This document discusses how intangible assets affect business valuation. It examines four common intangible assets - customer relationships, trademarks, non-compete agreements, and proprietary technology. While intangible assets can substantially impact business value, their value varies significantly between companies and depends on factors like customer dependence, brand reputation, and how technology is organized and applied. The presentation emphasizes that properly valuing intangible assets through an experienced appraiser can make an important difference when selling a business.