Instant messaging software provides real-time communication through text, voice, and video calls, allowing users to see each other's online status. These tools are more reliable than email for short conversations and immediate responses. While free instant messaging apps save time and costs over phone calls, allowing for remote meetings and improved communication, businesses must also be aware of risks like viruses, hacking, and employees misusing the software for personal conversations during work hours.

1. Instant-Messeging Softwares for BusinessBy Haen

2. Real-time conversation through via internetTextVoiceVideoIdentifies user’s current statusE.g. Online, Offline, Away, Busy...More reliable than E-mail for:-Short conversationImmediate responseInstant-Messeging Softwares (IM)

3. Businessmen’s preferenceMain featuresPhone callsVideo callsAll time favorite productSkype phoneSkype

4. Save Cost and TimeMost IM softwares are freeLong-distanceReal-time conversationQuick responsesVoice/VideoReduce SpamAvoids unwanted spams in E-mailsAdvatages

5. MeetingsConferenceClientsPartnershipInteraction & communication in office within staff membersSharing documents & informationMaximizing working period and profitCase Study

7. MisuseEmployees might be tempted to chat with their friends and family during work.RiskExposed to viruses and hackersRisk of data lossDisadvantages

8. Thank you for your attention.Questions?