Re-engineering involves analyzing an entire organization to streamline or remove unnecessary processes to improve efficiency and customer satisfaction. Arthur Yeung provided a six-step model for HR reengineering that includes critically analyzing current conditions, creating models of current and desired future processes, defining target processes for reengineering, implementing and propagating changes, and measuring impacts. HR plays a key role in successful reengineering by implementing new team structures, empowering jobs, shifting from training to education, and focusing on results over activities.

2. Re-engineering involves looking at the entire
organization to simplify or eliminate
unnecessary processes with the goal of
increasing customer satisfaction through
improvements in efficiency.

3. • Organization & Job Design
• Staffing or De- Staffing
• Training & Development
• Compensation & Benefits
• Employee & Labor Relations
• Organizational Developments

4. Arthur Yeung provided a simple six steps model for the HR
reengineering:
Critically
check the
background
conditions.
Create
models
“how it Define target
works process to be
now”. reengineered.
Implement,
develop, and Create models
propagate. “how it will
look”. Measure the
impact on the
organization and
the business of
the organization.

5. • HR plays a crucial role in successfully implementing
a re-engineering project.
• Re-engineering Implementation means implementing
new team building, changing the nature of work,
empowering jobs, moving from training to education
and shifting focus from activities to results.

6. AREAS OF REPORTED ACHIEVEMENTS
COST REDUCTIONS
TIME OPTIMIZATION
BETTER SERVICE EFFICIENCY
PRODUCTIVITY INCREASE
MORE PRECISE INFORMATION FOR DECISION MAKING
QUALITY IMPROVEMENT
TECHNOLOGY UPDATING
REDUCTION OF WASTAGES

7. HR RE-ENGINEERING BENEFITS TO THE ORGANIZATION
HELPS THE ROI OF HR INVESTMENTS
HELPS THE HR COST EFFICIENCY
HELPS THE OPERATION EFFECTIVENESS
HELPS THE CONSISTENCY OF HR ENVIRONMENT
HELPS THE ALIGNMENT WITH ORGANIZATION STRATEGY
HELPS THE IMPROVEMENT IN COMMUNICATION
HELPS THE INTERNAL CUSTOMER RELATIONS
HELPS THE MANAGEMENT OF HR BUDGETS