INSERVICE EDUCATION
BY:
Mr. Ganesh V. Naik
II Year MSc (N)
Pediatric Dept
SDMINS Dharwad
NATURE AND SCOPE OF
INSERVICE EDUCATION
INTRODUCTION
 In service education is the continuation of education
when the employee is in service.
 It is an organized educational programme to assist
the individuals in an organization in attaining new
skills and knowledge, gaining increased level of
competence and growing professionally.
 In service education may be part of any program of
staff development.
DEFINITION
1. In service education is a planned education
activities intended to build upon the educational and
experimental basis of the professional nurse for the
enhancement of practice, education, administration
and research or theoretical development aimed at
improving the health of the public.
-The American Nurses Association
CONT……
2. The education given to a nurse while in service for
her professional growth is called in-service
education.
-N.N. Yalayasamy.
AIMS
 It helps to improve professional growth and
development.
 It gives a chance for promotion for the staff
members.
 The individual nurses upgrade their knowledge and
skills.
 It enhances to improve the performance while
rendering care to the clients.
CHARACTERISTICS
 It is provided with job setting
 It is planned and ongoing.
 It is designed to meet their demands of changing
needs like scientifically, technically, medically in
respect to patient care and treatment.
 Inservice education mainly focus on efficiency and
quality of services.
PURPOSE
 Helps to improve profesional competence.
 Keep the nursing personnel abreast of the latest trends
and development of new techniques.
 Helps to update the knowledge and skills at all levels.
 Nurses can update the knowledge regarding current
research and development.
 Develops interest and job satisfaction among the staff.
 Encourage the employees in achieving staff
development and self confidence.
 Develops leadership skills, motivation and better
attitudes
SCOPE
 Maintenance of familiarity with new knowledge and
subject matter.
 Increased skill in providing service
 Improved attitudes and skills
 Greater skill in utilizing community resources and
in working with adults.
 Development and refinement of common values
and goals.
ORGANIZATION OF INSERVICE
EDUCATION
NEEDS FOR INSERVICE EDUCATION
 Needs for development of manual, behavioural and
communication skills essential for execution of their
jobs.
 Needs for development of decision making and
managerial skills.
 Needs for introduction to their routine job, which are
expanding new, higher, complicated.
 Needs for development of leadership skills
 Needs for development of analytical and innovative
thinking for investigating the potentialities and
efficiency of their job.
COMPONENTS/TYPES
 Orientation
 Skill training
 Leadership and management development
 Continuing education
ORIENTATION
Orientation means providing new employees with
basic information about the employer
COMPONENTS OF ORIENTATION
 Centralized Orientation
 Decentralized Orientation
CENTRALIZED ORIENTATION
1. Generalized Orientation :
It focus on 3 areas.



 General Orientation:
Physical set up of organization
Philosophy
Purpose and roles of employees
CONT…
 Hospital Orientation
• Services available for staff and patients in the
hospital.
• Resources available
• Library facilities
CONT..
 Orientation to the Nursing department
 Organization of nursing department.
 Different categories of nursing personnel.
 Special programmes and activities for nursing
personnel
DECENTRALIZED ORIENTATION
 It focus on the
 Orientation to nursing unit
 Orientation to the nursing team
2. SKILL TRAINING
 It provides employees with skills and attitudes
required for the job and keeps them abreast of
changing methods and new techniques
CONT…
Types of training:
 Basic literacy training
 Technical training
 Interpersonal skills training
 Problem solving training
 Diversity training.
CONT..
 Training methods:
 Job rotation:
By assigning people to different jobs or tasks to
different people on a temporary basis.
 Mentoring Programmes:
A new employee frequently learns his or her job
under guidance of an experienced workers.
3.LEADERSHIP AND MANAGEMENT
DEVELOPMENT
 It equips a selected group of employees to shoulder
growing responsibilities and new positions.
 Staffs should have skills in leadership and
management inorder to guide employees.
 They mainly focus t odevelop
 Leadership skills
 Communication skills
 Performance Management skills
 Decision making skills
4. CONTINUING EDUCATION
Continuing education is all the learning activities
that occur offer an individual has completed his
basic education.
AIMS OF CONTINUING EDUCATION
o Improvement of professional practice.
o To motivate the staff to seek the latest knowledge
o To keep the nurses with the latest development of
technologies.
o It develops interest, job satisfaction and confidence.
