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Tis’ the Season for Email Marketing
Ros Hodgekiss
Campaign Monitor
@yarrcat
Ros Hodgekiss
Campaign Monitor
@yarrcat
• Why Email?
• Planning Essentials
• 8 Ways to Engage with your
Holiday Email Campaigns
• Q&A
Agenda
Simple and elegant email marketing for business
Simple & easy to get set up
Design-oriented and modern
Built for business with 24/7 support
Loved by 2 million marketers at 150,000 companies around the
world
Small to medium
growing businesses
Small teams within
big companies Creative Agencies
Our customers come from all types of backgrounds
Why email?
Email is alive and well. Let’s talk about how email can bring massive
ROI to your business during the holidays.
Email makes for a very happy holiday
Email’s business impact is heightened during the holiday season
• Email is 40 times more effective at acquiring new customers than Twitter
and Facebook combined.
• Last year more than 1.6 billion people made at least one purchase based
on promotional email.
• For every dollar invested in email, the average return is $44.25 – 4400%.
• Email marketing drove 27.3% of online sales during the holidays last year.
Holiday emails come in many different packages
The competition is stiff, so make sure your email stands out
Planning Essentials
Give your holiday email marketing a flying start
Your holiday email marketing checklist
Don’t forget to cross these items off your list
 Create your Holiday Email Calendar
 Develop your content strategy
 Plan ahead
 Use a mobile mindset
Your holiday email marketing checklist
 Create your Holiday Email Calendar
 Develop your content strategy
 Plan ahead
 Secure approvals & create campaigns
 Select your lists carefully
 Schedule your campaigns
 Use a mobile mindset
Don’t forget to cross these items off your list
Your holiday email marketing checklist
 Create your Holiday Email Calendar
 Develop your content strategy
 Plan ahead
 Use a mobile mindset
 Over 50%+ of opens on mobile devices
Don’t forget to cross these items off your list
8 Ways to Engage During the Holidays
A showcase of great holiday ideas and inspiration
1. Delight your customers with Holiday pizazz
Use seasonal backgrounds, logos, and animation to get customers in the spirit
1. Delight your customers with Holiday pizazz
Use seasonal backgrounds, logos, and animation to get customers in the spirit
1. Delight your customers with Holiday pizazz
Use seasonal backgrounds, logos, and animation to get customers in the spirit
2. Prepare your audience for the holiday rush
Over-communicate about what’s coming, whether it’s content or shipping deadlines
2. Prepare your audience for the holiday rush
Over-communicate about what’s coming, whether it’s content or shipping deadlines
2. Prepare your audience for the holiday rush
Over-communicate about what’s coming, whether it’s content or shipping deadlines
3. Stand out with useful, valuable content
Gift guides, holiday specials, recipes, and tips are fun content ideas
#Protip:
Use our Salesforce Integration or GetFeedback
to funnel subscriber information into your lists.
3. Stand out with useful, valuable content
#Protip:
Use our Salesforce Integration or GetFeedback
to funnel subscriber information into your lists.
Gift guides, holiday specials, recipes, and tips are fun content ideas
3. Stand out with useful, valuable content
Gift guides, holiday specials, recipes, and tips are fun content ideas
#Protip:
Use our Salesforce Integration or GetFeedback
to funnel subscriber information into your lists.
3. Stand out with useful, valuable content
Gift guides, holiday specials, recipes, and tips are fun content ideas
#Protip:
Use our Salesforce Integration or GetFeedback
to funnel subscriber information into your lists.
