dta WORLDWIDE is a performance consulting firm established in 1982 that works with organizations around the world. They use diagnostic tools and customized training programs to help clients improve leadership, emotional intelligence, sales performance, and other skills to positively impact business results. Their clients span various industries and include both private and public sector organizations. dta takes an experiential learning approach in their programs and works to ensure skills are transferred to the job. Client testimonials praise the impact of dta's programs on both personal and professional development.

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Who are we?
Established in 1982, dta WORLDWIDE products, programmes & services are
used by leading organisations around the globe. dta has an extensive
network of local, regional and international resources. Using our state-of-the-
art diagnostics and performance accelerator strategies enables us to provide
you with the right Selection, Assessment, Development and Performance
Management Systems to positively impact your organisation’s bottom-line
performance.
How are we different?
dta supports business success by working on the development of company
personnel thus creating high achievers. Through the application of our
exclusive performance diagnostics we are able to pinpoint the barriers to high
achievement. This enables us to provide superior quality advice on the specific
achievement accelerator strategies needed to ensure the desired outcomes.
We also equip our clients with post course sustainability tools and assessment
systems to enable you to monitor the results.
Who do we work with?
dta works with national & international clients from a wide range of
industries. These include Banking and Financial Services, Entertainment,
Information Technology, Telecommunications, Pharmaceuticals, Consumer
Goods, Utilities, National Governments. We work with all levels of business in
a range of disciplines dealing with an array of development opportunities. In
the past 24 months our clients have included the following:

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What is our Strategic Business Focus?
We help organisations analyse, measure, develop and sustain high
achievement in the following areas:
Leadership Effectiveness
Interaction Effectiveness
Emotional Intelligence
Sales Superiority
Competency Based Interviewing
Recruitment & Selection
Team Mastery
Performance Coaching
Persuasive Presentations
Examples of Our Work
Leadership
Success Leads to Global Implementation
A global organisation required a modular approach for developing core
competencies in leadership. A customised program was designed and piloted
in the clients Australian operations. The program proved to be extremely
successful and has subsequently been implemented by the entire client
operating companies globally. This involved some 700 participants.
Emotional Intelligence
Strengthened Emotional Intelligence results in improved Management
Effectiveness
Analysis of the various levels of management within a company identified the
need to develop the managers’ ability to deal with the emotional aspects of
theirs jobs. dta subject matter experts developed a strategy that
strengthened the emotional intelligence of the target group. The outcomes
have been so successful that senior management has adopted the program as
a key component of the organisations leadership capabilities.

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Sales Superiority
Establishment of Strong Customer Relations & Significantly Increased
Business
Due to the acquisition of a large insurance company by a client dta was
commissioned to provide assessment protocols and performance development
strategies for Managers and Representatives within the newly acquired
organisation.
The project included the identification of core competencies for each of the
roles, the development of an Assessment Centre for potential Managers and
an analysis tool for incumbent and potential Sales Representatives. This
resulted in clear identification of strengths of the sales teams and ongoing
development to increase sales growth.
Innovating Solutions
Deadly Problem Solved
A major Middle East chlorine manufacturer had a major issue with plant
maintenance. This could have potentially had deadly consequences if left
unchecked. The issue was mainly from the perspective of the 18 team
supervisors working together rather than lack of processes or knowledge of
systems.
The issue was how to regularly perform the correct maintenance at the right
time in the most efficient and effective way. dta worked with the client to
create a leadership culture within the maintenance supervisory group. This
was followed by a program to enable those leaders to work effectively with a
more creative and collaborative approach to problem solving.
Customer Loyalty
Poor Performers become High Achievers.
The finance department of an organisation was experiencing poor feedback
from internal customers due to delayed payments, conflict and
misunderstandings. dta’s customer service diagnostic identified areas of
customer focus and interaction effectiveness that required significant
development.
A series of short performance accelerator strategies to improve these areas
were implemented. Almost immediately the team began receiving positive
feedback. Nine months later the team won the “Team of the Year” awarded by
management and staff of the organisation.

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Our Approach to Adult Learning
The Performance Diagnostics and Performance Accelerator Strategies
dta WORLDWIDE offers have been designed with contemporary adult learning
theory in mind.
Tertiary qualified designers with many years of experience in our industry
work closely together with our consultants. Together they ensure that what
gets implemented links to the client organisation goals and what people learn
is transferred to the job.
We recognise that people learn in different ways and that both affective as
well as intellectual involvement needs to take place for learning to take hold.
Our Learning Philosophy is based on the principle that 'Inquiry Learning' (i.e.
stimulating the inquiring mind of the learner), combined with “Experiential
Discovery” is a most effective way of learning new skills that get transferred
directly to the job performance. Therefore we:
challenge assumptions
stimulate discussion
engage learners in experiences
present models and constructs to stretch the intellect
encourage practice the skills in safe situations
reinforce transference of skills to the job
Client Comments
‘Many of the participants of the dta programs regard it as the best personal & professional
development they have ever done, even years down the track.’ Sales Manager, Astra
Zeneca
‘dta ran a 2 day workshop for the AMEA marketing team at Motorola. They helped focus the
team on their key deliverables through some effective exercises. The learning through that
workshop have helped me both personally & professionally.’ Marketing Director,
Motorola
‘We have seen an increase in revenues in the subsequent months since attending the
salesFLEX course in November 2013’ National Sales Manager – Enprise Solutions New
Zealand
‘In 2008 I ran a team of 85 people and our business was going through a merger. There
were obvious personality and cultural clashes. I sat with Malcolm from dta WORLDWIDE at the
time and we developed a long term plan for the team. dta worked with my team and I for
the next 6 years providing great results and seeing my team develop into a very high
performing and efficient team. The success of my team was recognized throughout the
business and several other managers asked for assistance in building their teams to the
same calibre.’ Group Financial Controller - AAPT