PRINCIPLE OF ADULT LEARNING
INTRODUCTION
 Adult education is a formal and informal
system of education for older and mature
persons
 It is carried out on a part time basis and
entirly voluntary
 It involves conscious effort towards
developing the individual capabilities of
adults by public or private agencies through
informational, cultural
remedial, vocational, recreational, and
profesional .
PURPOSE OF ADULT EDUCATION
A) Individual point of view:
• Remedial: It provides education to those adults
who could not receive education because of
certain reasons.
• Development of physical health:It aims at
educating the adult in the fundamental principles
of health for prevention of disease.
• Vocational development : By providing training in
his vocation.
CONT..
• Development of social skills: It aims at training the
adult for social living to teach them the sense of
rights and duties and live in hormony with their
collegues.
• Self development : It aims at training creative
faculties of the adult for their self development.
• Recreational aim:It aim at training the adults for the
best use of leisure with proper recreation.
B)SOCIAL POINT OF VIEW:
 Promotion of social cohesion: It means to promote
unity in diversity.
 Conservation and improvement of natural
resources: It aims at conservation and improvement
of natural resources.
 Building Co-operative groups: Between individual
happiness and social progress.
 Inculcation of social ideology: For improvement of
the life of people socially economically.
NEEDS OF ADULT EDUCATION
 For the individual satisfaction of needs.
 For further education and to enlarge their cultural
horizons.
 For healthy recreation and relaxation which is
provided by properly planned programme of social
education.
 To make them more politically aware and
participate in civic activities.
 To become more socially efficient and develop the
spirit of cooperation
 For their economic betterment and self sufficiency.
ORGANIZATION OF ADULT EDUCATION
1. Village level:
 Youth clubs and Mahila mandals are organized
for this purpose.
 In village panchayats, secretary of co-operative
society if any, primary school teacher should
combine thier efforts.
2. Block level:
 There should be full time officers at the block
level- one man and one women.
3. District level: Every district – Disrict Social
education officer to supervise the work of all social
education officers both mal and female.
CONT..
4. State level: Joint or deputy director at the state
level to look after the administration of all aspects
of adult education.
5. Central level: Ministry of education is incharge of
all the programmes of adult education
 So all these programmes implemented by
central scheme of through state education
department.
MATERIALS FOR ADULT EDUCATION
1. Reading Materials:
 Books and pamphlets
 Daily newspapers
 Periodicals: weekly, monthly
2. Audiovisual Materials:
The main A.V. aids used are:
 Blackboard
 Bulletin board
 Film
 Charts, Graphs and Maps were also used.
METHODS OF TEACHING ADULTS
1. Learner-dominated approach:
 Trial and Error method: The lerner
concentrates his efforts by repeating an
activity a number of times and acquires
skill.
 Individual investigation method:It involves
thinking or learning by insight,
supplemented by use of library, use of
laboratory, Survey and field trips.
 Project method: It combines first two
methods
CONT..
 2. Teacher –dominated methods:
 Lecture method
 Counselling
 Case work- teacher goes into the history of an
individuals case and teaches him the way to lead
happy and satisfy life.
 Demonstration
 Co-operative methods: Group discussion
AGENCIES OF ADULT EDUCATION
1. Classes of people like teachers, government
servants, volunteers, social education
workers.
2. Regular educational institutions like schools,
colleges, universities, libraries, community
centers.
3. Informal educational device like forums,
study circles, discussion groups, listening
groups, camps etc.
4. Recreational education a bodies like
theatres.
5. Institutions whose primary function is not
education. Eg. Religious bodies
PRINCIPLES OF ADULT EDUCATION
1. Need assessment which means that based on
the requirement of the students, the teaching and
learning curriculum are organized.
2. Providing security in the learning environment
among candidates, which means protecting from
natural hazards and fire.
3. Developing good relationship with learners and
the teachers.
4. Reinforcing or rewarding for better performance to
motivate the learner to learn further in better way
and perform well.
CONT..
5.Teaching by demonstration techniques or providing
real or simulation environment where the learners
study by real life applications rather than sticking
only to theory.
6.Give respect to the students in their decision
making in learning. Teaching should be a two way
communication, thus making learning interactive.
7. Adult education successfully implemented by team
work.
