7. Social Media for Small Business
• Developing content
• Blogs
• Platforms/Communities
• Facebook
• Twitter
• Instagram
• Pinterest
• Social Media Management tools
• Search Engine Optimization (SEO)
8. Marketing is a process
1.) Identifying likely customers
2.) Reaching likely customers
3.) Exchanging value
4.) Delivering delight
5.) Repeat
9. Relationship Marketing
• Emphasizes customer retention and satisfaction
• Find, attract, win new clients
• Nurture and retain customers
• Reduce the costs of marketing and client service
13. Developing Content
• You need relevant new content on a regular basis
• New content will help generate steady traffic while attracting
repeat visitors
14. Developing Content
Always be Ahead
• Be ahead of yourself. If your posts aren’t time sensitive,
then schedule them out a week or two in advance.
Choose the days of the week you want to post
• Blogging cycles - Tuesday, Wednesday and Thursday are
the best days of the week to have big, content rich posts
go out.
• Friday link roundup day – Topics don’t warrant their own
post, but are worth sharing.
15. Developing Content
Provide value
Expand people’s thinking on...
Quality is more important than quantity.
It’s hard to compete with an original content site.
22. Facebook – What does it do?
• Builds relationships
• Brand exposure
23. Maximize Your Facebook Page
Fill Out Your Profile
Make sure to fill out
your profile !
Post
• Once daily
• Attract new fans
• Current fans engaged
• Like your own page
posts
Multiple Admins
27. Maximize Your Twitter Account
What does it do? How to use it?
• Engage customers, partners, thought leaders
• Receive customer complaints
• Advertise events
• Interact with your competition
• Create brand loyalty
32. Search Engine Optimization
• SEO is the process of optimizing web
content to appear high in search
engine results pages
• GOAL: to be in positions 1-10 on
page one
• The more of your social media outlets appear high in listings the more
you control Search Results Real Estate.
• Search engines now also display real-time search results for social media