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Digital Landscape

Thursday, 13 December 2012
Agenda

•   Online Advertising in India
•   Indian Digital Consumer
•   Online Advertising Media Mix
•   Latest trends in 2012




                   Manish Shivani - Confidential   2
Online Advertising In India




        Manish Shivani - Confidential   3
India – A Country Going Digital

                                     Urban Internet Users (In Million)
                   120                                                                    114

                                                                       98
                   100
                                            87
                                                                                                 82
                   80    72                                                  73
                                                  63                                                   65
                   60                                                                55
                               50
                                                        46
                   40                36


                   20

                    0
                              2008               2009                       2010                2011

                                             PC Literate     Claimed        Active




                                            Manish Shivani - Confidential                                   4
Source - Avendus
Penetration set to explode, Attracting
                              Global Players

                     450                                                                       35.0%
                                                                                       29.5%
                     375                                                                       30.0%

                                                                               21.7%           25.0%
                     300
                                                                                               20.0%
                     225                                              15.3%
                                                                                        376    15.0%
                     150                                     9.8%
                                                                                273            10.0%
                                                    6.6%
                                  3.9%   5.0%                           190
                      75   3.1%                               120                              5.0%
                            36     46     55         65
                       0                                                                       0.0%
                           2008   2009   2010      2011      2012     2013     2014    2015
                                                              (E)      (E)      (E)     (E)
                                         Active Users            Penetration (%)




                                               Manish Shivani - Confidential                           5
Source - Avendus
E-Commerce

Local Shops are Open!                                    Global Shops are lined up!




                         Manish Shivani - Confidential                                6
Mobile Broadbanda fuel the growth
                                    will

                     350                   Broadband Users (In Million)
                     300                                                                        288

                     250
                                                                                       196
                     200

                     150                                                      120
                     100
                                                                        51
                      50                                                             32       39
                                                        15 13      20        26
                           4 0.1   6 0.1     11 2
                       0
                           2008    2009      2010       2011      2012 (E) 2013 (E) 2014 (E) 2015 (E)
                                           PC Broadband         Mobile Broadband




                                             Manish Shivani - Confidential                              7
Source - Avendus
Time Spent is all set to surge!


                          Average Time Spent Online Per Person Per Day
                                             (Hrs.)
      0.8                                                                                                0   1          2      3          4
                                                                                       0.7
      0.7                                                                   0.67
                                                                0.64                            Japan                              2.87
                                                     0.61
                                            0.58
      0.6                            0.55
                              0.53
                   0.49                                                                         China                          2.74
      0.5

      0.4                                                                                          US                       2.27

      0.3
                                                                                                Brazil           1.07
      0.2

      0.1                                                                                       India        0.61

        0
               2008           2009   2010   2011   2012 (E)    2013 (E)   2014 (E)   2015 (E)




                                                   Manish Shivani - Confidential                                                     8
Source - Avendus
Indian Digital Advertising Market

                                                Spends (In Crs.) INR
                              5000
                                                                                             4391
                              4000                                              3535
                                                                2851
                              3000
                                                2277
                              2000    1623

                              1000

                                 0
                                     Mar '10   Mar '11        Mar '12       Dec '12 (E)   Mar '13 (E)
                                                         Spends (In Crs.)




                                                Manish Shivani - Confidential                           9
Source – IAMAI, April 2012
Online Classified is hot favorite of
                                        Advertisers
                                  Base – FY 2012 Online Spends – INR 2851 Crs.

                                                      20%                      Search
                                                                               Portals / Vortals
                                                                               Social
                                                                               Email
                                                              13%
                                 53%                                           Video
                                                                               Mobile

                                                                 3%            Online Classifieds


                                                         2% 5%
                                                   4%




                                               Manish Shivani - Confidential                        10
Source – IAMAI, April 2012
Online classified has earned maximum
    investments from advertisers
                                        Spends (In Crs.)

