This document contains a resume for Sarvarealam Kalimuddin Salmani seeking a position as a system administrator. The summary includes: - Over 6 years of experience in IT support roles including system administration, desktop support, and network administration. Previous employers include Realinfotechnologies Pvt Ltd, CMS Info System Pvt Ltd, and Wipro InfoTech. - Education includes a B.Com degree from Thakur College in Mumbai and certifications in hardware and networking. - Technical skills include Windows server administration, Active Directory, desktop support, network administration, and troubleshooting. - Seeks a challenging role to utilize experience and commitment for organizational progress.

1. Sarvarealam Kalimuddin Salmani
alam.salmani@yahoo.in
Cell No. +917715871213
Objective:
To be a professional of high quality and use my services, commitment and experience for
progress of organization.
Education:
 2006-2007 T.Y B.com from Thakur College, Mumbai University securing 47.85%.
 2003-2004 HSC from Thakur College, Mumbai, Mumbai University securing 48.33%.
 2001-2002 SSC from Rajendra Secondary High School, Mumbai University securing
55.33%.
Professional Certifications and Training:
Diploma in Hardware & Networking, 2009
Jetking Infotrain Ltd. Borivali Branch, Mumbai; Passed with 69%
Strengths:
 Excellent verbal and written Communication skills.
 Sharp Analytical Skills
 Task oriented and result oriented.
 Team player
 Positive attitude and Growth oriented
 Focused and committed at work
Technical Skills:
 Operating Systems: Windows 2008 Server, Microsoft Windows 2012 Server, Windows XP,
Windows 7, Windows 8,
 Mailing Software: Outlook Express, Microsoft Office Outlook 2003, 07, 10 & 13.
 Hardware: IBM Laptop, Compaq laptop, Dell Laptop, Acer laptop, Branded Desktops,
Assembled Desktop, Crimping of RJ45.
 Networking: LAN/WAN, Ethernet, routers, switches and hubs.
Professional Work Experience:
Current Employer : Realinfotechnologies Pvt Ltd.
Site : Unotech Software Pvt Ltd.
Designation : System Admin
Time Period : 11th
November 2013 to Till Date
Job Profile:
Windows Server Experience
 Administrating Windows server 2008 & 2012.

2.  Installation & troubleshooting of Active Directory Server.
 Installation & troubleshooting DNS, DHCP server on DC.
 Generating Report through AD Manger.
 Setting Permission to Folders
 Monitoring & Applying periodic change in Group Policies for Computers and Users
 Server Data Backup.
 Creating, Disabling, Managing & Deleting User’s ID
 Creating, Deleting, resetting password Mailbox for Users from Gmail (email hosting)
 Configuring mailbox quota for user on Gmail apps.
 Building Group Policies for systems and users
 Setting Security permissions for Users
 Responsible for the configuration of the client machine into domain network.
Desktop Support Experience
 Installation & Troubleshooting Windows Client OS, XP, 07 & 08.
 New Desktop installations according to company's desktop hardening policy.
 Installation, Repair of Operating Systems, User profile backup
 Installation of Windows Security Patches
 Installing Windows Service Pack Patches
 Remote Application Installation & Configuration
 Configuring and Managing Network & USB Printers.
 Configuring & Troubleshooting Microsoft Office 2003, 2007, 2010 & 2013.
 Configuring & Troubleshooting Outlook 2003, 2007, 2010 & 2013.
 Deftly looking after the Client machine hardware and software problem solving, Client
machine software and regularly updating the antivirus, cleaning and removing virus
 Establishing healthy business relations and developing excellent rapport to retain
customers and provide technical guidance to Colleagues & Customers.
 Installing, configuring and utilizing remote support applications such as Team viewer
and Ammi Admin etc. to support users remotely if required.
 Handling Vendors Follow-up for Services & Troubleshooting
 Handling Vendor and Asset Management.
Network Support Experience
 Installation & Configuration of Wireless router i.e. Dlink & Asus Etc
 Troubleshooting network related issues.
 Monitoring Broadband and lease line i.e. initial troubleshooting incase of link is down
and then if required log a call with respective service provider.
 Primary level of troubleshooting if office internet is down, call logging to respective
service provider.
 Having worked in dynamic and static IP environment.
 Managing Managed & Unmanaged switches on daily basis i.e. Dlink, Cisco, 16, 24 &
48 port.
 Handling PRI line related issues at site i.e. Airtel & TATA
 Hand on Experience on monitoring Firewall at site & providing first level support to
users request like, Service port opening, assigning static ip with system Mac binding,

