InterDialog Dialer is an intelligent, highly efficient and scalable call center dialer for automated outbound dialing

1. +91-11-49605588

2. A dialer is an outbound dialling software used by call
center’s to make & track calls automatically. Dialers are
designed to improve the efficiency of agents by dialing
from the list of uploaded numbers without human
intervention. Dialer comes in different modes eg: click to
dial, progressive dialer, predictive dialer which can be
configured as per the requirement of the campaign.
+91-11-49605588
What is a Dialer?

3. Preview dialer, commonly known as Click to dial,
enable agents to first view the available information
about the customer. Then agent selects a number to
dial so that the call is automatically dialed by the
system. The records are then manually updated by the
agent, after the call.
+91-11-49605588
What is Click To Dial?

4. Predictive dialer is an automatic dialing software that
only connects agent to call after human response from
the other end. Calls that result in ringing and receive
any computerized/automated answer are immediately
disconnected. This removes the wait time between
calls and can improve agent productivity significantly.
+91-11-49605588
What is Predictive Dialer?

5. Once an agent indicated that they are ready for the
call, information about the number is presented to
them and the number is then dialed immediately. It
makes calls one after the other and only when there is
an agent free to answer the call.
+91-11-49605588
What is Progressive Dialer?

6. Auto start & end time of campaign
Advance dialling logics
Skill based agent selection
Auto screen and voice recording
+91-11-49605588
Features of Dialer:-
Centralized lead uploading
Single agent multiple campaigns
Auto Wrap up
Automatic retry

7. +91-11-49605588
www.teckinfo.com
info@teckinfo.com
info@teckinfo.com
+91-11-49605588
Contact Us