SlideShare a Scribd company logo
HOSPITALITY
INDIVIDUAL PRESENTATION ,[object Object],[object Object],[object Object],[object Object]
P1 a
Domestic Chain of Hotels… ,[object Object]
[object Object]
BANGALORE MUMBAI KOVALAM GOA
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],HISTORY OF THE HOTEL
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Capt. Krishnan Nair. Chairman - The Leela Group of Hotels.
The Leela Kempinski Mumbai ,[object Object],[object Object],[object Object],[object Object],[object Object]
Some pictures from The Leela Mumbai
The Leela Kempinski Bangalore ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Some pictures from The Leela Bangalore
The Leela Kempinski Goa ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Some pictures from The Leela Goa
The Leela Kempinski Kovalam ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
 
UPCOMING PROPERTIES
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
The Leela Kempinski Pune ,[object Object],[object Object],[object Object],[object Object]
The Leela Kempinski Udaipur ,[object Object],[object Object],[object Object]
The Leela Kempinski Chennai ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Leela Kempinski Hyderabad ,[object Object],[object Object],[object Object]
Hyederabad Delhi Chennai Pune Udaipur
Awards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
[object Object],[object Object],[object Object],[object Object],[object Object]
International Chain of Hotels… ,[object Object]
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
People in Charge… ,[object Object],Serge Weinberg   Chairman of the Board of Directors Gilles Pélisson Director and Chief Executive Officer
[object Object]
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],HISTORY OF THE HOTEL
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Famous hotels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Sydney Olympic Park  London West Dubai New York  Amsterdam Beijing
chicago Tokyo Dubai Sao-Paulo Queensland
Frankfurt  Bratislava  Paris  Pattaya
Paris  Frankfurt  Sydney  Auckland
Pattaya  Istanbul
Bangkok  Singapore  Beijing  San Antonio
 
Some other Accor hotels
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The growth of all Accor hotels… By Region  By Market Segment
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
UPCOMING PROPERTIES
Accor in India… ,[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object]
[object Object],Awards
P1 b
Luxury Hotel… ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Entrance   Lobby Lounge
Entresol Bar Guest Room ‘ Scream’ ,The Night Club Chingari Restaurant
Hotel Facilities  Room Facilities  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Rs.22,000   2 Single Rooms Beds Rack Rate Royal Club Non-smoking Buffet Breakfast  Rs.22,000   2 Single Rooms Beds Rack Rate Royal Club Buffet Breakfast Afternoon Tea  Rs.22,000   1 King Bed Rack Rate Royal Club Non-smoking Buffet Breakfast Rs.22,000   1 King Bed Rack Rate Royal Club Buffet Breakfast Afternoon Tea Rs.17,600   2 Single Rooms Beds Lm Passport With Breakfast Royal Club Non-smoking Buffet Breakfast  Rs.17,600   2 Single Rooms Beds Lm Passport With Breakfast Royal Club Buffet Breakfast Afternoon Tea  Rs.17,600   1 King Bed Lm Passport With Breakfast Royal Club Non-smoking Buffet Breakfast  Rs.17,600   1 King Bed Lm Passport With Breakfast Royal Club Buffet Breakfast Afternoon Tea Total rate   Room/Unit description
[object Object],[object Object],[object Object],[object Object]
Semi-Luxury Hotel… Hotel Kohinoor Executive Rs.800 Extra Person in Room Rs.5,350 Executive Deluxe (Double) Rs.4,850 Deluxe (Double) Rs.4,350 Deluxe (Single) Total rate Room/Unit description
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Budget Hotel… Hotel Gourish Total rate Room/Unit description Rs.850 Double with TV and roadside view Rs.695 Double bed without TV Rs.495 Single bed
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
P2 a
Case Study… ,[object Object],[object Object],[object Object],[object Object]
Let us look at the guest cycle in this situation ,[object Object],[object Object],[object Object],[object Object]
Pre Arrival… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
On Arrival… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Post Arrival… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Departure… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
P3 a
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why is housekeeping department considered to be the backbone of a hotel…? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
P3 b
Amenities supplied to group bookings Guest house rules Room beverage menu Polish my shoe card Match Box/ Lighter Room service menu Breakfast knob cards Ash tray Bible / Gita Do Not Disturb’ cards Guest stationery Service directory Water tumblers Fruit Sticks Toilet Rolls Tumblers Gargle Umbrellas Sticks Swizzle Hangers Pallets Rattan Baskets Shoe baskets Tissue Boxes Garbage Barrels Racks Shoe Horns Carry Bags Brushes Clothes Nail files Bathrobes Cotton buds Sanitary Bags Cotton Balls Combs Shoe Mitts Shoe Shines Sewing Kits Shaving Kits Dental Kits Shower Caps Bath Lotions Bath Gels Slippers Soaps/ Soap dish Shampoos Hand towel Face towel Bath towel
P4 b
Advantages and Disadvantages of Property Management System… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
M
Role Play… ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
UNIT 10 P1,P2,P3 & P4
Self Development & Effective Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ADVANTAGES & DISADVANTAGES OF HOSPITALITY INDUSTRY
[object Object],[object Object],[object Object],[object Object],[object Object]
CAREER IN HOSPITALITY INDUSTRY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Future of Domestic Hospitality Sector ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BIBLIOGRAPHY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],ACKNOWLEDGEMENT
THANK YOU

