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Ch.01
• Marketing research is the application of the scientific method in
searching for the truth about marketing phenomena.
• Research applications include defining marketing opportunities and
problems, generating and evaluating marketing ideas, monitoring
performance, and generally understanding the marketing process.
• This process includes idea and theory development, problem
definition, searching for and collecting information, analyzing data,
and communicating the findings and their implications.
• Applied marketing research is conducted to address a specific
marketing decision for a specific firm or organization.
• Basic marketing researchis conducted without a specific decision in
mind, and it usually does not address the needs of a specific
organization.
• It attempts to expand the limits of marketing knowledge in general,
and as such it is not aimed at solving a particular pragmatic
problem.
• Basic research can be used to test the validity of a general
marketing theory (one that applies to all of marketing) or to learn
more about some market phenomenon.
• All marketing research, whether basic or applied, involves the
scientific method.
• The scientific methodis the way researchers go about using
knowledge and evidence to reach objective conclusions about the
real world.
• The scientific method is the same in social sciences such as
marketing and in physical sciences such as physics.
• In this case, it is the way we come to understand marketing
phenomena.
• In all of business strategy, there are only a few business
orientations.
 Production oriented
 Product oriented
 sales oriented
 Marketing oriented
• A marketing-oriented firm exhibits several key aspects including:
• 1. Be customer-oriented—meaning that all firm decisions are made with a
conscious awareness of their effect on the consumer
• 2. Emphasize long-run profitability rather than short-term profits or sales
volume
• 3. Adopt a cross-functional perspective, meaning that marketing is
integrated across other business function
• Developing and implementing a marketing strategy involves four
stages:
• 1. Identifying and evaluating market opportunities
• 2. Analyzing market segments and selecting target markets
• 3. Planning and implementing a marketing mix that will provide value to
customers and meet organizational objectives
• 4. Analyzing firm performance
introduction to Marketing Research
introduction to Marketing Research
introduction to Marketing Research
introduction to Marketing Research
introduction to Marketing Research

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introduction to Marketing Research

  • 2. • Marketing research is the application of the scientific method in searching for the truth about marketing phenomena. • Research applications include defining marketing opportunities and problems, generating and evaluating marketing ideas, monitoring performance, and generally understanding the marketing process.
  • 3. • This process includes idea and theory development, problem definition, searching for and collecting information, analyzing data, and communicating the findings and their implications.
  • 4. • Applied marketing research is conducted to address a specific marketing decision for a specific firm or organization.
  • 5. • Basic marketing researchis conducted without a specific decision in mind, and it usually does not address the needs of a specific organization. • It attempts to expand the limits of marketing knowledge in general, and as such it is not aimed at solving a particular pragmatic problem. • Basic research can be used to test the validity of a general marketing theory (one that applies to all of marketing) or to learn more about some market phenomenon.
  • 6. • All marketing research, whether basic or applied, involves the scientific method. • The scientific methodis the way researchers go about using knowledge and evidence to reach objective conclusions about the real world. • The scientific method is the same in social sciences such as marketing and in physical sciences such as physics. • In this case, it is the way we come to understand marketing phenomena.
  • 7.
  • 8. • In all of business strategy, there are only a few business orientations.  Production oriented  Product oriented  sales oriented  Marketing oriented
  • 9. • A marketing-oriented firm exhibits several key aspects including: • 1. Be customer-oriented—meaning that all firm decisions are made with a conscious awareness of their effect on the consumer • 2. Emphasize long-run profitability rather than short-term profits or sales volume • 3. Adopt a cross-functional perspective, meaning that marketing is integrated across other business function
  • 10.
  • 11. • Developing and implementing a marketing strategy involves four stages: • 1. Identifying and evaluating market opportunities • 2. Analyzing market segments and selecting target markets • 3. Planning and implementing a marketing mix that will provide value to customers and meet organizational objectives • 4. Analyzing firm performance