Integrated PPM & Req. Mngmnt

sales@kifinti.comCopyright 2003 Kifinti Solutions Inc.
Project & Requirements Management
Seminar

sales@kifinti.com
Seminar Agenda
• 11:40 – 11:50 – Quick Introductions
• 11:50 – 12:20 – OMNINET & OMNITRACKER background
• 12:20 – 12:45 – Lunch
• 12:45 – 1:30pm – OMNITRACKER Project & Requirements
• 1:30 – 1:45pm – Q&A and General Wrap up
Copyright 2003 Kifinti Solutions Inc.

sales@kifinti.com
Who are we?
Kifinti – means “how are you?” in Maltese”
20+ strong (Toronto, Ottawa, and Montreal)
Go to partner for several top technology vendors
Leading technology, Best Practices & expertise, and Local
Support, Service & Training

sales@kifinti.com
What we do?
• Service Management – “PROCESS LAYER”
• Project Management, ITIL, IT Support , Customer Service and
process that needs to be automated
• ITAM, Asset Management
• Infrastructure Management – “MANAGEMENT LAYER”
• Inventory Discovery (HW & SW), Software License Compliance
• Software Distribution & OS Imaging
• Patch & End Point Management & Security Policy Enforcement
• Identity & Access Management – “SECURITY LAYER”
• User Request approval and provisioning, Single Sign On
• Security Information & Event Management
•Network Management – “MONITORING LAYER”
• Integration of Monitoring technologies with ITSM strategy

sales@kifinti.com
Our Value add?
• Free Training
• No charge training on ITSM, IPCM, HEAT, & OTHER PRODUCTS
• Experts blended with Ongoing Support & Service
• Ongoing Assistance Program
• Local User Groups
• Ongoing Webinars
• Client Collaboration
• Encourage collaboration & sharing amongst clients
• Leveraging Investments
• Experienced, Involved & Local Account Management
• Heavily involved in verticals like Pension Plans
• Senior account teams

Who are our customers?

More Customers…

And Still More Customers…

Really more Customers…?

Ok enough with the customers!

Oh yes there is more…

sales@kifinti.com
Seminar Summary
• Learn “Kifinti” means “How are you in Maltese”
• OMNITRACKER Project & Requirements Management technology
• OMNITRACKER is more then a good PM or RM APP…this is a
WORKFLOW platform
• This platform is something that you can expand upon
– ITSM
– TASK MANAGEMENT
– RISK MANAGEMENT
– CONTRACT MANAGEMENT
– CUSTOMER SERVICE
– AND MORE

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Introduction to OMNITRACKER
Project Management Center &
Requirement Management Center

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Introduction to OMNINET
OMNITRACKER: Concept, Architecture, USPs
Project Management Center
Demo

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Brief history of OMNINET
 Foundation 1995
 1997 -1998
Development of OMNITRACKER as QM-System /
Defect-Tracking for software development
projects
 1999
OMNITRACKER was released as market-ready
software solution, first customer implementations
 2000
 OMNITRACKER provides ITIL compliant
service management processes.
 Setting up the sales of OMNITRACKER
 now
 12 application templates for different
business processes
 > 35.000 concurrent clients
 > 450 customer installations
 100+ employees (80+ in Eckental)
OMNINET Headquarter

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Partner Strategy
Partner coverage today
• Germany
• Austria
• Switzerland
• Benelux
• Canada
• Russia
• Denmark
• Czech Republic
• Slowenia
• France
• Hungary
• UK
• Ireland
• Romania
• Bulgaria
• Greece
• UAE
• Saudi-Arabia
• Australia
• New Zeeland
• Kuwait
• Iran

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References (extract)

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Demo

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OMNITRACKER, a flexible IT workflow platform
ITSM
SOM
PMC
SEC
SMC
CMC
RMC
OMNITRACKER
…
ERP-Software
3rd party
Software
OMNITRACKER provides an organization
with the platform to drive their business
processes integrated to other success-
critical applications.
In combination with ERP-Systems
and other 3rd-party-Software,
OMNITRACKER allows the
customers to use their resources
in an optimal way.

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Core System
Core Components
Templates
Applications
OMNITRACKER: Platform Architecture
Business Platform
Clients
Windows, web
and mobile
clients
Data Im- / Export
Web-Service
Automation Interface
Very powerful integration capabilities
Release
compatibility
guaranteed by
contract

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Core System
technical overview
Architecture
Core Components
Templates
Clients
IT Service
Management
Center
Requirements
Management
Center
Sales
Management
Center
Document
Management
Stock & Order
Management
Systems
Engineering
Center
Customer Care
Center
Contract
Management
Center
Project
Management
Center
Risk Management
Task Management
Dispatch Center
individual
Template
Template
Im-/Export

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Core System
technical overview
Architecture
Core Components
Templates
Clients
eMail-Gateway
Web-Gateway Scanning-Gateway
CTI-Gateway
Interface Bus GIS-Gateway
Dashboard

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OMNITRACKER: Platform Architecture
In OMNITRACKER both objects and business rules are stored in ‘Folders’.
Adding additional Application Templates means: adding new Folders.

