This document provides an overview of a module on human resources. The module objectives are to learn about the role of HR in an organization, talent acquisition and development activities, compensation components and use, HR's role in workforce relations, and HR's strategic role in business. The module outline covers introduction to HR operations, talent acquisition, compensation, talent development, workforce relations, strategic role of HR, and HR outsourcing.

1. Human Resources - Overview
Sudeshna Chatterjee , 2008

2. Module Objectives
In this module, you will learn about the:
 Role of HR in an organization
 Activities related to talent acquisition and
talent development
 Components and use of compensation
 Role of HR in workforce relations
 Strategic role of HR in business
 HR activities commonly outsourced
Sudeshna Chatterjee , 2008

3. Module Outline
1. Introduction to HR Operations
2. Talent Acquisition
3. Compensation
4. Talent Development
5. Workforce Relations
6. Strategic Role of HR
7. HR Outsourcing
Sudeshna Chatterjee , 2008

4. Lesson 1: Introduction to HR
Operations
 Human Resource: Concept & Definitions
 HR Activities
Sudeshna Chatterjee , 2008

5. Human Resources: Concept & Definitions
1. Objectives
At the end of this lesson, you will be able to:
 State the role of human resources (HR)
function in an organization
 Define human resource
 Define human resource development
 List the activities performed by HR
Sudeshna Chatterjee , 2008

6. Human Resources: Concept & Definitions
Think About It
Recall your hiring/recruitment
experience. What do you think HR
does in an organization?
Think about:
How were you contacted?
Who interviewed you?
Who gave you the offer letter?
Who introduced you to the organization and its
ways?
Why are you attending this training?
Sudeshna Chatterjee , 2008

7. Human Resources: Concept & Definitions
Human Resources in Organizations
In an organization, the term ‘human resources’ is often used to
refer to the function of human resource development. The
human resources function:
 Recruits and  Develops  Trains employees  Grooms them for
hires employees compensation & to enhance skills higher
incentive plans responsibilities
Next, let’s define the term human resource.
Sudeshna Chatterjee , 2008

8. Human Resources: Concept & Definitions
Human Resources - Definition
•A human resource
is a single person or The people that
employee within staff and operate an
an organization. organization
•A related term is human William R. Tracey in
capital, which refers The Human Resources
Glossary
to the knowledge and
skills possessed by people.
 This definition contrasts human resources with the financial and
material resources of an organization.
Next, let’s find out what human resource development means.
Sudeshna Chatterjee , 2008

9. Human Resources: Concept & Definitions
Human Resource Development (HRD)
Human resource development is the framework to help employees
develop their knowledge and skills, aligned to the organization
goals. This, in turn, helps in succession planning and organization
development. It comprises:
Training Performance
Management
Career Coaching
Development
Sudeshna Chatterjee , 2008

10. Human Resources: Concept & Definitions
Nothing is as We don’t hire commanding
important as identifying, officers; we grow commanding
training, and holding on to officers.
talented people.
Jack Welch, former CEO of GE Captain Thomas Broderick,
U.S. Navy
Next, let’s see what HR does in an organization.
Sudeshna Chatterjee , 2008

11. HR Activities
Talent Acquisition & Development
Workforce Planning
Recruitment & On-boarding
Data Management
Compensation Packaging
Performance Management
Learning & Development
Policy Creation & Compliance
Exit & Off-boarding
Sudeshna Chatterjee , 2008

12. HR Activities
Workforce Relations
Communication
Grievance Redressal
Sudeshna Chatterjee , 2008

13. HR Activities
Strategic Role of HR
Role in Mergers & Acquisitions
Role in Divestitures
Role in Joint Ventures
Sudeshna Chatterjee , 2008

14. Lesson Recap
In this lesson, you learned about the:
 Concepts and terms associated with
human resources function
 Activities performed by the human
resources function in an organization:
• Talent acquisition & development
• Workforce relations
• Strategic role in business moves
Sudeshna Chatterjee , 2008