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Miss EMJAYCE PEARL S. ENDOZO
Management is
what a manager
does.
 Is the art of getting things done through the
efforts of other people
– Mary Parker Follett
 A process or form of work that involves the
guidance and direction of a group of people
toward organizational goals or objectives
– Terry and Rue
Process of working with and through
other people to accomplish
organizational goals
- Johnson and Stinson
The establishment of an environment for
group effort in such a way that
individuals will contribute to group
objectives with the least amount of such
inputs as money, time, effort, discomfort,
and materials
-Koontz, O’Donnell, and Weihrich
The process of planning, organizing,
staffing, motivating, and controlling
the work of organization members
and of using all available resources to
reach stated organizational goals.
Is the attainment of organizational
goals in an effective and efficient
manner through planning,
organizing, leading and controlling
organizational resources.
It is a group effort.
It is not a single person who
consummates the whole process of
management. A task can be successfully
accomplished only with the collective
effort.
It utilizes resources efficiently.
– “doing things right”, not wasting
resources, or making use of resources in
a cost-effective manner
It is a goal-oriented process.
Every organization is established for the
fulfillment of a goal or objective.
Management acts as a medium which
facilitates in achieving these objectives.
Is a process
- systematic way of doing
things
- It has a definite system
of functioning
MANAGERI
AL
NON
-MANAGERI
AL
Top Level Managers
Middle Level
Managers
Lower Level
Managers
People responsible for directing the
effort aimed at helping organizations
achieve their goals
 The organizational members who
worked directly on a job and have no
subordinates.
 The employees of this category are
known as workers, operators, staff
Top
Managers
Middle Managers
First-line Managers
 As to Management Level
Three Levels of ManagementThree Levels of Management
1. FIRST-LINE (FIRST-LEVEL) MANAGERS –
are responsible for the work of
operating employees only and do not
supervise other managers, they are the
“first” or lowest level of managers in the
organizational hierarchy
Examples: foreman, supervisor
2. MIDDLE MANAGERS – are managers in
the midrange of the organizational
hierarchy; they are responsible for other
managers and sometimes for some
operating employees; they also report to
more senior managers
3. TOP MANAGERS – at the top of the
organizational hierarchy and is
responsible for the overall management
of the organization; they establish
operating policies; ex: President, Vice
President, CEO
 As to Function
1. FUNCTIONAL MANAGER – a manager
responsible for just one organizational
activity, such as finance, human resource,
marketing, production
2. GENERAL MANAGER – oversees a complex
unit, such as a company or a subsidiary.
He/she is responsible for all the activities of
the company.
1. PLANNING – the process of setting the
objectives to be accomplished by an
organization during a future time
period and deciding on the methods of
reaching them.
Planning refers to thinking before hand.
2. ORGANIZING – the process of engaging
two or more people in working
together in a structured way to achieve
a specific goal or set of goals
Organizing refers to the harmonious
adjustment of various elements to
achieve common objectives.
3. STAFFING – the process of filling
positions in the organizational structure
with the most qualified people available
Staffing refers to filling and keeping filled
the posts with people.
4. MOTIVATING – the process of getting
people to contribute their maximum
effort toward the attainment of
organizational objectives
Directing refers to instructing, guiding,
communicating, and inspiring people in
the organization.
5. CONTROLLING – the process of
ensuring the achievement of an
organization’s objectives
Controlling refers to bringing the actual
results closer to the desired results.
1. INTERPERSONAL – primarily concerned
with interpersonal relationship
• FIGUREHEAD – the manager represents the
organization in all matters of formality.
He/she perform duties of a ceremonial
nature.
• LIAISON – the manager interacts with
peers and people outside the organization.
Every manager must cultivate contacts to
collect information useful for his
organization.
• LEADER – It defines the relationship
between the manager and the employees.
Every manager must motivate and
encourage his/her employees.
2. INFORMATIONAL – primarily concerned
with the information aspects of a
managerial work.
• MONITOR – the manager receives and
collects information
• DISSEMINATOR – the manager transmits
special information into the organization
who would otherwise have no access to
it.
• SPOKESPERSON – the manager
disseminates the organization’s
information into its environment.
3. DECISIONAL – the roles makes significant
use of the information.
• ENTREPRENEUR – the manager proactively
looks out for innovation to improve his
organization. He / she initiates change
Innovation – creating new ideas
• DISTURBANCE HANDLER – the manager
deals with threats to the organization.
He / she has to work reactively like a fire
fighter
• RESOURCE ALLOCATOR – the manager
chooses where the organization will
expend its efforts.
• NEGOTIATOR – the manager negotiates
on behalf of the organization. He / she
has to spend considerable time in
negotiations.
SKILL – an individual’s ability to translate
knowledge into action.
1.TECHNICAL SKILL – is the manager’s
understanding of the nature of job that people
under him have to perform; job-specific
knowledge and techniques needed to proficiently
perform specific tasks
2. CONCEPTUAL SKILL – refers to the ability
of a manager to take a broad and
farsighted view of the organization and
its future, his ability to analyze the
forces working in a situation, his creative
and innovative ability, and his ability to
assess the environment and the changes
taking place in it.
3. HUMAN RELATIONS SKILL – is the ability
to interact with people at all levels; the
ability to work well with other people
both individually and in a group

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Introduction to management

  • 1. Miss EMJAYCE PEARL S. ENDOZO
  • 2. Management is what a manager does.