4. The time to buy is NOW!
Leverage timely promotions and holiday countdowns to drive revenue
#Protip:
Use automation to set up a series of emails like a
“10 day gift guide” or “12 days of deals”
4. The time to buy is NOW!
Leverage timely promotions and holiday countdowns to drive revenue
#Protip:
Use automation to set up a series of emails like a
“10 day gift guide” or “12 days of deals”
4. The time to buy is NOW!
Leverage timely promotions and holiday countdowns to drive revenue
#Protip:
Use automation to set up a series of emails like a
“10 day gift guide” or “12 days of deals”
5. Invite your audience to visit your store
Use location segments to promote store visits or events
#Protip:
Segment your list by geo-location so you
target customers actually near your store
6. Grow your email list in your store
Proactively build healthy email lists – online and offline
More than just forms:
• Enlist (iOS app)
• POS / CRM Integration
• Social Channels
7. Never miss a marketing opportunity
Transform transactional emails into valuable marketing & branding opportunities
#Protip
Run your marketing and transactional emails
on the same platform
8. Make the next interaction better than the last
Use post-purchase surveys to start a dialogue between you and your customer
Takeaways
Ros Hodgekiss
Campaign Monitor
@yarrcat
• Sending email is a surefire way to
achieve success
• Plan ahead
• Learn from our 8 ways to engage
Holiday Takeaways
What’s next?
Questions
Thank You!
Ros Hodgekiss
@yarrcat

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Campaign Monitor Holiday Webinar (2015)

  • 1. Tis’ the Season for Email Marketing Ros Hodgekiss Campaign Monitor @yarrcat
  • 2. Ros Hodgekiss Campaign Monitor @yarrcat • Why Email? • Planning Essentials • 8 Ways to Engage with your Holiday Email Campaigns • Q&A Agenda
  • 3. Simple and elegant email marketing for business Simple & easy to get set up Design-oriented and modern Built for business with 24/7 support
  • 4. Loved by 2 million marketers at 150,000 companies around the world Small to medium growing businesses Small teams within big companies Creative Agencies Our customers come from all types of backgrounds
  • 5. Why email? Email is alive and well. Let’s talk about how email can bring massive ROI to your business during the holidays.
  • 6. Email makes for a very happy holiday Email’s business impact is heightened during the holiday season • Email is 40 times more effective at acquiring new customers than Twitter and Facebook combined. • Last year more than 1.6 billion people made at least one purchase based on promotional email. • For every dollar invested in email, the average return is $44.25 – 4400%. • Email marketing drove 27.3% of online sales during the holidays last year.
  • 7. Holiday emails come in many different packages
  • 8. The competition is stiff, so make sure your email stands out
  • 9. Planning Essentials Give your holiday email marketing a flying start
  • 10. Your holiday email marketing checklist Don’t forget to cross these items off your list  Create your Holiday Email Calendar  Develop your content strategy  Plan ahead  Use a mobile mindset
  • 11. Your holiday email marketing checklist  Create your Holiday Email Calendar  Develop your content strategy  Plan ahead  Secure approvals & create campaigns  Select your lists carefully  Schedule your campaigns  Use a mobile mindset Don’t forget to cross these items off your list
  • 12. Your holiday email marketing checklist  Create your Holiday Email Calendar  Develop your content strategy  Plan ahead  Use a mobile mindset  Over 50%+ of opens on mobile devices Don’t forget to cross these items off your list
  • 13. 8 Ways to Engage During the Holidays A showcase of great holiday ideas and inspiration
  • 14. 1. Delight your customers with Holiday pizazz Use seasonal backgrounds, logos, and animation to get customers in the spirit
  • 15. 1. Delight your customers with Holiday pizazz Use seasonal backgrounds, logos, and animation to get customers in the spirit
  • 16. 1. Delight your customers with Holiday pizazz Use seasonal backgrounds, logos, and animation to get customers in the spirit
  • 17. 2. Prepare your audience for the holiday rush Over-communicate about what’s coming, whether it’s content or shipping deadlines
  • 18. 2. Prepare your audience for the holiday rush Over-communicate about what’s coming, whether it’s content or shipping deadlines
  • 19. 2. Prepare your audience for the holiday rush Over-communicate about what’s coming, whether it’s content or shipping deadlines
  • 20. 3. Stand out with useful, valuable content Gift guides, holiday specials, recipes, and tips are fun content ideas #Protip: Use our Salesforce Integration or GetFeedback to funnel subscriber information into your lists.