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frankfinn Hospitality

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  • 11. Some pictures from The Leela Mumbai
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  • 65. The growth of all Accor hotels… By Region By Market Segment
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  • 72. P1 b
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  • 74. The Entrance Lobby Lounge
  • 75. Entresol Bar Guest Room ‘ Scream’ ,The Night Club Chingari Restaurant
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  • 78. Rs.22,000  2 Single Rooms Beds Rack Rate Royal Club Non-smoking Buffet Breakfast Rs.22,000  2 Single Rooms Beds Rack Rate Royal Club Buffet Breakfast Afternoon Tea Rs.22,000  1 King Bed Rack Rate Royal Club Non-smoking Buffet Breakfast Rs.22,000  1 King Bed Rack Rate Royal Club Buffet Breakfast Afternoon Tea Rs.17,600  2 Single Rooms Beds Lm Passport With Breakfast Royal Club Non-smoking Buffet Breakfast Rs.17,600  2 Single Rooms Beds Lm Passport With Breakfast Royal Club Buffet Breakfast Afternoon Tea Rs.17,600  1 King Bed Lm Passport With Breakfast Royal Club Non-smoking Buffet Breakfast Rs.17,600  1 King Bed Lm Passport With Breakfast Royal Club Buffet Breakfast Afternoon Tea Total rate Room/Unit description
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  • 80. Semi-Luxury Hotel… Hotel Kohinoor Executive Rs.800 Extra Person in Room Rs.5,350 Executive Deluxe (Double) Rs.4,850 Deluxe (Double) Rs.4,350 Deluxe (Single) Total rate Room/Unit description
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  • 82. Budget Hotel… Hotel Gourish Total rate Room/Unit description Rs.850 Double with TV and roadside view Rs.695 Double bed without TV Rs.495 Single bed
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  • 98. Amenities supplied to group bookings Guest house rules Room beverage menu Polish my shoe card Match Box/ Lighter Room service menu Breakfast knob cards Ash tray Bible / Gita Do Not Disturb’ cards Guest stationery Service directory Water tumblers Fruit Sticks Toilet Rolls Tumblers Gargle Umbrellas Sticks Swizzle Hangers Pallets Rattan Baskets Shoe baskets Tissue Boxes Garbage Barrels Racks Shoe Horns Carry Bags Brushes Clothes Nail files Bathrobes Cotton buds Sanitary Bags Cotton Balls Combs Shoe Mitts Shoe Shines Sewing Kits Shaving Kits Dental Kits Shower Caps Bath Lotions Bath Gels Slippers Soaps/ Soap dish Shampoos Hand towel Face towel Bath towel
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