8. Develop psychomotor skill.
9. Develop accountability.
CONT..
10.To improve cognitive and affective domain.
11.Explains the future roles that the adult learners are
going to face.
12.Provide all round development.
PROBLEMS OF ADULT EDUCATION
1.Non co-operation of adults
2.Problem of social education workers.
3.Problem of attendance
4.Problem of vocational training.
5.Problem of Equipment.
6.Problem of social backwardness.
7.Problem of suitable literature.
8.Problem of finance
PLANNING FOR INSERVICE EDUCATION
PROGRAMME
STEPS IN PLANNING PROCESS
1. Assess needs:
 Need to realize the importance of early recognition
of changes in nursing service, technology, public
demands, patient occupancy.
2. Set goals and define specific objectives:
 The primary goal of inservice education
programme is imparting information to change the
way of person performances, think or feels.
CONT….
3. Select Resource person:
When selecting the individuals as resource person,
the attributes should be kept in mind are:
 Ability to serve as models for learners.
 Knowledge about concepts of adult learning.
 Expertise experience and clinical competence in
the area to be covered.
 Should know how to communicate knowledge.
 Willing to assist in the evaluation process.
CONT…
4.Resources:Assessing the available resources for
establishing the programme.
5.Budget:Establishing a workable budget appropriate
for the programme.
6.Evaluating: Assessing the results at stated intervals,
that is soon after the programme or within one
week.
7.Reassssing: Checking the goals and updating the
plan periodically.
EVALUATION OF STAFF EDUCATION
PROGRAMME
DEFINITION OF EVALUATION
Evaluation is the process of determining to what
extent the educational objectives are being
realized.
- Ralph Tyler.
Evaluation is systematic examination of educational
and social programme.
-Conbach et.
BENEFITS OF EVALUATION IN
INSERVICE EDUCATION
 Promote knowledge and skill efficiency to train and
develop staff .
 Identify cost effective and valuable training
programmes leading to better focused learning and
development.
 Use and reinforce techniques learned to help
improve qualities and client service within the
organization.
 Helps to define future development objectives.
STEPS OF EVALUATION
 W.B. Werthis and K. devis in “ personnel
management and Human resources” Suggested 5
steps of evaluation of staff development
programme.
1) Evaluation criteria should be established.
2) Participant should be given a pretest.
3) After training post test should be given.
4) Transfer of the learning to the job setting
performance area.
5) Follow up studies should be undertaken to see
how well learning was retained.
TYPES OF EVALUATION
 Two types
1. Formative evaluation:
 Formative evaluation takes place during the
training programme to monitor the learning
progress.
 Feedback to the trainer provides provides for
modifying the form and process training if
necessary.
 Tests used for formative evaluation are mostly
prepared by the teacher trainer.
CONT…
2. Summative evaluation:
 It takes place at the end of the programme.
 It is designed to determine the what extent which
the instructional objectives have been achieved.
 This evaluation confirms both the improvement in
the trainees performance and the training itself.
METHODS OF EVALUATION
1. Evaluation instruments or Methods:
 Records are used to measure the turnovers or
absenteeism.
 Rating scale are used for performance , attitudes
and judgement of ability.
 Questionaire used to measure decision making,
problem solving, attitudes.
 Observation technique use to evaluate skills.
 Personality tests to measure the changes in ability
or knowledge.
CONT…
2.Information Evaluation
 Questionnaire can be used because it gives
information which can be compiled and used.
3.Steering Committee
 A committee is formed with 3 to 4 members of
trainee participants these members interact with
other participants informally about differeent
aspects of the programme.
 The views of participants then compiled and to be
given to the programme coordinator.
CONT…
4. Trainees Dairies
 The participants are given diaries at the beginning
of the course and they are asked to write their
views and opinions everyday.
 The diaries are collected at the end of the total
programme.
PREPARATION OF REPORT
PREPARATION OF REPORT
The report should be prepared with the following
elements:
 Date and duration of Education programme.
 Coordinator and resource persons.
 Purpose of the topic of the education programme
 The group of individuals with basic qualification and
number of individuals in the group.
 Planning components of inservice education.
 Evaluation tools used for the evaluation of
knowledge and skills .
 A brief summary of all the areas to be recorded in
the report and submitted to a higher authority.
THANK YOU

inserviceeducation2-191208150002345.pptx

  • 1.