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Demo

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OMNITRACKER Project Management Center
Administrative basics
All OMNITRACKER templates use the same ‘Master Data’.

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For hour registration a ‘Personnel
Record’ needs to created first,
linked to a user account.
Every month, a new ‘Time
Account’ is created automatically,
to group time entries per month.
Time Entries are linked to a
‘Service’, a Time Account and an
Activity
Administrative basics
As a result: OMNITRACKER can provide automated analyses and views based on
registered time entries, per person, per month, per project and per service.

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– Supports the full project lifecycle
– Calculation and monitoring of crucial parameters (deliverable, deadline, budget, quality)
– Based on concepts developed by the Project Management Institute (PMI) and methods of
PRINCE2 (Projects IN Controlled Environments)
Main processes supported:
 Project initiation
 Project planning
 Project execution
 Project monitoring
 Project closure
Other supported processes:
 Employee time recording and billing
of travel expenses
 Reporting
 Project documentation
OMNITRACKER Project Management basics
Existing links to other OT applications:
 IT Service Management
 Requirement Management
 System Engineering
 Sales Management
 Risk Management

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Project
Project
Phase
Activity
Time Entry
Travel
Expense
Time
Account
Employee
Master Data
Contract
Budget Control
Planning
Time Registration
Contract / Project layer
for scope definition and approval process
Project-Phase layer
for phase- and budget planning and control
Activity layer
to structure the work in easier manageable
parts, for resource planning and time
scheduling
Time Entry and Travel Expense layer
for recording time efforts and travel
expenses
PMC database model: layered approach

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New projects can be created manually or using the
project wizard, to create a project out of a pre-defined
project template.
Project structure and planning
Activities can be planned as
successors/predecessors and parents/children.
Resources can be scheduled taking utilization into account

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Set workflow state to „Approved“ to allow
execution of a project component
Project execution
Each object (project, phase, activity) has its own workflow.
Each object (project, phase, activity) can have another responsible person.
Hour registration can only be done, when the related Activity is set to ‘approved’
and by assigned employees.

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Hour Registration
Via the ‘calendar view’
Or fast entry, via the ‘grid
view’
Only on assigned and approved Activities!

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 Two thresholds per project-phase to escalate
 The Responsible gets a notification e-mail if
thresholds are exceeded
 Color scheme used for visualization
OMNITRACKER Budget Monitoring, at Project Phase

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 On Activity Level: based on completion% and
registered hours, the expected total required hours
are visualized. Red: > expected, green: < expected
 Actual Project Phase parameters calculated based on:
 Estimated effort versus registered effort
 Completion%
 Planned end date versus expected end date
 Internal hourly rate
OMNITRACKER Budget Monitoring: Earned Value Analysis (EVA)

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Reports (Crystal Reports)

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Personnel Capacity Utilisation grouped by projects
Time recording total
Time recording invoicable

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Demo

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 Covers the entire process, from elicitation of
requirements up to release of their
implemented functions
 Workflow based process control
 Generic information model, easy adaptable
and extensible
 Common platform for customer (ordering
party) and the contractor: Client Portal
 Clear, logged communication between the
involved party
 HOOD INSIDE certified
OMNITRACKER Requirement Management Center
OMNITRACKER Requirement Management Center, basics
Problem area
Solution area
Customer
Requirements
System Requirements
Design Requirements
Sub-System
System
Requirements
Design
Requirements
Generic Information Model
(according to HOOD)

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Relation with other OT applications
Out-of-the-box integration with:
 OT Project Management Center
 OT System Engineering (defect management)
 Risk Management

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Customer Requirements:
 Describe from a customer´s point of view what
functionality the system has to support
 Define specific objectives, which have to be fulfilled
by implementation
System Requirements:
 Describe what has to be delivered to satisfy the
Customer Requirements
Design Requirements:
 Define in detail how to realize the
System Requirements
Modeling of Requirements
Customer
Requirement
n
m
n
m
System
Requirement
n
m
n
m
Design
Requirement
n
m
Several layers of abstraction
Activity

29.01.2015 - 40 - © OMNINET
Requirement Specification
 Elicitation
 Specification
 Analysis
 Review
Realization
 Implementation
 Test
 Release
.
Workflow: Requirement
Requirement workflow

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Administration and versioning of specifications
Supporting different specification types, e.g.
 Customer Requirements Specification
(CRS)
 System Requirements Specification (SRS)
 Design Requirements
Specification (SDS)
Grouping and structuring of requirements,
information and graphics
Automatic creation of documents in different file
formats (e.g. MS Word, PDF, RTF, MS Excel, XML)
Tree view: Specifications
Specifications (Requirement Documents )

