The document discusses the nature of communication, emphasizing that it is not solely about language fluency but about effectively transferring meaning and achieving communication goals. It identifies key components and actions involved in the communication process, including actors, messages, mediums, encoding, decoding, and feedback. Additionally, it highlights the importance of quality over quantity and the role of context and noise in communication.

1. Introduction to

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3. Communication… is Not
Excellent
vocabulary
or fluency in
a language
The transfer
or exchange
of
information
Transfer and exchange
of meaning
Should focus on achieving the
purpose of the
communication

4. About talking …
But rather getting the
message across
About quantity but
rather quality
Communication
…is Not

5. Quality Communication should have a minimum of the
three C’s:

6. Quality Communication…

7. Communication …
is not about telling the truth or
telling a lie

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9. A process where…
A process requires connectivityamong the
elementsinvolvedin the process
A process has a purpose
A process involvesmore than one element
Fora process to be effective, there must
be feedback
A process is driven or initiatedby someone or
something. It does not usually happenon its
own.
Communication is a Process

10. COMMUNICATION, WHAT IT IS NOT
Session One
1. Actors
• Speaker
• Target/Receiver
is a process involving…
2. Components
• Message
• Medium
• Background/Context
• Noise
3. Actions
• Encoding
• Decoding
• Feedback
Communication

11. Background/Context
Message Medium Message
Encode Decode
Feedback
The Communication Process
Noise

12. Communication involves
Speaking Observing Questioning Processing AnalyzingListening
Skills

13. Thank You