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Integrated Marketing
What is it and why do you need it?
&
In This Together Series
“Integrated Marketing - The Alignment Super
Power”
Ashley Stepien - VP Marketing @ Webflow
Christina Koch - Director, Integrated Marketing @ Pendo
hello@salesimpactacademy.co.uk
Marketing Teams
Webinar will be live at
4pm UK Time
presents
&
hello@salesimpactacademy.co.uk
Ping questions into the chat for a Q&A at the end
We love your faces but please keep them hidden for now!
Feedback is the breakfast of champions! Let us know how we’re
doing when the poll pops up
You can catch up on demand at any time...well, from tomorrow!
Housekeeping:
Meet your Speakers…
Ashley Stepien
Vice President of
Marketing, Webflow
Christina Koch
Director of Integrated
Marketing, Pendo
A G E N D A
What is Integrated Marketing
Why do you need it?
How?
When?
1
2
3
4
What is Integrated Marketing?
Orchestra conductor
“Integrated marketing exists to eradicate the silos of
traditional marketing and bring together a cohesive
campaign experience.”
- Hubspot
"Integrated marketing is a way of looking at the whole
marketing process from the viewpoint of the customer."
-Philip Kotler
Demand
Sales Brand
Product
Integrated
Marketing
Why?
MORE BANG FOR YOUR BUCK!
INTERNALLY & EXTERNALLY
Focus and organize your teams around the
right priorities.
INTERNALLY
Campaigns integrating 4 or more digital
channels will outperform single- or dual-
channel campaigns by 300%.
-Gartner Research
EXTERNALLY
How?
Marketing Program Effectiveness
Alignment &
Prioritization
Campaign
Framework &
Instrumentation
Marketing Program
Effectiveness
PILLAR 1 PILLAR 2
PILLAR 1 : Alignment + Prioritization
IMPACT
What would the impact of this program be on the business? How does it align with business objectives
& goals?
EFFORT
How resource
intensive is the
effort to
execute?
(team, $, IP)
LOW-HANGING FRUIT
BIG BETSWASTING YOUR TIME
ANKLE-BITERS
HIGH
HIGHLOW
PILLAR 2:
Campaign
Framework &
Instrumentation
Identify Core Team
Build the Foundation
Initiate Cross-functional Plan
Launch
Measure & Optimize
Identify Campaign Core Team
Demand
Sales Brand
Product
Integrated
Marketing
Build the Foundation
Cross-functional Planning
Map Execution Timeline
AdvertisingPR Email Promotion Virtual Event
Launch.
Measure & Optimize
When?
It is a challenge to achieve... campaign bliss with the
typical disarray of the tactic treadmill. However, it’s a
challenge that marketing leaders must undertake,
not just for the sanity of their teams, but to deliver
better outcomes for the business.
- Sirius Decisions
PHASE 1
Mindset
PHASE 2
Infrastructure
Real Examples
DIGITAL PRODUCT SOCIAL/PR
SALES CONTENT CUSTOMER
Planning Campaign Kick-Off
Established core cross-functional team
defined goals
planning timeline
Audience research/messaging
channels identified
Development Campaign & Creative Build
- Promotional creative
- Content
- Enablement
- Channel copy and plans
Launch Campaign Launch
-Product announcement onsite
-Press Release
-Solutions page
-In-app promotions
-email promotion
-Ebook
-blog post
-organic social
Execution -Advertising
-Partner programs
-Sales incentives
-Customer Webinars
-Community Engagement
Know what to build next
Product Campaign
SMB COVID Resources Campaign
OBJECTIVE: AWARENESS
We are supporting SMBs impacted by the downturn of COVID-19 by providing
● Free 3-month subscription to a Standard Ecommerce plan
● 3 free website templates
● Free or discounted access to experts in our community
● GOAL: 300 new businesses live by 5/30
3/23/20 Project Kick-Off with
Stakeholders (Marketing, Product,
Customer Support)
-defined objectives, timelines,
channels
4/3/20 Soft Launch (Part 1)
-company wide enablement
-microsite live
-Social campaign live
4/8/20 Full Launch (Part 2)
-community push
-supporting education content
-customer stories live
-email stream launched
-press release
4/20/20 Partner Launch (Part 3)
-Partner co-marketing efforts
-Expert stories showcase
-SMB to expert matching begins
4/22/20 Customer Showcase (Part 4)
-launch customer showcase on
microsite
-social push part 2
Quick stats (as of 5/5)
★ 34,356 unique pageviews
★ Over 4385 social engagements/shares
★ 264 applications
★ 186 businesses live
DIGITAL PRODUCT SOCIAL/PR
CUSTOMER
SUPPORT
CONTENT COMMUNITY
Major
Learning
hello@salesimpactacademy.co.uk
Q & A

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Integrated Marketing - What Is It and Why Do You Need It

  • 1. Integrated Marketing What is it and why do you need it?