  1600

  1400

  1200

  1000

  800

  600

  400




                                                                                       105
  200




                                                                                90
                                                                  1117


                                                                         1496
           367


                   499


                          574




                                 418


                                         571


                                                 676




    0                                                     838
          Mar     Mar     Mar    Mar    Mar      Mar     Mar      Mar    Mar    Mar   Mar
          '10     '11     '12    '10    '11      '12     '10      '11    '12    '11   '12

                 Search                Display          Online Classifieds       Mobile


         % Denote Y-O-Y Growth
                                  Manish Shivani - Confidential                              11
Indian Online Consumer




      Manish Shivani - Confidential   12
Evolution of Indian Online Consumer




Source – Nielsen/Netratings   Manish Shivani - Confidential   13
A Day in Life of Online Consumer




                              Manish Shivani - Confidential   14
Source - Avendus
Online Advertising Media Mix




         Manish Shivani - Confidential   15
Display


         A                                                        B
     Technology                                                  Size




•Image (GIF / JPEG)                                      •Banners & Leader
•Simple Flash                                            boards
•Rich Media with video                                   •Buttons
•Rich Media Without                                      •Rectangles
Video                                                    •Skyscrapers




                         Manish Shivani - Confidential                       16
Display




Manish Shivani - Confidential   17
Spend As per Technology Format
                                                    FY 2012 – Base 676 Cr.
                                                      3%
                                              10%
                                                                         24%

                                                                                    Image (Gif/Jpeg)
                                                                                    Simple Flash
                                        24%                                         Rich Media (W/V)
                                                                                    Rich Media (Wo/V)
                                                                                    Text



                                                                   39%




                                                    Manish Shivani - Confidential                       18
Source – IMRB Int, IAMAI – April 2012
Top Performing Sectors on Display

                    FY 2011 – Base 499 Cr.                                                      FY 2012 – Base 574 Cr.
                                   0%    5%       10% 15% 20% 25%                                        0%    5%       10% 15% 20% 25%

                          BFSI                                  20%                              BFSI                               20%
                        Travel                                      23%                         Travel                                23%
        Online Publishers                               13%                     Online Publishers                             13%
                              IT                    10%                                             IT                   10%
                     Telecom                       9%                                         Telecom                    9%
                       Others                5%                                                Others              5%
                         Auto                 6%                                                 Auto               6%
                   Education                 4%                                          Education                 4%
                        FMCG                 4%                                                FMCG                4%
     Consumer Durables                   3%                                  Consumer Durables                 3%
                Print Media             1%                                             Print Media            1%
         Electronic Media               2%                                       Electronic Media             2%



                                                              Manish Shivani - Confidential                                           19
Source – IMRB Int, IAMAI – April 2012
Search




Manish Shivani - Confidential   20
What does a search engine do?

        • A User Perspective
                – Ask a question, get an answer!


        • A Search Engine perspective
                – Find all the answers
                – Give you the best ones… RANKED
                – Measure the human interaction with its
                  algorithmic logic.

                                            Manish Shivani - Confidential   21
Source - Dominique Hind, Digital Download
SEO vs SEM

        • Common Myth – Are they Twins?
                – No, They are not

                                            •Optimizing through relevance to query & Previous engagements
                         SEO                • Done by using targeted keyword phrases




                                            •Done by using paid tools like Adwords & PPC Advertising
                        SEM                 • Great opportunity to gain traffic




                                              Manish Shivani - Confidential                            22
Source - Dominique Hind, Digital Download
SEO vs SEM




      SEO                                                                   SEM




                                            Manish Shivani - Confidential     23
Source - Dominique Hind, Digital Download
Ad Spends

                                                        10%




                                                                         SEO
                                                                         SEM




                                        90%




                                         Manish Shivani - Confidential         24
Source – IMRB Int, IAMAI – April 2012
Mobile ADs




Manish Shivani - Confidential   25
Mobile Advertising Mix

                                                     SMS

                                                   Bluetooth

                                                    Voice

                                                    M-VAS

Mobile Marketing                             Mobile Internet
      Mix
                                                   Software

                                          Social Networking

                                                    USSD

                                              M-Commerce
                   Manish Shivani - Confidential               26
Engagement opportunities in Mobile

