This document provides an overview of various electronic messaging methods, including their definitions and importance. It discusses emails, instant messages, personal messages, text messages, multimedia messages, voicemails, and faxes. For each method, it outlines what they are, how they work, and why they are important forms of communication. It concludes that while electronic communication replaces face-to-face meetings, it provides a quick and easy way to communicate, though there are also potential problems it can create.

2. Communication
& Professional Development

3. Electronic MessagingTopic
Instructed By:
Prepared By:
Registration ID:
L5F14MCOM0017
Punjab Colleges Shahdara

4.  Introduction
 Electronic Message
 E-mail
 Instant Message (IM)
 Personal Message
 Text Message (SMS)
 Multi Media Message (MMS)
 Voicemail
 Fax
 Conclusion
Context

5. Electronic communication can be achieved by finding the right tool
for communication. Moving from paper to electronic
communications can actually help your business connect easier,
while saving time and money.
Email, instant messaging, websites, blogs, text messaging and voice
mail are a few examples of electronic communication. Electronic
communication has changed the way businesses communicate with
each other. Electronic communication can be very beneficial if used
effectively.
Introduction
Electronic communications adds a powerful new
channel that not only will change how you use this
mix of options, but it will create entirely new ways
to interact.

6. Electronic Message
Electronic messages are defined as any type of
electronic communication data structure. Typically
this is an electronic mail, but it may also
include instant messages, audio messages (such as
those in VoIP), text messages, facsimile messages,
or other user collaboration protocol data
structures.

7. E-mail
Email, short for "electronic mail," is one of the most
widely used features of the Internet, along with the web.
It allows you to send and receive messages to and from
anyone with an email address, anywhere in the world.
Email systems consist of computer
servers that process and store
messages on behalf of users who
connect to the email infrastructure via
an email client or web interface.

8. Importance of Email
The fact that email has great importance in modern business
communication is undeniable. Email is widely used as a form of
business communication and overall it is a highly effective
communication tool. There are several reasons for the preponderance
of email when compared to other methods of communication. Some
important reasons are
• IMMEDIACY
• RECORD KEEPING
• LOW COSTS
• MARKETING
There are countless providers offering a
variety of email products and services to
all and sundry. The famous email
providers are:

9. Instant Message (IM)
A type of communications service that enables you to create
a kind of private chat room with another individual in order to
communicate in real time over the Internet, Instant
messaging (IM) is a type of online chat which offers real-time
text transmission over the Internet.
With IM, you can keep a list of people
you interact with. You can IM with
anyone on your buddy list or contact
list as long as that person is online. You
type messages to each other into a
small window that shows up on both of
your screens.

10. • Connect Team Members From Off-site Locations
• Complement Communication
• Break Down Barriers
• Save Space and Cash
• Good for Group Chat
Importance of (IM)
THE BENEFITS OF INSTANT MESSAGING FOR YOUR
BUSINESS:
Top IM Provider:

11. Personal Message
Personal message, often abbreviated as PM, is a private form of
communication between different members on a platform. It is
only seen and accessible by the users participating in the
message. It has grown popular because of the increasing demand
for privacy and collaboration in this society where public sharing
domain dominants.

12. Text Message (SMS)
Text messaging, or texting, is the act of composing and sending
brief, electronic messages between two or more mobile phones, or
fixed or portable devices over a phone network. The term originally
referred to messages sent using the Short Message Service (SMS).
Text messages are widely used in the
business due to following reasons.
• Text Messaging Is Affordable
• Text Messages Arrive…Instantly
• It’s To The Point
• Everyone Has A Mobile Phone

13. Multi Media Message (MMS)
MMS defines a way to send and receive, almost
instantaneously, wireless messages that include images,
audio, and video clips in addition to text. When the
technology has been fully developed, it will support the
transmission of streaming video. A common current
application of MMS messaging is picture messaging (the
use of camera phones to take photos for immediate
delivery to a mobile recipient). Other possibilities include
animations and graphic presentations of stock quotes,
sports news, and weather reports.
Multimedia Messaging Service (MMS) is a standard way to send
messages that include multimedia content to and from mobile
phones.

14. Voice Mail
Voicemail (also known as voice mail, voice-mail, voice
message or voice bank) is a computer based system that
allows users and subscribers to exchange personal voice
messages
Importance of Voice Mail :
• You can be reachable 24/7
• Customize your greeting.
• Never miss a message
• Return your customer’s call.

15. Fax
A fax machine works by scanning documents, sending the data
through a landline and then printing out the copies out at
another fax location. This is an effective way to send
information without scanning it to your computer and emailing
it. By faxing, you are able to send copies of handwritten
documents or documents with signatures with little hassle.
Here is an easy how-to guide to using a fax machine.
Fax (short for facsimile), sometimes called telecopying or
telefax, is the telephonic transmission of scanned printed
material (both text and images), normally to a telephone
number connected to a printer or other output device.

16. Importance of Fax
• Simple
• Traceable
• Legally binding
• Assured delivery
• Ease of integration
• Secure
• Fax over IP
• Fax is established
• Global coverage
The fax is still important due to following reasons.
Web Base Fax Provider:
• FaxZero
• eFax
• MaxEmail
• MyFax

17. Other Types
• Pager
• STMP
• Blogs
• Podcasts
(Voice call does not include in Electronic messages)
Conclusion:
In summary, electronic communication replaces the hassle of
coordinating face-to-face meetings and productivity and provides
a quick and easy way to communicate. However, as with most
technological improvements, there are a number of ways that e-
mail communication can create potential problems in the
workplace, but the positives out-weigh the negatives.