  • 2. & In This Together Series “Integrated Marketing - The Alignment Super Power” Ashley Stepien - VP Marketing @ Webflow Christina Koch - Director, Integrated Marketing @ Pendo hello@salesimpactacademy.co.uk Marketing Teams Webinar will be live at 4pm UK Time presents
  • 3. & hello@salesimpactacademy.co.uk Ping questions into the chat for a Q&A at the end We love your faces but please keep them hidden for now! Feedback is the breakfast of champions! Let us know how we’re doing when the poll pops up You can catch up on demand at any time...well, from tomorrow! Housekeeping:
  • 4.
  • 5. Meet your Speakers… Ashley Stepien Vice President of Marketing, Webflow Christina Koch Director of Integrated Marketing, Pendo
  • 6. A G E N D A What is Integrated Marketing Why do you need it? How? When? 1 2 3 4
  • 7. What is Integrated Marketing?
  • 8. Orchestra conductor “Integrated marketing exists to eradicate the silos of traditional marketing and bring together a cohesive campaign experience.” - Hubspot "Integrated marketing is a way of looking at the whole marketing process from the viewpoint of the customer." -Philip Kotler
  • 10. Why?
  • 11. MORE BANG FOR YOUR BUCK! INTERNALLY & EXTERNALLY
  • 12. Focus and organize your teams around the right priorities. INTERNALLY
  • 13. Campaigns integrating 4 or more digital channels will outperform single- or dual- channel campaigns by 300%. -Gartner Research EXTERNALLY
  • 14. How?
  • 15. Marketing Program Effectiveness Alignment & Prioritization Campaign Framework & Instrumentation Marketing Program Effectiveness PILLAR 1 PILLAR 2
  • 16. PILLAR 1 : Alignment + Prioritization IMPACT What would the impact of this program be on the business? How does it align with business objectives & goals? EFFORT How resource intensive is the effort to execute? (team, $, IP) LOW-HANGING FRUIT BIG BETSWASTING YOUR TIME ANKLE-BITERS HIGH HIGHLOW
  • 17. PILLAR 2: Campaign Framework & Instrumentation Identify Core Team Build the Foundation Initiate Cross-functional Plan Launch Measure & Optimize
  • 18. Identify Campaign Core Team Demand Sales Brand Product Integrated Marketing
  • 21. Map Execution Timeline AdvertisingPR Email Promotion Virtual Event
  • 24. When?
  • 25. It is a challenge to achieve... campaign bliss with the typical disarray of the tactic treadmill. However, it’s a challenge that marketing leaders must undertake, not just for the sanity of their teams, but to deliver better outcomes for the business. - Sirius Decisions
  • 28. DIGITAL PRODUCT SOCIAL/PR SALES CONTENT CUSTOMER Planning Campaign Kick-Off Established core cross-functional team defined goals planning timeline Audience research/messaging channels identified Development Campaign & Creative Build - Promotional creative - Content - Enablement - Channel copy and plans Launch Campaign Launch -Product announcement onsite -Press Release -Solutions page -In-app promotions -email promotion -Ebook -blog post -organic social Execution -Advertising -Partner programs -Sales incentives -Customer Webinars -Community Engagement Know what to build next Product Campaign
  • 29. SMB COVID Resources Campaign OBJECTIVE: AWARENESS We are supporting SMBs impacted by the downturn of COVID-19 by providing ● Free 3-month subscription to a Standard Ecommerce plan ● 3 free website templates ● Free or discounted access to experts in our community ● GOAL: 300 new businesses live by 5/30 3/23/20 Project Kick-Off with Stakeholders (Marketing, Product, Customer Support) -defined objectives, timelines, channels 4/3/20 Soft Launch (Part 1) -company wide enablement -microsite live -Social campaign live 4/8/20 Full Launch (Part 2) -community push -supporting education content -customer stories live -email stream launched -press release 4/20/20 Partner Launch (Part 3) -Partner co-marketing efforts -Expert stories showcase -SMB to expert matching begins 4/22/20 Customer Showcase (Part 4) -launch customer showcase on microsite -social push part 2 Quick stats (as of 5/5) ★ 34,356 unique pageviews ★ Over 4385 social engagements/shares ★ 264 applications ★ 186 businesses live DIGITAL PRODUCT SOCIAL/PR CUSTOMER SUPPORT CONTENT COMMUNITY Major Learning