    INSERVICE EDUCATION BY: Mr. GaneshV. Naik II Year MSc (N) Pediatric Dept SDMINS Dharwad
  • 2.
    NATURE AND SCOPEOF INSERVICE EDUCATION
  • 3.
    INTRODUCTION  In serviceeducation is the continuation of education when the employee is in service.  It is an organized educational programme to assist the individuals in an organization in attaining new skills and knowledge, gaining increased level of competence and growing professionally.  In service education may be part of any program of staff development.
  • 4.
    DEFINITION 1. In serviceeducation is a planned education activities intended to build upon the educational and experimental basis of the professional nurse for the enhancement of practice, education, administration and research or theoretical development aimed at improving the health of the public. -The American Nurses Association
  • 5.
    CONT…… 2. The educationgiven to a nurse while in service for her professional growth is called in-service education. -N.N. Yalayasamy.
  • 6.
    AIMS  It helpsto improve professional growth and development.  It gives a chance for promotion for the staff members.  The individual nurses upgrade their knowledge and skills.  It enhances to improve the performance while rendering care to the clients.
  • 7.
    CHARACTERISTICS  It isprovided with job setting  It is planned and ongoing.  It is designed to meet their demands of changing needs like scientifically, technically, medically in respect to patient care and treatment.  Inservice education mainly focus on efficiency and quality of services.
  • 8.
    PURPOSE  Helps toimprove profesional competence.  Keep the nursing personnel abreast of the latest trends and development of new techniques.  Helps to update the knowledge and skills at all levels.  Nurses can update the knowledge regarding current research and development.  Develops interest and job satisfaction among the staff.  Encourage the employees in achieving staff development and self confidence.  Develops leadership skills, motivation and better attitudes
  • 9.
    SCOPE  Maintenance offamiliarity with new knowledge and subject matter.  Increased skill in providing service  Improved attitudes and skills  Greater skill in utilizing community resources and in working with adults.  Development and refinement of common values and goals.
  • 10.
  • 11.
    NEEDS FOR INSERVICEEDUCATION  Needs for development of manual, behavioural and communication skills essential for execution of their jobs.  Needs for development of decision making and managerial skills.  Needs for introduction to their routine job, which are expanding new, higher, complicated.  Needs for development of leadership skills  Needs for development of analytical and innovative thinking for investigating the potentialities and efficiency of their job.
  • 12.
    COMPONENTS/TYPES  Orientation  Skilltraining  Leadership and management development  Continuing education
  • 13.
    ORIENTATION Orientation means providingnew employees with basic information about the employer
  • 14.
    COMPONENTS OF ORIENTATION Centralized Orientation  Decentralized Orientation
  • 15.
    CENTRALIZED ORIENTATION 1. GeneralizedOrientation : It focus on 3 areas.     General Orientation: Physical set up of organization Philosophy Purpose and roles of employees
  • 16.
    CONT…  Hospital Orientation •Services available for staff and patients in the hospital. • Resources available • Library facilities
  • 17.
    CONT..  Orientation tothe Nursing department  Organization of nursing department.  Different categories of nursing personnel.  Special programmes and activities for nursing personnel
  • 18.
    DECENTRALIZED ORIENTATION  Itfocus on the  Orientation to nursing unit  Orientation to the nursing team
  • 19.
    2. SKILL TRAINING It provides employees with skills and attitudes required for the job and keeps them abreast of changing methods and new techniques
  • 20.
    CONT… Types of training: Basic literacy training  Technical training  Interpersonal skills training  Problem solving training  Diversity training.
  • 21.
    CONT..  Training methods: Job rotation: By assigning people to different jobs or tasks to different people on a temporary basis.  Mentoring Programmes: A new employee frequently learns his or her job under guidance of an experienced workers.
  • 22.
    3.LEADERSHIP AND MANAGEMENT DEVELOPMENT It equips a selected group of employees to shoulder growing responsibilities and new positions.  Staffs should have skills in leadership and management inorder to guide employees.  They mainly focus t odevelop  Leadership skills  Communication skills  Performance Management skills  Decision making skills
  • 23.
    4. CONTINUING EDUCATION Continuingeducation is all the learning activities that occur offer an individual has completed his basic education.
  • 24.
