase, the business need for the system is identified and feasibility is analyzed. The analysis phase involves gathering requirements by determining who will use the system, what it will do, and when it will be used.
The design phase includes program, user interface, and data design to determine how the system will work. Finally, in the implementation phase the system is constructed, tested, installed, and put into operation. Key deliverables and processes are discussed for each phase of the SDLC.