The document describes an insurance envoy project completed between December 2006 and March 2007. The project involved developing an intranet-based web application to help insurance companies streamline their policy and claims processes. The system has 7 modules and was designed to speed up workflows, increase accuracy and customer satisfaction, and make information retrieval easier. It provides secure, centralized access to customer, broker, policy and company data. The system was tested using black box and white box techniques at the unit, integration and system levels.