  • 3.  Is the art of getting things done through the efforts of other people – Mary Parker Follett  A process or form of work that involves the guidance and direction of a group of people toward organizational goals or objectives – Terry and Rue
  • 4. Process of working with and through other people to accomplish organizational goals - Johnson and Stinson
  • 5. The establishment of an environment for group effort in such a way that individuals will contribute to group objectives with the least amount of such inputs as money, time, effort, discomfort, and materials -Koontz, O’Donnell, and Weihrich
  • 6. The process of planning, organizing, staffing, motivating, and controlling the work of organization members and of using all available resources to reach stated organizational goals.
  • 7. Is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading and controlling organizational resources.
  • 8. It is a group effort. It is not a single person who consummates the whole process of management. A task can be successfully accomplished only with the collective effort.
  • 9. It utilizes resources efficiently. – “doing things right”, not wasting resources, or making use of resources in a cost-effective manner
  • 10. It is a goal-oriented process. Every organization is established for the fulfillment of a goal or objective. Management acts as a medium which facilitates in achieving these objectives.
  • 11. Is a process - systematic way of doing things - It has a definite system of functioning
  • 12. MANAGERI AL NON -MANAGERI AL Top Level Managers Middle Level Managers Lower Level Managers
  • 13. People responsible for directing the effort aimed at helping organizations achieve their goals
  • 14.  The organizational members who worked directly on a job and have no subordinates.  The employees of this category are known as workers, operators, staff
  • 15. Top Managers Middle Managers First-line Managers  As to Management Level Three Levels of ManagementThree Levels of Management
  • 16. 1. FIRST-LINE (FIRST-LEVEL) MANAGERS – are responsible for the work of operating employees only and do not supervise other managers, they are the “first” or lowest level of managers in the organizational hierarchy Examples: foreman, supervisor
  • 17. 2. MIDDLE MANAGERS – are managers in the midrange of the organizational hierarchy; they are responsible for other managers and sometimes for some operating employees; they also report to more senior managers
  • 18. 3. TOP MANAGERS – at the top of the organizational hierarchy and is responsible for the overall management of the organization; they establish operating policies; ex: President, Vice President, CEO
  • 19.  As to Function 1. FUNCTIONAL MANAGER – a manager responsible for just one organizational activity, such as finance, human resource, marketing, production 2. GENERAL MANAGER – oversees a complex unit, such as a company or a subsidiary. He/she is responsible for all the activities of the company.
  • 20. 1. PLANNING – the process of setting the objectives to be accomplished by an organization during a future time period and deciding on the methods of reaching them. Planning refers to thinking before hand.
  • 21. 2. ORGANIZING – the process of engaging two or more people in working together in a structured way to achieve a specific goal or set of goals Organizing refers to the harmonious adjustment of various elements to achieve common objectives.
  • 22. 3. STAFFING – the process of filling positions in the organizational structure with the most qualified people available Staffing refers to filling and keeping filled the posts with people.
  • 23. 4. MOTIVATING – the process of getting people to contribute their maximum effort toward the attainment of organizational objectives Directing refers to instructing, guiding, communicating, and inspiring people in the organization.
  • 24. 5. CONTROLLING – the process of ensuring the achievement of an organization’s objectives Controlling refers to bringing the actual results closer to the desired results.
  • 25. 1. INTERPERSONAL – primarily concerned with interpersonal relationship • FIGUREHEAD – the manager represents the organization in all matters of formality. He/she perform duties of a ceremonial nature.
  • 26. • LIAISON – the manager interacts with peers and people outside the organization. Every manager must cultivate contacts to collect information useful for his organization. • LEADER – It defines the relationship between the manager and the employees. Every manager must motivate and encourage his/her employees.
  • 27. 2. INFORMATIONAL – primarily concerned with the information aspects of a managerial work. • MONITOR – the manager receives and collects information
  • 28. • DISSEMINATOR – the manager transmits special information into the organization who would otherwise have no access to it. • SPOKESPERSON – the manager disseminates the organization’s information into its environment.
  • 29. 3. DECISIONAL – the roles makes significant use of the information. • ENTREPRENEUR – the manager proactively looks out for innovation to improve his organization. He / she initiates change Innovation – creating new ideas
  • 30. • DISTURBANCE HANDLER – the manager deals with threats to the organization. He / she has to work reactively like a fire fighter • RESOURCE ALLOCATOR – the manager chooses where the organization will expend its efforts.
  • 31. • NEGOTIATOR – the manager negotiates on behalf of the organization. He / she has to spend considerable time in negotiations.
  • 32. SKILL – an individual’s ability to translate knowledge into action. 1.TECHNICAL SKILL – is the manager’s understanding of the nature of job that people under him have to perform; job-specific knowledge and techniques needed to proficiently perform specific tasks
  • 33. 2. CONCEPTUAL SKILL – refers to the ability of a manager to take a broad and farsighted view of the organization and its future, his ability to analyze the forces working in a situation, his creative and innovative ability, and his ability to assess the environment and the changes taking place in it.
  • 34. 3. HUMAN RELATIONS SKILL – is the ability to interact with people at all levels; the ability to work well with other people both individually and in a group