                                                                                Customer
                         Browsing –                                 App’ns –                     Other
Call – 20%   SMS – 10%                      IVR – 5%                             Service
                            5%                                        10%                     Inventories
                                                                               Actions – 7%




              SMS2.0                                            In Game
                                                               Placement                       Recharge
                                            Contests                                            Cards
             A2P SMS
             Tagging                                                             Billing/
 Ad RBT                    WAP                                   Branded
                                                                Apps/ODP        Charging
                          Portals                                                Alerts
              P2P SMS
              Tagging
                                             Brand                                            Postpaid
                                             Zones                                            Bill/Insert
                                                                Mobile TV
             Push SMS
                                    Manish Shivani - Confidential                                  27
Roles
                   Recharge Cards
                                                           Ads on Post
        High


                                                            Paid Bills        Games
                                 Ad Tags on
                               Subscription SMS
                 Push SMS
                                                   WAP Portals           Bluetooth
                                                  MNO & Others
        Medium




REACH                                                                      SMS 2.0
                 Ads on IVR Portal

                            Ad RBT

                     Life Tools          Missed Call Alerts
        Low




                                 Device                                  Affnet
                              Customization
                      Low                       Medium                      High

                                     Manish Shivani - Confidential                    28
                               TARGETING & INTERACTIVITY
Spend by Sub-Medium


                                                    5%
                                               5%




                                        20%                                              WAP / Browser
                                                                                         In - App
                                                                                         SMS
                                                                                         Others

                                                                               70%




                                                         Manish Shivani - Confidential                   29
Source – IMRB Int, IAMAI – April 2012
Social Media




 Manish Shivani - Confidential   30
Few Facts…

• 42 Million Social Media Users
• Indian web user spend 3.7 Hrs. per month on
  SNS
• 96% of Indian IT firms forbid Social Media use
  at work
• 28 Million FB Users from India (More than
  total population of Australia)


                   Manish Shivani - Confidential   31
Types of Social Marketing

                                                                         Photo
                                                                        Sharing
                                                       Video                              Bloggin
                                                      Sharing                                g



                                                                                                     Micro
                                            Podcast
                                                                                                    Bloggin
                                               s
                                                                                                       g

                                                                       Key Social
                                                                       Platforms

                                            Messag
                                              e                                                      RSS
                                            Boards



                                                       Chat
                                                                                          Widgets
                                                      Rooms
                                                                          SNS
                                                          Manish Shivani - Confidential                       32
Source - Dominique Hind, Digital Download
Profiles of Companies Involved in Social
                               Media




                                            Manish Shivani - Confidential   33
Source - Dominique Hind, Digital Download
Profiles Elaborated
           The
         Confused                                 Its interesting, but why I am here?

            The
           Hopeful                              Don’t know, but this must be effective

              The                           Eagerness to know and being involved, regardless of
       Experimenter                                              impact

           The
        Participant
                                       Digital congregation point of like minded consumers

            The
         Insightful                               Make sense, Fish where the fish are.

                                                      Manish Shivani - Confidential               34
Source - Dominique Hind, Digital Download
Latest Trends in 2012




     Manish Shivani - Confidential   35
Trends




              Mobile Wallet     Online VDO                 Mobile Marketing   Scalability of Apps
              Airtel Money    In Living Room                Social & Local



                                      Manish Shivani - Confidential                          36
Source - Millward Brown
Thank You!




