The document discusses the changing role of Heads of Department (HoDs) in independent schools and introduces the Independent Schools Qualification in Academic Management (ISQAM). The ISQAM aims to improve teaching standards by providing training for HoDs in key practical skills. It is a modular program with three levels, delivered through various means including courses, online resources, and in-school mentoring. The document outlines the structure, delivery, and timeline of the ISQAM program. It also provides an example of using a performance matrix to manage HoD performance.