Possibilities
Infinite
Denise R. Jacobs
STC Summit | Columbus, OH
24 June 2015
@denisejacobs
@STC_Summit #stc15
#infinitepossible
Get the slides here:
Creativedo.se/stcsummit-ip
Here we are!
One of the best groups of folks
Best shoes!
Best compliments!
Photo by Derek Kearney
From dev & tech writer à Creativity Evangelist
à Founder + Chief Creativity Evangelist
http://TheCreativeDose.com/
1,1,2,3…
https://www.flickr.com/photos/bdunnette/143567420
It’s the new Black
http://www.flickr.com/photos/designandtechnologydepartment/4771136128/
IBM CEO Study, 2010
https://www-03.ibm.com/press/us/en/pressrelease/31670.wss
Time Magazine Creativity Poll, 2013
http://business.time.com/2013/04/26/the-time-creativity-poll/
Survey of 684 Developers
https://www.flickr.com/photos/ter-burg/8812567121
http://www.flickr.com/photos/carbonnyc/3135103537/
We have it. Then (somehow) we lose it.
This is Water.
https://www.flickr.com/photos/seotaro/2101165162
“In the beginning, there was the
word…”
– The Bible, Genesis 1:1
Truth.
http://www.wordstream.com/images/persuasive-landing-pages-words-have-power.jpg
Words have Resonance
Photo: Denise Jacobs
You are Torchbearers
https://www.flickr.com/photos/mmcnabb3/2397614214/
“Communicators change the world.”
– Nancy Duarte, STC Summit 2015 opening keynote “Resonate”
Rampant curiosity
Passion for accuracy 
Analytical
Critical thinking 
Learn quickly
Can distill complex information & data
Gifts of technical communicators
“Technical communicators touch every
product, process, and service on this
planet….”
– Kit Brown-Hoekstra, former STC President, STC Summit
2015 Opening Address
Now it’s time to value yourself
https://www.flickr.com/photos/mcgraths/3277839203
“The new scarcity: the time, energy,
and brainpower of bright, creative
people.”	
- Mary Poppendieck, “Think For Yourself”
How to move forward?
The Dark or the Light
It starts with One
http://www.flickr.com/photos/33498942@N04/6009639079/
The pattern of nature
We are part of this pattern
https://www.flickr.com/photos/124263610@N08/14201837570/
The Golden Ratio
https://www.flickr.com/photos/gdvan/14910785913
Everything comes from this divine unfolding
https://www.flickr.com/photos/rammorrison/2718543921
Constantly moving forward & reinventing
What direction should you go?
Making one solid choice is the beginning
The paradox of choice
http://www.flickr.com/photos/x1brett/2279939232/
CHOOSE
https://www.flickr.com/photos/buttersponge/4955768144
Non-Creative or Creative?
http://www.flickr.com/photos/barretthall/3036598475/ & http://www.flickr.com/photos/carbonnyc/3135103537/
Who here is creative?
http://www.flickr.com/photos/kosmotesto/3794445313/
“Creativity is all about making connections
and seeing patterns.”
Bruce Nussbaum, Creative Intelligence
Child, please.
http://www.flickr.com/photos/mahalie/276780530/
My response:
Internal fears = Inner Critic
Photo: Denise Jacobs
In Tibetan, creative = “Natural”
https://www.flickr.com/photos/norte_it/2340805781
Creativity ≠ Trying to be Creative
http://www.theprofessionalcreative.com/take-the-first-step-to-become-creative/
Trying ≠ Practicing
http://www.wallpaper4me.com/images/wallpapers/do_or_do_not_w1.jpeg
“Try not.
Do, or do not.
There is no try.”
– Yoda
“If I try to be creative, rather than just
accepting that I am creative, I fail.”
Andrew J. Epstein
Not about effort
More like breathing
http://www.flickr.com/photos/guiniveretoo/1573049301/
Like breathing, you can build
http://www.flickr.com/photos/miguel77/2728104156/
Get in tune with the process
https://www.flickr.com/photos/flavijus/566174947
What’s your creative frequency?
http://commons.wikimedia.org/wiki/File:Sine_waves_different_frequencies.svg
Listen/tune in
Filter out the background noise
Photo: Denise Jacobs
Tune into resonance
Photo: Denise Jacobs
Frequency: Occurence
https://www.flickr.com/photos/joelanman/367425390
Frequency: Practice
https://www.flickr.com/photos/wwworks/275200051/
Challenge/Homework: Ten Ideas a day
https://www.flickr.com/photos/evaekeblad/15294401442
“Deciding for creativity does not
guarantee that creativity will emerge,
but without the decision, it certainly
will not.”