3. assigning users id into restricted internet policy and Open access. Monitoring internet
traffic, block and unblock of URL Etc.....
Previous Employer : CMS Info System Pvt Ltd.
Site : RBS
Designation : Sr FMS Engineer
Time Period : 10th
July 2012 to 13th
July 2013
Job Profile
 Administering the installation, up gradation, configuring, scheduling, testing &
troubleshooting the Desktops.
 Installation & Troubleshooting Windows Client OS, XP, 07 & 08.
 Managing Users, Computers in Active Directory. Like User account unlock and
password reset.
 Configuring & Troubleshooting Microsoft Office 2003 & 2007
 Configuring & Troubleshooting Outlook 2003 & 2007
 Managing Media Tracker, E- Toc and daily media movement job sheet.
 Knowledge of Tape drive and Media Library.
 Scheduling backup in Symantec backup exec 12.5 application and restore.
 Addressing helpdesk queries resolving problems pertaining to Software, FTP & other IT
related issues throughout the network with desktop terminals.
 Resolving end user request like Outlook problem, Blackberry mail configuration and
troubleshooting, Bank applications (Finacle, Score, SMS client etc) troubleshooting,
Top management support.
 Resolving Problems related to Microsoft products, software installation, and internet,
Firewall, Network, related to Operating System, software Problem, antivirus problem.
 Updating the system with the improved & latest technological tools to influence &
increase the overall productivity and efficiency.
 Able to work in a 24*7 SLA driven environment.
 Raising SR, Coordination and following up with vendors.
 Windows patches installation & updates.
 Following up Change management procedure as per ITIL.
 Interacting with Internal client for Hardware calls and providing resolution in SLA.
 Responsible for Maintenance of Local Inventory like a System Engineer and IT Assets
and reporting it to supervisor on monthly basis.
 Responsible for installing and updating all antivirus installation on the systems of the
location on regular basis.
 Accessing IT requirements/ rectifications of any fault in IT Infrastructure of the branch
and taking approvals for procurement and repairs.
 Handling all Technical Escalations with internal and external client.
Previous Employer : Wipro InfoTech
Site : Kotak Mahindra Bank – Goregaon Infinity IT Park

4. Designation : Desktop Support Engineer
Time Period : 09th
Aug 2009 to 09th
July 2012
Job Profile
 Hardware Troubleshooting
 New Desktop installations according to company's policy
 Installation, Repair of Operating Systems
 Installation of Windows XP & 07.
 Installation of Antivirus(McAfee) & Windows Security Patches
 Installing Windows Service Pack Patches
 Remote Application Installation & Configuration
 User profile backup
 Configuring and Managing Network Printers
 Configuring & Troubleshooting Microsoft Office 2003, 2007 & 2010.
 Configuring & Troubleshooting Outlook 2003, 2007 & 2010.
 Ehelpline call login application
 Trouble shooting basic network & cabling problems.
 Handling Vendors Follow-up for Services & Troubleshooting
Hobbies:
 Playing Cricket
 Watching Movies
Total Work Experience:
6 years
Languages Known:
English, Marathi, Hindi, Urdu
Time Require joining:
20 days
Personal Profile:
Father’s Name : Kalimuddin Salmani
Mother’s Name : Sayrabano Salmani
Present Address : B-206, Dynasty building, Parshwa nagar, near old petrol pump, Mira-
Bhayandar Road, Mira Road (E) Thane – 401107.
Date of Birth : 02nd
Jan 1984
Gender : Male
Marital Status : Married
Nationality : Indian
Declaration
I hereby declare that the above written particulars are true to the best of my knowledge and
belief.