![In Their Own Words.
In Their Own Words
"I like the cloud where appropriate.
Software‐as‐a‐service is here to stay, we
use the [GXS] business services exchange
[ ] g
and Salesforce.com.”
‐‐ Robin Johnson, Dell CIO
04 May 10 | www.cio.co.uk
3](https://image.slidesharecdn.com/gxsdellcasestudy110318084124phpapp02-13414716723512-phpapp01-120705020659-phpapp01/85/Into-the-Cloud-A-GXS-Dell-Case-Study-3-320.jpg)
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|Into the Cloud: A GXS Dell Case Study
- 1. Into the Cloud: Into the Cloud: A GXS/Dell Case Study y www.gxs.com/dell September 2010
- 2. In Their Own Words. In Their Own Words Mike Amend, Director of Enterprise Architecture, Dell Erik Huddleston, Chief Technology Officer, Inovis Erik Huddleston Chief Technology Officer Inovis see video at www.gxs.com/dell 2
- 3. In Their Own Words. In Their OwnWords "I like the cloud where appropriate. Software‐as‐a‐service is here to stay, we use the [GXS] business services exchange [ ] g and Salesforce.com.” ‐‐ Robin Johnson, Dell CIO 04 May 10 | www.cio.co.uk 3
- 4. Quick Facts. • Launched in 1984 with a $1,000 investment $ , • Now a $60B global enterprise • Pioneer in e‐Commerce • Highly customized products pp y • World‐class supply chain • Diverse trading community g • Evolving business model 4
- 5. Dell’s 2009 Strategic Initiatives. • Outsource Manufacturing • Expand Retail Channel •Expand Services • Improve Agility ODMs • Lower Costs y Procure‐to‐Pay Procure‐to‐Pay Coordination Service Order‐to‐Cash Procure‐to‐Pay Providers Customers 5
- 6. Dell’s Enterprise Architecture Game Plan (2009). • SCALE B2B Integration Capability • Fully integrate all ODMs…Now • Maintain high configurability • Maintain tight SLAs Maintain tight SLAs • Fully integrate Retailers…Now • New business processes p • Lack of Standardization • Improve Services coordination •I t Internal / External Service Providers l/E t l S i P id • Logistics Providers • Lower Costs • Rationalize systems while maintaining rigid security measures Procure‐to‐Pay 6
- 7. Solution. GXS Integration Cloud GXS Integration Cloud • Single‐tenant SaaS platform • High Availability (99.99%) High Availability (99 99%) • Fully Redundant Architecture • Tight Performance SLAs Tight Performance SLAs • Full Onboarding Services • On demand Scalability On‐demand Scalability 7
- 8. Private Cloud Deployment. Outer Firewall Inner Firewall Dell DMZ Dell DMZ Inner Network k 8
- 9. Cloud Integration Platform Capabilities. Integration Patterns Point to Point Dynamic Router Gateway G t Solicited Reply S li it d R l Custom Integration Repository Router Shared Folder Distributor Shared Folder Feed/Sink Collector Processing Services Throttling Th ttli Decompress D Quarantine Aggregate/Disaggregate Platform PGP Collection/Batching Services Security Filter Scheduled Delivery Virus Scan Windows Compress/ Platform Services Platform Services Billing Provisioning SLA Mgt Audit Visibility Trading Partner Mgt 9
- 10. Moving the Mountain. • 1,900 Trading Partners 1900 trading partners 1900 trading partners • 30 countries 30 countries 30 countries • 3 B2B systems 3 B2B systems 3 • >300 txn types B2B systems >300 txn 300 transaction types • 1,000s of maps 1000s of maps 1000s of maps Manufacturers M f t Procure‐to‐Pay Procure‐to‐Pay Order‐to‐Cash Customers 10
- 11. Ready, Set, Go. • Single‐tenant infrastructure with high availability • Servers (Application, DB, Proxy) ( pp , , y) • Routers / Switches • Communication Equipment • Implemented Sept. 08 Jan. 09 Implemented Sept ‘08 – Jan ‘09 • Integration Applications • B2B Gateway (Inovis BizManager) B2B Gateway (Inovis BizManager) • Transformation Engine (Inovis TrustedLink Enterprise) • Proxy (Inovis SecureLink) • Visibility / Demand Management (Inovis Actionable Intelligence) Visibility / Demand Management (Inovis Actionable Intelligence) • Best‐Practice Business Community Management • Managed Services – Full Onboarding Project Management Managed Services Full Onboarding Project Management • Migration of Existing Trading Partners • Onboard Net New Trading Partners • Implemented Apr. ‘09 – J l ‘09 I l d A ‘09 July ‘09 11
- 12. IT Demand Management: g y Governing B2B activity and costs. A SaaS app to manage pp g the flow of B2B requests into IT, enforcing governance gg and charging back cost centers. Portfolio Management is now System of Record, with >1,000 requests in system. 12
- 13. Finish Line. 13
- 14. Business Impact. Inovis/GXS standardizes their datacenter on Dell PowerEdge Servers: ll • 30% faster performance • 15:1 consolidation • $233K savings $233K savings Dell benefits: • 200 servers decommissioned • 20 networks • 20 data center racks • 10 databases ODMs • 6 tb storage Procure‐to‐Pay • Onboarding times shrink from Onboarding times shrink from months to days. Order‐to‐Cash Order to Cash Demand Retailers g Management (SaaS) 14
- 15. What’s Next? 15
- 16. Self‐service is key to massive B2B programs. Globalization of B2B Integration. Drive provisioning and configuration to automation and customer self service. Move support inquiries and M ti ii d custom research/reporting to self service visibility and self service visibility and exception management 16
- 17. E‐Invoicing. • Mexico • Brazil l • EU • Asia‐Pac 17
- 18.
- 19. GXS/Inovis Merger GXS/Inovis Merger • GXS and Inovis completed their merger on June 3, 2010. on June 3 2010 – The terms of the transaction are not disclosed publicly because both companies are privately held. • Established 1967 as a division of GE • Over 28,000 customers in 50+ • Industry transforming merger countries – Combines industry leaders with rich histories in B2B electronic commerce – Creates the industries premier provider dedicated to B2B with the broadest and deepest portfolio of capabilities. • Established 1983 as Harbinger Established 1983 as Harbinger – Customers expected to benefit from decreased • Over 16,000 customers in 50+ B2B integration costs and improvements in countries performance, transaction visibility and process control. • Strong ownership and financial backing continues S hi d fi i l b ki i – Francisco Partners, Golden Gate Capital, Cerberus, and Norwest Venture Partners 19
- 20. Into the Cloud: Into the Cloud: A GXS/Dell Case Study y www.gxs.com/dell Check out the case study at inovis.com/dell inovis com/dell September 2010