This document discusses lessons learned about digital transformation from Mark Steed's experiences as Principal and CEO of Kellett School in Hong Kong. 1. Pedagogy must drive all IT decisions. Education priorities should determine technology use. 2. Assemble the right team, put people in roles suited to their skills, and provide ongoing training. Finding the right leaders and supporting teachers is key. 3. Innovation involves risk and failure. Learn from mistakes to improve strategies and solutions.

1. @IndependentHead
@Kellett__CEO
Tale ofTwoCities
Mark S. Steed,
MA (Cambridge) MA (Nottingham), MSc (Ashridge-Hult BusinessSchool)
Principal and CEO of Kellett School, Hong Kong
The Edtech UK
Conversations:
Celebration
Ambition
Inspiration
London Design and
Engineering UTC,
23rd January 2020
1430-1450
This presentation is on my blog: IndependentHead.blogspot.com

2. Six Lessons
Learnedabout
Digital
Transformation
5. Digital Governance:
4. ZeroTolerance:
3. Failure:
1. Pedagogy:
2. People:
6. Strategy:

3. Dubai,UAE
2015 to 2019

4. Apple iPad
Mixed Pedagogy
Project
1-2-1 Y3 toY6

5. A new paperless
pedagogy
+
Microsoft Showcase School

6. Pioneering
Innovation in
Virtual Reality Check out the JESS DigitalYouTube Channel

7. Curriculum 2.0:
Innovation Design
Thinking
80 minutes a week

8. Curriculum 2.0:
DigitalSkills
Y7 andY8 in addition to Computing

9. PupilTracking and
School Reporting
AI, Data and the End of the School Report
Live Reporting and the End of School Reports

10. If you take away nothing else:
The JESS Journey was
not about equipment it
was about vision,
people, pedagogy and
digital governance.
Innovation and
DigitalLearning
#SmartSchool

11. Six Lessons
Learned about
Digital
Transformation
5. Digital Governance: Make and Police Rules
4. ZeroTolerance: The tech must work
3. Failure: is Part of the Process
1. Pedagogy: Education must drive IT Decisions
2. People: Right People – Right Role -Training
6. Digital Governance: Make and Police Rules

12. #DigitalTransformation
LessonOne:
Pedagogy:
#ISCDigital

13. Who makes IT
decisions?
Who makes IS/IT decisions?
Jumeirah
IS/IT User
Group
Primary
IS/IT User
Group
Secondary
IS/IT User
Group
Whole School Strategy Group
Determines Educational Strategy
Admin
IS/IT User
Group
Whole School Digital Strategy Group
Sets DigitalGovernance Policies
Determines DigitalOperational Strategy

14. Pedagogy
Key Lesson:
KeyTake-away
Educational priorities
must drive
all IT decisions

15. #DigitalTransformation
LessonTwo:
PeopleandTraining
#ISCDigital

16. SteveBambury:
Head ofDigital
Learning
and Innovation
NellyGamil:
DigitalSystems
Manager
LukeRees:
Head ofthe
IT User
Group
Ciaran Kelly
Head of
PrimaryIT
RodelPerez
Head ofIT
Support
Jithesh
Ramakrishnan
Network
Manager
Rachel
Blakemore
Admin and
Finance
JennieBurke:
Deputy
Headteacher
(Teaching&
Learning)

17. SteveBambury:
Head ofDigital
Learning
and Innovation
LukeRees:
Head ofthe
IT User
Group
Rachel
Blakemore
Admin and
Finance
JennieBurke:
Deputy
Headteacher
(Teaching&
Learning)

18. NellyGamil:
DigitalSystems
Manager
Ciaran Kelly
Head of
PrimaryIT
RodelPerez
Head ofIT
Support

19. Jithesh
Ramakrishnan
Network
Manager

20. SteveBambury:
Head ofDigital
Learning
and Innovation
NellyGamil:
DigitalSystems
Manager
LukeRees:
Head ofthe
IT User
Group
Ciaran Kelly
Head of
PrimaryIT
RodelPerez
Head ofIT
Support
Jithesh
Ramakrishnan
Network
Manager
Rachel
Blakemore
Admin and
Finance
JennieBurke:
Deputy
Headteacher
(Teaching&
Learning)

21. Train the
Trainers
Steve Bambury’s whole-school role was:
 To support teachers in the classroom;
 To train teachers and ‘hold their hand’ until confident;
“No teacher left behind”
 To spread best practice throughout the school;
 To train lead practitioners/ trainers
in each department/ year group
SteveBambury:
Head ofDigital
Learning
and Innovation
Full-time
Non-teaching
Role

22. People
Key Lesson:
KeyTake-away
Find the right people,
put them in the right job
and
don’t stop training
them.

23. #DigitalTransformation
LessonThree:
Risk-takingand Failure
#ISCDigital

24. Learn from Past
Mistakes
SamsungTablets (sitting in the cupboard)
 10 x 7” SamsungTablets purchase in 2014
 Purpose was to teach MITApp Inventor
 This only works onAndroid, which we don’t have in school.

