The document discusses improving HRIS/HRMS systems. It notes that up to 90% of organizations are unhappy with their HR systems and identifies four key areas that often contribute to problems: 1) how the system was set up, 2) how well processes were integrated with technology, 3) the type of training provided, and 4) how well best practices were applied to processes. It recommends focusing improvements on quick win processes and notes that costs to improve are low relative to total system costs, with return on investment usually within one year.