    AIMS OF CONTINUINGEDUCATION o Improvement of professional practice. o To motivate the staff to seek the latest knowledge o To keep the nurses with the latest development of technologies. o It develops interest, job satisfaction and confidence.
  • 25.
  • 26.
    INTRODUCTION  Adult educationis a formal and informal system of education for older and mature persons  It is carried out on a part time basis and entirly voluntary  It involves conscious effort towards developing the individual capabilities of adults by public or private agencies through informational, cultural remedial, vocational, recreational, and profesional .
  • 27.
    PURPOSE OF ADULTEDUCATION A) Individual point of view: • Remedial: It provides education to those adults who could not receive education because of certain reasons. • Development of physical health:It aims at educating the adult in the fundamental principles of health for prevention of disease. • Vocational development : By providing training in his vocation.
  • 28.
    CONT.. • Development ofsocial skills: It aims at training the adult for social living to teach them the sense of rights and duties and live in hormony with their collegues. • Self development : It aims at training creative faculties of the adult for their self development. • Recreational aim:It aim at training the adults for the best use of leisure with proper recreation.
  • 29.
    B)SOCIAL POINT OFVIEW:  Promotion of social cohesion: It means to promote unity in diversity.  Conservation and improvement of natural resources: It aims at conservation and improvement of natural resources.  Building Co-operative groups: Between individual happiness and social progress.  Inculcation of social ideology: For improvement of the life of people socially economically.
  • 30.
    NEEDS OF ADULTEDUCATION  For the individual satisfaction of needs.  For further education and to enlarge their cultural horizons.  For healthy recreation and relaxation which is provided by properly planned programme of social education.  To make them more politically aware and participate in civic activities.  To become more socially efficient and develop the spirit of cooperation  For their economic betterment and self sufficiency.
  • 31.
    ORGANIZATION OF ADULTEDUCATION 1. Village level:  Youth clubs and Mahila mandals are organized for this purpose.  In village panchayats, secretary of co-operative society if any, primary school teacher should combine thier efforts. 2. Block level:  There should be full time officers at the block level- one man and one women. 3. District level: Every district – Disrict Social education officer to supervise the work of all social education officers both mal and female.
  • 32.
    CONT.. 4. State level:Joint or deputy director at the state level to look after the administration of all aspects of adult education. 5. Central level: Ministry of education is incharge of all the programmes of adult education  So all these programmes implemented by central scheme of through state education department.
  • 33.
    MATERIALS FOR ADULTEDUCATION 1. Reading Materials:  Books and pamphlets  Daily newspapers  Periodicals: weekly, monthly 2. Audiovisual Materials: The main A.V. aids used are:  Blackboard  Bulletin board  Film  Charts, Graphs and Maps were also used.
  • 34.
    METHODS OF TEACHINGADULTS 1. Learner-dominated approach:  Trial and Error method: The lerner concentrates his efforts by repeating an activity a number of times and acquires skill.  Individual investigation method:It involves thinking or learning by insight, supplemented by use of library, use of laboratory, Survey and field trips.  Project method: It combines first two methods
  • 35.
    CONT..  2. Teacher–dominated methods:  Lecture method  Counselling  Case work- teacher goes into the history of an individuals case and teaches him the way to lead happy and satisfy life.  Demonstration  Co-operative methods: Group discussion
  • 36.
    AGENCIES OF ADULTEDUCATION 1. Classes of people like teachers, government servants, volunteers, social education workers. 2. Regular educational institutions like schools, colleges, universities, libraries, community centers. 3. Informal educational device like forums, study circles, discussion groups, listening groups, camps etc. 4. Recreational education a bodies like theatres. 5. Institutions whose primary function is not education. Eg. Religious bodies
  • 37.
    PRINCIPLES OF ADULTEDUCATION 1. Need assessment which means that based on the requirement of the students, the teaching and learning curriculum are organized. 2. Providing security in the learning environment among candidates, which means protecting from natural hazards and fire. 3. Developing good relationship with learners and the teachers. 4. Reinforcing or rewarding for better performance to motivate the learner to learn further in better way and perform well.
  • 38.
    CONT.. 5.Teaching by demonstrationtechniques or providing real or simulation environment where the learners study by real life applications rather than sticking only to theory. 6.Give respect to the students in their decision making in learning. Teaching should be a two way communication, thus making learning interactive. 7. Adult education successfully implemented by team work. 8. Develop psychomotor skill. 9. Develop accountability.
