Interview at the city council script

1. Interview at the City Council (with 2 young persons, a young man (Michele) and a
young woman … for names ask Garelli), on 31st of March, at 15.00 (with the
collaboration of Ferrati Maria Chiara and Roberta Di Pietro)
TRANSCRIPT
Questions
1. MARIA CHIARA: Where do the migrants you normally file come from?
2. ROBERTA: Which documents do they have to own? If they don’t have any, which ones do
they need?
3. MARIA CHIARA: Why do they leave their country?
4. ROBERTA: Do they arrive in Pescara to settle here or just as a step towards a longer
journey? Which expectations do migrants have?
5. MARIA CHIARA: What kind of procedures do you have to follow when they arrive?
6. ROBERTA: What are interesting aspects when dealing with migrants?
1. MARIA CHIARA: Where do the migrants you normally file come from?
- Michele (M2U005899): Most of the immigrants come from Africa, particularly
Nigeria and Senegal. Another important flow comes from Eastern Europe,
especially Ukraine, Bulgaria, Poland and Romania too. Asians are also another
important wave, in fact we have e lot of guys coming from China, Bangladesh,
Pakistan, Philippines too). Another significant migrant flow come from both South
and Central America, especially Brazil and Colombia (?)
2. ROBERTA: Which documents do they have to own? If they don’t have any, which ones do
they need?
- the girl (M2U00589): Immigrants really need to produce a lot of documents which depend
on their home country, and I have to say that there is a big difference between people who live
in Europe and people who don’t. In the first case the situation is easier, of course! Because
sometimes just an ID-Card or a passport is required, because in Europe we are lucky, we’ve
got the freedom to move and to sail across an European country. Otherwise the situation is
more difficult and they have to produce a lot of documents. First of all an entry visa, which is
a special permission, in order for the immigrants to enter the country, and this is the first step
for the whole process, and the entry visa is related to other papers, such as Declaration of
Hospitality, certificate of suitable housing, health insurance and others...and certificate of
suitable housing and declaration of hospitality are released by our office. So people come in
our office and ask for these papers.

2. 3. MARIA CHIARA: Why do they leave their country?
- Michele (M2U00590, da 10’’ al 22’’, SOLO LA PRIMA PARTE)
Well, obviously most of them escape from their own country for an important reason,
THE WAR. People from Nigeria, for example, escape from their country because they
live in zones of war totally unsafe, or still object of discriminations or persecutions for
ethnic or religious reasons.
- Michele: (M2U00592, seconda parte)
In Italy, all immigrants who come from zone of war are entitled to apply for
international protection. An international protection seeker is a person who has
applied for international protection and is awaiting the decision of recognition of
refugee status or another form of protection. Then there is an other important group,
who come, for example, from Eastern Europe, that come in Italy, but just to improve
their way of life. Especially Ukranians and Bulgarians, Romanians come to Italy, in this
case to Pescara, looking for a job, for example, Philippines too. Maybe the Asians, are
the only ones who seem to migrate to Pescara, to Italy, just for commercial reasons.
4. ROBERTA: Do they arrive in Pescara to settle here or just as a step towards a longer
journey and Which expectations do migrants have?
- The girl (M2U00592, da 1,00’’ a 2,01’’ ): Ok, Most of people who come in our
office, really want to stay here in order to work, study or start a family, with the
hope of a better future, of course. They really love Italy and they think it’s the best
place to live and to stay, and we know it because we talk with them and they trust
us. They tell me about their expectations of life here, in Italy ... and so this is so
important for us ... And they ask for documents in order to stay here, so we know it.
Of course, I met people who were just passing through Italy to reach other
countries, such as Germany or France, or because they think they are better places
to live and stay or because their families already live in that country.
5. MARIA CHIARA: What kind of procedures do you have to follow when they arrive?
- Michele(M2UU00594) a parte la risata finale si può prendere tranquillamente!
It is possible to require in this office another important document, called certificate of
suitable housing. It’s one of the most important and it is necessary to obtain the residence
permit. I must say that we are here also to help the immigrants, resolving any kind of
problems (for example helping them to fill out other forms or explaining how they can get
the residence).
6. What are interesting aspects when dealing with migrants?
The GIRL (M2U00597)- What can I say is that even if we speak 3 foreign languages, such as
English, Spanish or French we have a lot of communication problems because it is so difficult
to understand others and to be understood by others, of course! For example with Chinese
people we have got a lot of problems, because they can’t speak English, or Italian, or other
languages, just Chinese… so, it’s very difficult! In this case, after several attempts by me,
Michele and others, we ask for someone who speaks Italian and Chinese too, in order to
translate and trying to solve the problem, and communication problems are really important

3. in our office. BUT, what can I say is that I really love my job, it’s beautiful have the chance to
know other cultures, new people and it’s also a way to know people and make friends. There
are some people who came back in our office just to say hello, and it’s so beautiful have people
in Italy … it’s great!