25. iBeacons
Learn from Past
Mistakes

26. Some Challenges and Lessons Learned
from the OneNote Surface Project
1. Firmware issues with the BYOD Surface Pro
 Pupils bought their devices from 27 different countries
 There were 31 different versions of the Firmware.
2. Losing access to key content on OneNote
 Teachers leaving mid course with all theYear 12 work on their
OneNote account.
 Teachers getting married, changing name and email address not
having access to their previous work.
3. Pupil Induction -Training Pupils
 What happens if pupils miss the induction/ join the school late?
4. Permissions issues with parents
 Parents refusing to allow NetSupport software onto the devices
Don’t forget the Cycle of Review
Learn from Past
Mistakes

27. KeyTake-away
Innovation involves
risk-taking -
learn from your
mistakes
Failure
Key Lesson:

28. #DigitalTransformation
LessonFour:
NetworkandClassroom
InfrastructureManagement
#ISCDigital

29. Teachers will go on any journey as long
as
1. they are confident in what they are
doing, and
2. they can rely on the kit.
Network and
Classroom
Infrastructure
Management

30. Purchasing,
Depreciation
Warranty and
Replacement
Policies
At JESS we have the following policies in
place for the purchase, maintenance and
replacement of Switches:
 ‘Straight-line’ Depreciation over 4 years
 i.e. the value of the switch on the accounts
reduces by 25% a year.
 Replacement after 8 years.
 Switches come with a 2Year Warranty
 But we will purchase a care pack
(extended warranty) for years 3 to 8

31. Network and
Classroom
Infrastructure
Management
Key Lesson:
KeyTake-away
ZeroTolerance:
The kit must work
Set KPIs for the
NetworkTeam

32. #DigitalTransformation
LessonFive:
DigitalGovernance
#ISCDigital

33. Digital
Governance
Document

34. Rules for the
Organisation
that reflect the
Strategy
Apple in Primary
We have an Apple
environment in
Primary so we can
use Apps.
MS in Secondary
We have a Microsoft
environment in
Secondary for the
OneNote project

35. Rules for the
Organisation
that reflect the
Strategy
Permitted Software
All software must be
compatible with our
core systems:
Banned Software
So don’t allow
Google Docs and
GMail

36. TheStandard
Primary
Classroom
• 75” Touch-screen HDTV with 3 HDMI
points
• Apple Desktop iMac
• Staff iPad Pro 64 GB + Case
• Apple TV
• Monitor, keyboard and mouse

37. • 84” Touch-screen HDTV with 3 HDMI
points
• Surface Pro 4
• Miracast wireless dongle
• Surface Dock
• Monitor, keyboard and mouse
TheStandard
Secondary
Classroom

38. Digital
Governance
Key Lesson:
KeyTake-away
Have rules and
police them.

39. KellettSchool
Hong Kong
2019 to 2020
My first six months
Kellett School,
The British International School in Hong Kong

40. KellettSchool:
Where are we?
Digital Strategy
A
B

41. KellettSchool:
Where are we?
Ad Hoc GoogleT&L Site Development

42. KellettSchool:
Where are we?
Some excellent use of AR andVR

43. KellettSchool:
Where are we?
Extensive Apple BYOD in Secondary

44. KellettSchool:
Where are we?
End-of-Life Network Infrastructure

45. KellettSchool:
Where are we?
Very Important Important
Very
Urgent
Network Replacement
Move to Data to Cloud
Data Systems to Cloud
Creation of a Digital
Strategy Group
Urgent
New GoogleT&L Site New MIS
OnlineAdmissions Portal
Not
Urgent
RiskTaking Innovation
DigitalGovernance
Documentation

46. KellettSchool:
Where are we?
Educationalists are now making IT Decisions
PFL-Prep
IS/IT User
Group
KLB-Prep
IS/IT User
Group
Secondary
IS/IT User
Group
Admin
IS/IT User
Group
Whole School Digital Strategy Group
Sets DigitalGovernance Policies
Determines DigitalOperational Strategy

47. KellettSchool:
Where are we?
Creation of a new ITTeam
Changes in Line-management
Changes in Responsibility
New Roles – Director IT Systems

48. KellettSchool:
What does ‘B’
look like?
Empowering teachers by going 1-2-1 iPad inY4 toY6

49. KellettSchool:
What does ‘B’
look like?
IT Systems Solution
Teaching and Learning School Administration

50. KellettSchool:
What does ‘B’
look like?
IT Systems Solution

51. DigitalStrategy
Key Lesson:
KeyTake-away
Digital Strategy is
essential even when
you’re firefighting

52. Six Lessons
Learnedabout
Digital
Transformation
5. Digital Governance: Make and Police Rules
4. ZeroTolerance: The tech must work
3. Failure: is Part of the Process
1. Pedagogy: Education must drive IT Decisions
2. People: Right People – Right Role -Training
6. Strategy: Essential even when firefighting

53. Mark S. Steed MA (Cambridge), MA (Nottingham), MSc (Ashridge-Hult Business School)
Principal andCEOofKellettSchool, HongKong
Email: mss@kellettschool.com
Twitter: @independenthead
@Kellett_CEO
LinkedIn: uk.linkedin.com/in/independenthead
Blog: http://independenthead.blogspot.com
SlideShare: http://www.slideshare.net/independenthead