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OMNITRACKER Requirements Management Center
01. Specifications
 Creation of a new system specification
 Definition of the structure of the specification
(optionally using a template)
 Creation of part specifications and chapters
 Printing of the specification
02. Content
 Management of individual requirement
specifications
– Customer, System and Design
Requirements (CREQs, SREQs, DREQs)
 Management of optional content
– for example Information objects, Use Cases
03. Stakeholders
 Creation and management of Stakeholder details
04. Roles
 Predefined roles within Requirements
Management Center (RMC)
Table of Contents View
Content
Persons
Folder structure

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Webportal
 Used to allow external users access,
so they can
 create new requirements
 edit existing requirements
 add documents as attachments
 retrieve the state of the process
 perform state transitions
 All interaction and communication is
transparent and logged
 Enables the client to take part in creating,
approving and testing of requirements
 The web portal offers extensive search
and filter features for efficient usage
Client (web) portal

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Requirement collection options
 Top down: creating a Specification, based
on an existing template
 Bottom up. By fast entry of requirements,
using the ‘grid view’ and later collecting,
grouping and reorganizing them in a
Specification
 With help of the customer via the web
portal: let the client define the scope and
later start adding details based on that.
 A combination of these methods.

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Integration PMC, RMC, SEC and RM
1. Activities contain links to Requirements
2. Requirements contain links to test cases and bugs
3. Projects contain links to Risks
 Estimated effort Requirements versus estimated effort Activities
 Registered hours versus estimated effort, on Activity level and Requirement Level
 State of activities => state of related Requirements
 Which requirements are linked to Activities and which not (scope check)?
All people involved work in the same tool: Business Analysts, Project Managers, Developers,
Testers, Clients, Contractors ....

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Customer benefits
OMNITRACKER is…
 … fast
 ready to use business-templates
 standardized project-model
 step-by-step implementation
 quick return on investment
 … flexible
– scalable
– easily extendable
(licenses / processes)
– highly integrable / open interfaces
– configurable and adaptable
(without programming)
 … fair
 many license-models (buy, rent,
pay as you use, SaaS)
 clear cost-model
 contractual warranted release-
compatibility
 customer-influence on product
development via RFC
 know-how-transfer to customer

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OMNINET GmbH
D-90542 Eckental
sales@omninet.de – http://www.omninet.de
OMNINET Austria GmbH
A-1030 Wien
sales@omninet.at – http://www.omninet.at
OMNINET Technologies NV/SA
B-3018 Leuven
sales@omninet.be – http://www.omninet.be
OMNINET Nederland
NL-2517 Den Haag
sales@omninet.nl – http://www.omninet.nl
OMNINET Russia
RUS-Moscow 121099
sales@omninet.ru – http://www.omninet.ru
OMNINET GmbH (Schweiz)
CH-3072 Ostermundigen
sales@omninet.ch – http://www.omninet.ch
OMNINET Software Solutions

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Introduction
Company data
• Founded in 1995, private company, no debt
• 100+ employees (80+ in Eckental)
• Business areas
• Uniquely flexible suite of OMNITRACKER
ITSM and Business Process applications
• Including specific application developments
using the same OMNITRACKER core suite
• Consistent growth, 450+ active customers
supporting in-excess of 35.000 concurrent
users
• All core development in one place
OMNINET Headquarters in Eckental

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General
– Requirements Management and System Engineering process
tool, allowing for easy and quick implementation, enabling fast
ROI
– Generic information model, easily adaptable to customer
processes
– Supports several levels of abstraction (e.g. Customer-, System-
and Design-Requirements)
– Provides a common understanding between customer and
contractor about the system to be developed and its functionality
and technical features
– Grouping and structuring of requirements as specifications
(documents)
– Efficient OMNITRACKER data structures support linking of
requirements and their visualization across several levels of
abstraction
Summary of technical features 1/3

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– Control the completeness of a derivation (traceability of
requirements) using extensible filter and search mechanism
– Automatic creation of documentation with report/print-out
functionality
for specifications, requirements and use cases
– Entire documentation and logging of interactions between
customer and contractor
Process control
– Role-based authorization concept
– Workflow-based process control for specifications, requirements
and
use cases
– Workflow-based escalations
Miscellaneous
– Web login for external access
– Integration of additional OMNITRACKER solutions

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Definition of requirements
– Define system scope
– Management of stakeholders, their roles and issues
– Elicitation, specification and analysis of requirements
– Allows for a fast input of requirements and derived requirements in
grid view (without exchanging the form)
– Management and support of review and release process
– Management and versioning of requirements
– Recording and administration of use cases
Realization of implementation
– Management of the implementation of requirements
– Providing requirements for approval by the customer
– Recording and providing test results
– Approval of the implementation by the customer's project manager

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OMNITRACKER Project Management
Center
Export of OMNITRACKER project data into a MS Project GANTT Chart
Exporting the Project Structure Planning to MS Project

Integrated PPM & Req. Mngmnt

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