  • 39.
    CONT.. 10.To improve cognitiveand affective domain. 11.Explains the future roles that the adult learners are going to face. 12.Provide all round development.
  • 40.
    PROBLEMS OF ADULTEDUCATION 1.Non co-operation of adults 2.Problem of social education workers. 3.Problem of attendance 4.Problem of vocational training. 5.Problem of Equipment. 6.Problem of social backwardness. 7.Problem of suitable literature. 8.Problem of finance
  • 41.
    PLANNING FOR INSERVICEEDUCATION PROGRAMME
  • 42.
    STEPS IN PLANNINGPROCESS 1. Assess needs:  Need to realize the importance of early recognition of changes in nursing service, technology, public demands, patient occupancy. 2. Set goals and define specific objectives:  The primary goal of inservice education programme is imparting information to change the way of person performances, think or feels.
  • 43.
    CONT…. 3. Select Resourceperson: When selecting the individuals as resource person, the attributes should be kept in mind are:  Ability to serve as models for learners.  Knowledge about concepts of adult learning.  Expertise experience and clinical competence in the area to be covered.  Should know how to communicate knowledge.  Willing to assist in the evaluation process.
  • 44.
    CONT… 4.Resources:Assessing the availableresources for establishing the programme. 5.Budget:Establishing a workable budget appropriate for the programme. 6.Evaluating: Assessing the results at stated intervals, that is soon after the programme or within one week. 7.Reassssing: Checking the goals and updating the plan periodically.
  • 45.
    EVALUATION OF STAFFEDUCATION PROGRAMME
  • 46.
    DEFINITION OF EVALUATION Evaluationis the process of determining to what extent the educational objectives are being realized. - Ralph Tyler. Evaluation is systematic examination of educational and social programme. -Conbach et.
  • 47.
    BENEFITS OF EVALUATIONIN INSERVICE EDUCATION  Promote knowledge and skill efficiency to train and develop staff .  Identify cost effective and valuable training programmes leading to better focused learning and development.  Use and reinforce techniques learned to help improve qualities and client service within the organization.  Helps to define future development objectives.
  • 48.
    STEPS OF EVALUATION W.B. Werthis and K. devis in “ personnel management and Human resources” Suggested 5 steps of evaluation of staff development programme. 1) Evaluation criteria should be established. 2) Participant should be given a pretest. 3) After training post test should be given. 4) Transfer of the learning to the job setting performance area. 5) Follow up studies should be undertaken to see how well learning was retained.
  • 49.
    TYPES OF EVALUATION Two types 1. Formative evaluation:  Formative evaluation takes place during the training programme to monitor the learning progress.  Feedback to the trainer provides provides for modifying the form and process training if necessary.  Tests used for formative evaluation are mostly prepared by the teacher trainer.
  • 50.
    CONT… 2. Summative evaluation: It takes place at the end of the programme.  It is designed to determine the what extent which the instructional objectives have been achieved.  This evaluation confirms both the improvement in the trainees performance and the training itself.
  • 51.
    METHODS OF EVALUATION 1.Evaluation instruments or Methods:  Records are used to measure the turnovers or absenteeism.  Rating scale are used for performance , attitudes and judgement of ability.  Questionaire used to measure decision making, problem solving, attitudes.  Observation technique use to evaluate skills.  Personality tests to measure the changes in ability or knowledge.
  • 52.
    CONT… 2.Information Evaluation  Questionnairecan be used because it gives information which can be compiled and used. 3.Steering Committee  A committee is formed with 3 to 4 members of trainee participants these members interact with other participants informally about differeent aspects of the programme.  The views of participants then compiled and to be given to the programme coordinator.
  • 53.
    CONT… 4. Trainees Dairies The participants are given diaries at the beginning of the course and they are asked to write their views and opinions everyday.  The diaries are collected at the end of the total programme.
  • 54.
  • 55.
    PREPARATION OF REPORT Thereport should be prepared with the following elements:  Date and duration of Education programme.  Coordinator and resource persons.  Purpose of the topic of the education programme  The group of individuals with basic qualification and number of individuals in the group.  Planning components of inservice education.  Evaluation tools used for the evaluation of knowledge and skills .  A brief summary of all the areas to be recorded in the report and submitted to a higher authority.
  • 56.