The automatic or predictive dialer is one of the most productive tools that can offer your team of agents

1. We Provide Dialer Services

2. ASDialer | features of Auto Dialers 2023
⬢ Auto Dialer
The automatic or predictive dialer is one of the most productive tools that can offer
your team of agents. On the other hand, manual dialing of numbers can steal many
minutes from your operators between one call and another.
You should know that the time within your service and sales department is one of
the most valuable assets, especially if there are quotas of requests and contacts to
make. Given this, modernizing the process with automatic dialing will free your
operators from a routine task that contributes little or nothing to their workdays.

3. Agent Availability Prediction
When an agent is free, the automatic dialing system will have the next contact
ready, but avoid making a call and not having an operator available to answer it.
The software is characterized by being very influential in choosing the right
moment.
Similarly, this tool is helpful for incoming calls, giving easy access to customer
information before answering and during the conversation.

4. ⬢ Automatic Call Distribution
In the sales, service, and support teams, it is essential to avoid the saturation of
collaborators; while other agents have idle time. It is completely avoided with the
predictive dialer, as the system will identify which agents are available and make a
balanced call distribution.
⬢ Contact List Management
The predictive dialer can handle large numbers of call lists and manage them
effectively to ensure customers are contacted at the right time.
Features

5. Features
⬢ Automatic Call Registration
Automatically logs outgoing and incoming calls, making managing call center activity
and resolving disputes easy.
⬢ Quality Monitoring
Monitoring is intended to verify the level of quality and satisfaction during a call. The
system can generate feedback and recommendations to agents to improve their
performance and productivity.

6. Features
⬢ Generation Of Data Analysis Reports
The software analyzes large amounts of data and generates detailed statistical
reports that department leaders use to check the efficiency and effectiveness of their
teams.
⬢ Click to call (CTC)
An automatic call dialing link will instantly appear within the client's file. It is the
most appropriate for campaigns in which you must carry out procedures before
telephone contact.

7. Does Your Company Need An Automatic Dialer?
⬢ In short, if your company handles a high volume of incoming and outgoing
calls, this technology will improve efficiency and productivity. Keep in mind that
this solution is an active support for your agents, and thanks to it, they will be
able to increase the quality of their workday.

8. THANKS!
https://asdialer.com