Increasing Business Impact - Focusing on value delivery

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This document discusses shifting from an IT to a product mindset. It emphasizes focusing on customers and delivering value over cost and schedule. This involves adopting a profit center mentality and continuously improving products. DevOps is presented as a culture of collaboration, not a role or department. It involves developers understanding infrastructure and operations understanding code. Validated learning is discussed as focusing on minimum viable products, testing and learning through experiments and A/B testing to reduce waste and improve conversions. The goal is a team that loves finding better ways to delight customers and increase market share through cultural evolution.

Technology

Increasing
Business Impact
Focusing on value delivery

Getting in touch
@alaverdyan
narek@alaverdyan.com
agile.am/nverdian

Business Impact
Delivering Value and delighting customers
Increasing MARKET SHARE

From IT to Product “Mindset”
• Focusing on “THE BUSINESS”
• Order-taking technology team
• Cost-center mentality:
constantly reducing costs
• Success = cost, schedule, scope
• Focusing on Customers
• Responsible engineering team
• Profit Center Mentality:
Reinvest profit in Product
• Success = Delighted customers
credit:
Marty
Cagan
(www.svpg.com)

From IT to Product “Mindset”
What is IT?

From IT to Product “Mindset”
Cross-functional
Cross-discipline
Product
development

DevOps is NOT
a new role
a new profession
a new department

DevOps IS
Here’s the secret. I’ll tell you EXACTLY what devops means.
• Devops means giving a shit about your job enough to not pass the buck.
• Devops means giving a shit about your job enough to want to learn all the parts and not
just your little world.
Developers need to understand infrastructure. Operations people need to understand code.
People need to fucking work with each other and not just occupy space next to each other.
credit:
John
E.
Vinicent (http://blog.lusis.org/)
a culture

Continuous Improvement: Tools
Delivering fast requires
new methods… and new tools!

Continuous Improvement: People
-‐ Everett
Rogers
• No Perfect tool
• No Tool that we keep forever!

DEV
OPSIT PRODUCT
MINDSET
KAIZEN
Themes
VALIDATED
LEARNING

Validated Learning
• Focusing on Minimum Viable Product
• Strip down all Extras
• Making it compelling
TEST & LEARN

Split testing creates complexity
• 21 active a/b/.. Tests
• Different experiences
16,777,216

Reducing biggest waste
• 66% of what we deliver adds no incremental value
Bare MVP
Stripped down MVP
Compelling MVP
Fake MVP ?

From teams to streams
Experimentation
/ innovation teams
$$ $ $$$
- $ $
$$ $ $$$
- $ $
Core engineering teams
SplitTests, MVP-s,
Time to market, failing
fast, disruption
Stability, Quality,
architectural vision,
consistency, big tickets

KAIZEN VALIDATED
LEARNING
DEV
OPSIT PRODUCT
MINDSET
Themes

Where could this all take you … ?
• Shift of focus: “Can this be done” - > “Should this be done”
• Seeing better converting customers improves confidence
• Improved confidence creates an environment of definitive action
• Experimentation discourages vagueness and keeps everyone on point
A team that loves finding better ways to delight
customers - > Increasing market share

Get better, in delivering more value…
e-Commerce in 2016 and beyond

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Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management. The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM). Speakers: Bob Boule Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle. Gopinath Rebala Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.

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GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...

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Increasing Business Impact - Focusing on value delivery

1. Increasing Business Impact Focusing on value delivery

2. Getting in touch @alaverdyan narek@alaverdyan.com agile.am/nverdian

3. Business Impact Delivering Value and delighting customers Increasing MARKET SHARE

4. Themes IT PRODUCT MINDSET

5. From IT to Product “Mindset” • Focusing on “THE BUSINESS” • Order-taking technology team • Cost-center mentality: constantly reducing costs • Success = cost, schedule, scope • Focusing on Customers • Responsible engineering team • Profit Center Mentality: Reinvest profit in Product • Success = Delighted customers credit: Marty Cagan (www.svpg.com)

6. From IT to Product “Mindset” What is IT?

7. From IT to Product “Mindset” Cross-functional Cross-discipline Product development

8. IT PRODUCT MINDSET Themes DEV OPS

9. DevOps is NOT a new role a new profession a new department

10. DevOps IS Here’s the secret. I’ll tell you EXACTLY what devops means. • Devops means giving a shit about your job enough to not pass the buck. • Devops means giving a shit about your job enough to want to learn all the parts and not just your little world. Developers need to understand infrastructure. Operations people need to understand code. People need to fucking work with each other and not just occupy space next to each other. credit: John E. Vinicent (http://blog.lusis.org/) a culture

11. DEV OPSIT PRODUCT MINDSET Themes KAIZEN

12. Continuous Improvement

13. Continuous Improvement: Tools Delivering fast requires new methods… and new tools!

14. Continuous Improvement: People -‐ Everett Rogers • No Perfect tool • No Tool that we keep forever!

15. DEV OPSIT PRODUCT MINDSET KAIZEN Themes VALIDATED LEARNING

16. Validated Learning • Focusing on Minimum Viable Product • Strip down all Extras • Making it compelling TEST & LEARN

17. Split testing A/B test

18. Split testing creates complexity • 21 active a/b/.. Tests • Different experiences 16,777,216

19. Reducing biggest waste • 66% of what we deliver adds no incremental value Bare MVP Stripped down MVP Compelling MVP Fake MVP ?

20. From teams to streams Experimentation / innovation teams $$ $ $$$ - $ $ $$ $ $$$ - $ $ Core engineering teams SplitTests, MVP-s, Time to market, failing fast, disruption Stability, Quality, architectural vision, consistency, big tickets

21. KAIZEN VALIDATED LEARNING DEV OPSIT PRODUCT MINDSET Themes

22. Where could this all take you … ? • Shift of focus: “Can this be done” - > “Should this be done” • Seeing better converting customers improves confidence • Improved confidence creates an environment of definitive action • Experimentation discourages vagueness and keeps everyone on point A team that loves finding better ways to delight customers - > Increasing market share

23. Cultural Evolution

24. Get better, in delivering more value… e-Commerce in 2016 and beyond

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