Manish Shivani - Confidential   37

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Indian Digital Landscape

  • 2. Agenda • Online Advertising in India • Indian Digital Consumer • Online Advertising Media Mix • Latest trends in 2012 Manish Shivani - Confidential 2
  • 3. Online Advertising In India Manish Shivani - Confidential 3
  • 4. India – A Country Going Digital Urban Internet Users (In Million) 120 114 98 100 87 82 80 72 73 63 65 60 55 50 46 40 36 20 0 2008 2009 2010 2011 PC Literate Claimed Active Manish Shivani - Confidential 4 Source - Avendus
  • 5. Penetration set to explode, Attracting Global Players 450 35.0% 29.5% 375 30.0% 21.7% 25.0% 300 20.0% 225 15.3% 376 15.0% 150 9.8% 273 10.0% 6.6% 3.9% 5.0% 190 75 3.1% 120 5.0% 36 46 55 65 0 0.0% 2008 2009 2010 2011 2012 2013 2014 2015 (E) (E) (E) (E) Active Users Penetration (%) Manish Shivani - Confidential 5 Source - Avendus
  • 6. E-Commerce Local Shops are Open! Global Shops are lined up! Manish Shivani - Confidential 6
  • 7. Mobile Broadbanda fuel the growth will 350 Broadband Users (In Million) 300 288 250 196 200 150 120 100 51 50 32 39 15 13 20 26 4 0.1 6 0.1 11 2 0 2008 2009 2010 2011 2012 (E) 2013 (E) 2014 (E) 2015 (E) PC Broadband Mobile Broadband Manish Shivani - Confidential 7 Source - Avendus
  • 8. Time Spent is all set to surge! Average Time Spent Online Per Person Per Day (Hrs.) 0.8 0 1 2 3 4 0.7 0.7 0.67 0.64 Japan 2.87 0.61 0.58 0.6 0.55 0.53 0.49 China 2.74 0.5 0.4 US 2.27 0.3 Brazil 1.07 0.2 0.1 India 0.61 0 2008 2009 2010 2011 2012 (E) 2013 (E) 2014 (E) 2015 (E) Manish Shivani - Confidential 8 Source - Avendus
  • 9. Indian Digital Advertising Market Spends (In Crs.) INR 5000 4391 4000 3535 2851 3000 2277 2000 1623 1000 0 Mar '10 Mar '11 Mar '12 Dec '12 (E) Mar '13 (E) Spends (In Crs.) Manish Shivani - Confidential 9 Source – IAMAI, April 2012
  • 10. Online Classified is hot favorite of Advertisers Base – FY 2012 Online Spends – INR 2851 Crs. 20% Search Portals / Vortals Social Email 13% 53% Video Mobile 3% Online Classifieds 2% 5% 4% Manish Shivani - Confidential 10 Source – IAMAI, April 2012
  • 11. Online classified has earned maximum investments from advertisers Spends (In Crs.) 1600 1400 1200 1000 800 600 400 105 200 90 1117 1496 367 499 574 418 571 676 0 838 Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar '10 '11 '12 '10 '11 '12 '10 '11 '12 '11 '12 Search Display Online Classifieds Mobile % Denote Y-O-Y Growth Manish Shivani - Confidential 11
  • 12. Indian Online Consumer Manish Shivani - Confidential 12
  • 13. Evolution of Indian Online Consumer Source – Nielsen/Netratings Manish Shivani - Confidential 13
  • 14. A Day in Life of Online Consumer Manish Shivani - Confidential 14 Source - Avendus
  • 15. Online Advertising Media Mix Manish Shivani - Confidential 15
  • 16. Display A B Technology Size •Image (GIF / JPEG) •Banners & Leader •Simple Flash boards •Rich Media with video •Buttons •Rich Media Without •Rectangles Video •Skyscrapers Manish Shivani - Confidential 16
  • 17. Display Manish Shivani - Confidential 17
  • 18. Spend As per Technology Format FY 2012 – Base 676 Cr. 3% 10% 24% Image (Gif/Jpeg) Simple Flash 24% Rich Media (W/V) Rich Media (Wo/V) Text 39% Manish Shivani - Confidential 18 Source – IMRB Int, IAMAI – April 2012
  • 19. Top Performing Sectors on Display FY 2011 – Base 499 Cr. FY 2012 – Base 574 Cr. 0% 5% 10% 15% 20% 25% 0% 5% 10% 15% 20% 25% BFSI 20% BFSI 20% Travel 23% Travel 23% Online Publishers 13% Online Publishers 13% IT 10% IT 10% Telecom 9% Telecom 9% Others 5% Others 5% Auto 6% Auto 6% Education 4% Education 4% FMCG 4% FMCG 4% Consumer Durables 3% Consumer Durables 3% Print Media 1% Print Media 1% Electronic Media 2% Electronic Media 2% Manish Shivani - Confidential 19 Source – IMRB Int, IAMAI – April 2012
