Process Insight is a consulting firm that helps clients improve processes to deliver more with less resources. They use lean and six sigma methodologies with a focus on eliminating waste, reducing complexity, and driving process excellence. Process Insight transfers skills to clients so they can independently continue process improvements. They have over 40 years of experience and have helped clients across various industries achieve significant benefits within 1 year of engagement.

1. Introducing Process Insight

2. What We Do process insight helps you deliver more with less: Every £1 spent with us typically delivers £10 to £30 in hard benefit within 1 year understand your customers and what they really want identify and eliminate waste reduce complexity and optimise quality

3. How We Do It We focus on driving process excellence – improving the way things get done in your organisation to better deliver products and services to customers providing a full range of lean, six sigma and change management support built around a simple methodology transferring skills so that you quickly become self sufficient in driving improvement yourselves Our methodology not only solves the problem it also builds commitment and support to deliver a robust and sustained solution. Do the Right Work (Focus) Do the Work Right (Skills & Methods) Create the Environment (Culture)

4. Why Process Insight? More than just a business relationship Effective skills transfer Deep rooted experience & pragmatism Practical approach – our aim is to “demystify” Rapid data analysis – JMP’s consulting partner in Europe A tailored programme “fit for you” Extensive best practice networks Very experienced coaches – Lead assessors for the BQF. We set up all their in company certification programmes and certified 90% of all their European MBBs

5. Our Values Trust Honesty Respect Teamwork Fun Involvement Openness Client Focus Professionalism "Make a good business decision and hire them it's as simple as that". Pete Marshall (BNP Arval)

6. Our Style Lean Six Sigma training does not have to be dry & turgid! We pride ourselves on making it engaging, relevant and fun! Open, practical Stimulating

7. Our Products Our products and services are approved by the British Quality Foundation and meet their rigorous certification requirements Process Insight Consulting have over forty years of practical experience in process improvement and offer the following support Process evaluation and assessment Benchmarking & networking PICLub PERT Deployment consulting and design Deployment coaching and mentoring Project management Problem solving Project selection Project coaching and mentoring Training Certification Change management Leadership support

8. Some of Our Clients

9. Our People Andy Liddle, Director An internationally recognized expert consulting in Lean Six Sigma deployment and process improvement with well over 15 years experience in Lean and Six Sigma and process improvement. Lead Lean and Six Sigma Assessor for the British Quality Foundation. He enjoys helping companies maximize the business benefit of Lean and Six Sigma in their company working at all levels from executive level strategy development and deployment, through to shop floor training and project coaching . Andrew Ruddick, Director A highly experienced change leader and Lean Six Sigma practitioner. A certified Master Black Belt & Champion, he has worked both as a consultant and in the deployment of Lean Six Sigma since 1998. Very pragmatic and practical Andrew is particularly skilled in the tailoring & application of six sigma and lean techniques to a wide variety of environments beyond manufacturing.. He is also a recognised expert in customer driven Design For Six Sigma Geoff Noble, Senior Associate Over 30 year’s international experience in the USA, Europe, Middle East and S.E. Asia, in such industries as automotive, aerospace, packaging, pharmaceuticals, oil and gas, and chemicals. He has extensive experience in all phases of continuous improvement programs, including strategy deployment, executive training, champion and sponsor training, project selection, Green Belt and Black Belt training, and Lean assessments and 'kaizen”‘ rapid improvement event facilitation. Frank Allan, Associate A highly experienced leader in ‘Change Management’ and a Continuous Improvement expert. He is a Lean Six Sigma practitioner (GB & BB) and prior moving into consulting he worked for 5 years as a Continuous Improvement Manager developing and deploying Lean Six Sigma for Alcan across 24 plants in 15 countries. He has led a number of Plant Turnaround projects throughout the Supply Chain within Europe aimed at returning poor performing plants back to profitability within 9 to 12 months. He enjoys managing change at all levels, but what excites Frank is to see the change in personal behaviour, growth and attitude.

10. Strategic Alliances Enable Us to Offer A Full Range of Services Our alliance partners have complementary skills and have been carefully selected because they share our values

11. Voice of Our Customers "Full of knowledge and practical experience. Really helpful at all times and also great fun! Highly recommended!" (Tricia, Operational Excellence Deployment Champion) "Great advice, very knowledgeable, always available" (Peter, Global Deployment Leader) “ I have never had training that was so practical in the approach. With the benefit of two really experienced trainers and you will get to fix your root cause problems incredibly quickly” (Javier, Black Belt) “ Fantastic trainers, fantastic course. I was amazed at how quickly I was using JMP® to solve real and difficult problems” (Pete, Black Belt) “ They quickly understand the business context and are always able to come up with something (be it an improvement idea, a tailoring of some training or an example to illustrate a point) that was insightful, refreshing and helpful. Intelligent, enthusiastic, passionate and work well with anyone, from management to the most junior members of the team. Their sense of humour, pragmatic style and wealth of practical experience make them a joy to work with. Highly recommended “ “ The best training I have ever had” (Pierre, MBB, talking about our "soft skills" course)

12. Process Insight in Action Leadership in Italy Resting in Germany Lean in Paris Green Belts in Egypt Black Belts in Germany Change Management in UK

13. Process Insight Deployment Roadmap Assess Align Prepare Implement Maintain Do the Right Work (Focus) Strategic & financial objectives Key issues & KPIs Gap analysis Strategic alignment Agree focus areas prioritise Customer focus Business benefits Roll out plan Develop the right metrics Select, scope , prioritise projects Allocate resources Secure the benefits Hold the gainjs Identify new opportunities Lessons learnt Do the Work Right (skills & method) Interviews, Q & As, observation Establish the need Programme scope & timeframe, resources fro infrastructure Implement projects DMAIC, Kaizen, JDI Mentor & coach Project and KPI tracking Process / value stream management Replicate success Create the Environment (Culture) Executive awareness Understanding / awareness of CO Stakeholder analysis Align vision Communications plan Leadership commitment Clarify roles and responsibilities Reward and recognition Career paths for change agents Leadership Kaizen Lead by doing Training and skills transfer Empowering teams Performance objectives Induction Embed in performance management Leadership behaviour

14. Contact us Visit our website www.process-insight.co.uk Or contact us at Process Insight Consulting Ltd [email_address] or call +44 (0) 1287 669041 Andy Liddle al @process-insight.co.uk Tel +44 (0) 7860622166 Andrew Ruddick ar @process-insight.co.uk Tel +44 (0) 7785927144 Process Insight Consulting Ltd a company registered in England and Wales Registration no 7103361. VAT registration no 982871178 Registered office: Stable Hills, 87 High Street, Castleton, Whitby, North Yorkshire, YO21 2DB. Directors: J A Liddle and A J Ruddick Tel =44 (0) 1287 669041  info@process-insight.co.uk