– Robert Sternberg
Decide upon Creativity –
Choose it.

Then, amplify your creative
frequency.
Fixed or Growth Mindset?
Mindset, by Carol Dweck
http://mindsetonline.com
Which looks more familiar?
Fixed mindset
https://www.flickr.com/photos/bethscupham/7328405210
Perfection
Talent
Ability
Accomplishment
Comparison

Fixed Mindset focused on
“Maybe I don’t have enough talent.”
“What if I fail?”
“If I don’t try, I can protect my dignity.”
“It’s not my fault. It’s something/someone
else’s.”
(Sounds an awful lot like the Inner Critic, no?)
Perfectionist?
http://www.flickr.com/photos/diepuppenstubensammlerin/7648792510/
Growth Mindset
Learning
Willingness to fail
Curiosity
Expansion
Being self-referential
Growth Mindset focused on
Based on love of learning
How do you change from Fixed to Growth?
http://www.flickr.com/photos/f-oxymoron/5005673112/
1) Listen for your Fixed Mindset voice
http://www.flickr.com/photos/theory/3193684632/
2) Recognize that you have a choice
https://www.flickr.com/photos/cjsmithphotography/6804513809
3) Talk back to it with a growth mindset voice
“I can learn to do this with time & effort.”
“Most successful people have had failure
along the way.”
“If I don’t try, I automatically fail.”
“If I don’t take responsibility, I can’t fix it.”
4) Take growth mindset action
Growth Mindset actions
http://www.flickr.com/photos/onegiantleap/4124211492/
http://www.flickr.com/photos/seandreilinger/959867550/ &http://www.flickr.com/photos/seandreilinger/959864706/
Adopt a beginner’s mind
Release the Tyranny of the Expert
https://www.flickr.com/photos/64540855@N07/5878418781
Rediscover the familiar
https://www.flickr.com/photos/77654185@N07/8428225936
Re-learn something from a friend
https://www.flickr.com/photos/ribbitvoice/2339351666
Learn something entirely new
http://www.flickr.com/photos/13723940@N04/2648317554/
In my own life: learning Improv
Photo: Denise Jacobs
Learning from experience is key
“I don’t divide the world into the weak
and the strong, or the successes and
the failures…Idividetheworldintothe
learnersandnonlearners.”
– Benjamin Barber, Sociologist
Approach everything with 
openness and eagerness.
Increase your knowledge
and expand yourself.
Blocked or in Flow?
Creative blocks?
http://www.flickr.com/photos/99301367@N00/8497106802/
Fears
https://www.flickr.com/photos/tom_lin/3193080175/
Creative Flow
http://www.flickr.com/photos/7730492@N03/4958540694/
Is @ the Sweet Spot
Enjoy + Good at + Feeling Empowered
http://www.flickr.com/photos/h-k-d/3310336516/
= Empowered Play (aka Flow)
http://www.flickr.com/photos/anieto2k/8216666102/
Your brain on Flow
https://www.flickr.com/photos/arselectronica/13994747444
Flow banishes the inner critic
How do you reach Flow?
Get in touch with your brilliance
http://www.flickr.com/photos/jonathan_hamner/3386076488/
Clear goals
Uninterrupted, focused time
My Father built airplanes in his spare time
Photo: Deloria Jacobs
(Instill the Headphones Rule)
https://www.flickr.com/photos/thomashawk/9824922293
Helps create space for ideas
https://www.flickr.com/photos/creativedc/2939649520
Risk/Challenge
http://www.flickr.com/photos/librarianavengers/2495352933/
Balance between skill and challenge
Immediate feedback
http://www.flickr.com/photos/anieto2k/8124124586/
Find your Flow to dispel
fears and experience
continuous creative growth.
Taker or Maker?
…Has little regard for
their potential to
shape the future or
ability to take action
on issues that truly
motivate them.
