Innovation in the CSR Context
Dr. Sherif H. Zaki Tehemar
BDS/ANBD,MSc,MBA,PhD,CLSSGB,CM,CCSRS
CSR Consultant
HowCSRcanleadtoinnovation?
HowinnovationcanimproveCSRperformance?
HowTBLisimproved?
The concept whereby businesses integrate social and
environmental concerns in their business operations and in
their interaction with their stakeholders on a voluntary
basis.
Corporate Social Responsibility
MoralObligation
Sustainability
ReputationManagement
“Itisclearthatsocietyexpectsmuchmorefromcompanies
thansimplyawell-madeproductorareliableserviceatthe
rightprice”
Stigson(2002)
The concept whereby corporations not just to look at profits
or dividends when making decisions, but also to consider the
immediate and long-term social and environmental
consequencesoftheiractivities.
Sustainable Development
CommunityDevelopment
RespectEnvironment
Product/Service
Loyalty/Productivity
Being GOOD
“Organizations can gain competitive advantage only by
managing effectively for today while simultaneously creating
innovationfortomorrow”
Tushman&Nadler(1986)
Corporate Social Responsibility
Whatpeoplewant
Whatpeopleneed
Whatpeopleexpect
Whatpeopledeservetohave
= Stakeholder Engagement
or
Innovation
Increasedemployeeengagement,
Creationofnewproductsandservices,Penetrationofnew
markets,
Enhancedgoodwillandcorporatebranding
Corporate Social Innovation
An innovative process which aims at designing a profitable
product or service which, in an innovative and user-oriented
way, can prove beneficial to the surrounding environment and
society.
CSR-driven Innovation
Chief Innovation Officer (CINO)
Workforce Power
Education
Loyalty
Productivity
SharingValue
SharingGoals
= Culture of Innovation
A structured collection and usage of ideas and experience
from most of the employees to create radical and
incremental changes in behavior, products, processes,
services and business models that are valuable to
customers,usersandthecompany
Employee-driven Innovation
Areas of Innovation
Product design
Process design
Culture design
EKOLADAN
LifeStraw ®
Nestle
Google
Google
Createastructuredandcontinuousideacollection,enrichmentand
selectionprocess.
Motivateemployeestoparticipate.
Handlethousandsofideas.
Obtainhighqualityideas.
Findtherightpeopletoevaluateideas.
Selectthebestideas.
Measuretheperformance
Profitable
Applicable
LinkedtoCoreBusiness
Sustainable
Responsible
Innovation that Counts
short
act rapidly
MYC4
Th!nk Global
Pressalit Care
Braskem
Levi Strauss
Unilever Egypt
MassageRoom
Recreationfacility
Outofuniform
SocialClub
Aweeklysocialgathering
Freesnacksandbeverages
1hourperdayforrecreation
Nospecialroomordesk
Recommendations
1. Make Environmental/Social Commitment Part of Your
CorporateCulture.
Recommendations
2.Stay ofthe withRulesandRegulations.
Recommendations
3.KeepYourPrograms,PracticesandProductsClean.
Recommendations
4. In Times of Trouble ... Don't Wait for Community Needs To
BecomeCommunityNuisances.
Recommendations
5. Make Environmental/Societal Groups Your Friends, Not
Foes.
Thank you
Dr. Sherif Zaki Tehemar
stehemar@hotmail.com

Innovation in the csr context