  • 20. Search Manish Shivani - Confidential 20
  • 21. What does a search engine do? • A User Perspective – Ask a question, get an answer! • A Search Engine perspective – Find all the answers – Give you the best ones… RANKED – Measure the human interaction with its algorithmic logic. Manish Shivani - Confidential 21 Source - Dominique Hind, Digital Download
  • 22. SEO vs SEM • Common Myth – Are they Twins? – No, They are not •Optimizing through relevance to query & Previous engagements SEO • Done by using targeted keyword phrases •Done by using paid tools like Adwords & PPC Advertising SEM • Great opportunity to gain traffic Manish Shivani - Confidential 22 Source - Dominique Hind, Digital Download
  • 23. SEO vs SEM SEO SEM Manish Shivani - Confidential 23 Source - Dominique Hind, Digital Download
  • 24. Ad Spends 10% SEO SEM 90% Manish Shivani - Confidential 24 Source – IMRB Int, IAMAI – April 2012
  • 25. Mobile ADs Manish Shivani - Confidential 25
  • 26. Mobile Advertising Mix SMS Bluetooth Voice M-VAS Mobile Marketing Mobile Internet Mix Software Social Networking USSD M-Commerce Manish Shivani - Confidential 26
  • 27. Engagement opportunities in Mobile Customer Browsing – App’ns – Other Call – 20% SMS – 10% IVR – 5% Service 5% 10% Inventories Actions – 7% SMS2.0 In Game Placement Recharge Contests Cards A2P SMS Tagging Billing/ Ad RBT WAP Branded Apps/ODP Charging Portals Alerts P2P SMS Tagging Brand Postpaid Zones Bill/Insert Mobile TV Push SMS Manish Shivani - Confidential 27
  • 28. Roles Recharge Cards Ads on Post High Paid Bills Games Ad Tags on Subscription SMS Push SMS WAP Portals Bluetooth MNO & Others Medium REACH SMS 2.0 Ads on IVR Portal Ad RBT Life Tools Missed Call Alerts Low Device Affnet Customization Low Medium High Manish Shivani - Confidential 28 TARGETING & INTERACTIVITY
  • 29. Spend by Sub-Medium 5% 5% 20% WAP / Browser In - App SMS Others 70% Manish Shivani - Confidential 29 Source – IMRB Int, IAMAI – April 2012
  • 30. Social Media Manish Shivani - Confidential 30
  • 31. Few Facts… • 42 Million Social Media Users • Indian web user spend 3.7 Hrs. per month on SNS • 96% of Indian IT firms forbid Social Media use at work • 28 Million FB Users from India (More than total population of Australia) Manish Shivani - Confidential 31
  • 32. Types of Social Marketing Photo Sharing Video Bloggin Sharing g Micro Podcast Bloggin s g Key Social Platforms Messag e RSS Boards Chat Widgets Rooms SNS Manish Shivani - Confidential 32 Source - Dominique Hind, Digital Download
  • 33. Profiles of Companies Involved in Social Media Manish Shivani - Confidential 33 Source - Dominique Hind, Digital Download
  • 34. Profiles Elaborated The Confused Its interesting, but why I am here? The Hopeful Don’t know, but this must be effective The Eagerness to know and being involved, regardless of Experimenter impact The Participant Digital congregation point of like minded consumers The Insightful Make sense, Fish where the fish are. Manish Shivani - Confidential 34 Source - Dominique Hind, Digital Download
  • 35. Latest Trends in 2012 Manish Shivani - Confidential 35
  • 36. Trends Mobile Wallet Online VDO Mobile Marketing Scalability of Apps Airtel Money In Living Room Social & Local Manish Shivani - Confidential 36 Source - Millward Brown
  • 37. Thank You! Manish Shivani - Confidential 37