A Taker…
…A maker’s work is
characterized by morality,
creativity, craftsmanship,
and purposed problem
solving. They view their
work through the lens of
service.
A Maker…
“….Makers choose their work based on
impact and happiness.”
– Jason Cavnar, "Why developers should start
choosing conscience over profit"
http://venturebeat.com/2013/02/18/developers-choosing-conscience-over-profit/
Become a passionate problem-solver
http://www.flickr.com/photos/argonne/4435608143/
Make “Bug” Lists
https://www.flickr.com/photos/acerriteno/3484407240/
Cultivate a healthy disregard for the impossible
Be clear on your “Why”
http://www.flickr.com/photos/zlz212/198759134/
Whom are you helping?
http://www.codefevermiami.com/
Infuse meaning
https://www.flickr.com/photos/stuckincustoms/5932362950
Choose bigger, more creative problems to solve
Cultivate a culture of creativity around you
http://en.wikipedia.org/wiki/Monsters,_Inc.
Like folks at Pixar
Make things that matter – 
to both you and others.
PROGRESS
http://www.flickr.com/photos/harryharris/381154280/
What do you get?
http://www.flickr.com/photos/dlaughland/3475448568/
Life is complex and so are decisions
Two tracks
CREATIVITY
 GROWTH MIND
FIND FLOW
 BE A MAKER
Guidelines; stars to navigate by
http://www.flickr.com/photos/anieto2k/9255191990/
“Clarity brings about purpose,
purpose brings about action,
action brings about change.”
Joel Yeo
CREATE
 LEARN
FLOW
 CONTRIBUTE
Mobilize a dormant creative confidence
http://www.flickr.com/photos/badastronomy/4179773749/
Realize that we are Master Creators
While we can’t predict the future
http://fusible.com/wp-content/uploads/2010/12/crystal-ball.jpg
Because of the unknown
http://hub.salford.ac.uk/energymonitoring/wp-content/uploads/sites/7/2012/01/known-knowns1.jpg
“We are the creators of the future.”
Umair Haque, “How to Have a Year That Matters”
And if predicting the future is a comfort
Making them should be easier
http://www.cdmdirect.com/wp-content/uploads/2010/03/Choices.jpg
Critical
Not creative 
Fixed mindset 
Blocked
Taking what you can get
All too familiar with this
Love is the compass
Creativity is your True North
CREATIVITY
 GROWTH MIND
FIND FLOW
 BE A MAKER
All of space-time started with a singularity
Just as the Universe is expanding, so are we
We are constantly reinventing ourselves
Now you have more tools to help
Remember: Words have POWER
THIS.
Photo: Denise Jacobs
Move beyond
Photo: Denise Jacobs
“Technical communicators build a
better world. ”
– Kit Brown-Hoekstra, former STC President, STC Summit
2015 Opening Address
“The Fierce Urgency of Now”
The choice is clear
https://www.flickr.com/photos/matias3000/253871344/
Claim your power. Choose
http://www.flickr.com/photos/designandtechnologydepartment/4771136128/
Get the slides, y’all!
Creativedo.se/stcsummit-ip
My upcoming book!
Banish Your Inner
Critic
DeniseJacobs.com/InnerCritic
26 Effective Techniques for
Unleashing Productive
Creativity
Please take the Creative Blocks Survey
Creativedo.se/creative-blocks-survey
THE CREATIVE DOSE
A Creativity + Innovation Collective
Work Better. Create More. Create Betterness.
Creative Thinking & Problem-solving
Applying an Innovation Mindset
Creative Collaboration
Team Communication & Cohesion
TheCreativeDose.com
@thecreativedose
“Untitled” by Americo Morales
Photos: Deloria Jacobs
My posse’s in Columbus!
Photos: Deloria Jacobs
My posse’s in Columbus!
DeniseJacobs.com
 Sign up on my mailing list here!
denise@denisejacobs.com
twitter.com/denisejacobs
facebook.com/denisejacobsdotcom
slideshare.net/denisejacobs
Connect with me!
Photo used with permission: http://www.flickr.com/photos/aarronwalter/4629078087/
And finally…
http://www.flickr.com/photos/27620885@N02/2609974180/

Infinite Possibilities - STC Summit 2015