  • 21. 3. Stand out with useful, valuable content #Protip: Use our Salesforce Integration or GetFeedback to funnel subscriber information into your lists. Gift guides, holiday specials, recipes, and tips are fun content ideas
  • 22. 3. Stand out with useful, valuable content Gift guides, holiday specials, recipes, and tips are fun content ideas #Protip: Use our Salesforce Integration or GetFeedback to funnel subscriber information into your lists.
  • 23. 3. Stand out with useful, valuable content Gift guides, holiday specials, recipes, and tips are fun content ideas #Protip: Use our Salesforce Integration or GetFeedback to funnel subscriber information into your lists.
  • 24. 4. The time to buy is NOW! Leverage timely promotions and holiday countdowns to drive revenue #Protip: Use automation to set up a series of emails like a “10 day gift guide” or “12 days of deals”
  • 25. 4. The time to buy is NOW! Leverage timely promotions and holiday countdowns to drive revenue #Protip: Use automation to set up a series of emails like a “10 day gift guide” or “12 days of deals”
  • 26. 4. The time to buy is NOW! Leverage timely promotions and holiday countdowns to drive revenue #Protip: Use automation to set up a series of emails like a “10 day gift guide” or “12 days of deals”
  • 27. 5. Invite your audience to visit your store Use location segments to promote store visits or events #Protip: Segment your list by geo-location so you target customers actually near your store
  • 28. 6. Grow your email list in your store Proactively build healthy email lists – online and offline More than just forms: • Enlist (iOS app) • POS / CRM Integration • Social Channels
  • 29. 7. Never miss a marketing opportunity Transform transactional emails into valuable marketing & branding opportunities #Protip Run your marketing and transactional emails on the same platform
  • 30. 8. Make the next interaction better than the last Use post-purchase surveys to start a dialogue between you and your customer
  • 32. Ros Hodgekiss Campaign Monitor @yarrcat • Sending email is a surefire way to achieve success • Plan ahead • Learn from our 8 ways to engage Holiday Takeaways

Editor's Notes

  1. There are so many incredible holiday emails to send! Holiday event invitations e-Cards Black Friday/Holiday sale offers Flash sales New year offers Holiday gift guide series … that's a lot of email!
  2. http://blog.mailchimp.com/mailchimp-holiday-email-volume/
  3. Animated email from Oribe: https://oribehaircare.createsend.com/campaigns/reports/viewCampaign.aspx?d=j&c=EFCD07EBC51D1C32&ID=581D92E9E1A95EB7&temp=False&tx=0 B&Q Snow: https://litmus.com/builder/a5ff44e
  4. Animated email from Oribe: https://oribehaircare.createsend.com/campaigns/reports/viewCampaign.aspx?d=j&c=EFCD07EBC51D1C32&ID=581D92E9E1A95EB7&temp=False&tx=0 B&Q Snow: https://litmus.com/builder/a5ff44e
  5. Animated email from Oribe: https://oribehaircare.createsend.com/campaigns/reports/viewCampaign.aspx?d=j&c=EFCD07EBC51D1C32&ID=581D92E9E1A95EB7&temp=False&tx=0 B&Q Snow: https://litmus.com/builder/a5ff44e
  6. https://rapha.createsend.com/campaigns/reports/viewCampaign.aspx?d=y&c=8DDCD6E3D6726730&ID=C4898E4964642D60&temp=False&tx=0
  7. https://rapha.createsend.com/campaigns/reports/viewCampaign.aspx?d=y&c=8DDCD6E3D6726730&ID=C4898E4964642D60&temp=False&tx=0
  8. https://rapha.createsend.com/campaigns/reports/viewCampaign.aspx?d=y&c=8DDCD6E3D6726730&ID=C4898E4964642D60&temp=False&tx=0
  9. 15% off any plan with promo code, ILOVECM15