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Hannah Rhuelle B. Abellera
Ateneo Graduate School of Business
www.hannahabellera1.blogspot.com
Outline
www.hannahabellera1.blogspot.com
Marketing research is a systematic problem analysis,
model building and fact-finding for the purpose
of improved decision-making and control
in the marketing of goods n and services.
Concept 1
What is Marketing Research?
www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
Example1
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Source: www.marketresearchworld.net
www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
Concept 2
The Marketing Research Process
1. Define
Problem
2. Develop
Research
Plan
3. Collect
Information
4. Analyze
Information
5. Present
Findings
6. Make a
Decision
www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
Example2
Problem
• How will P&G understand the buying behavior of its consumers?
How to meet the desires/need of the consumers?
Research plan
• Focus group
• Shop with consumers
• Interview in the homes of consumers
• Selecting partners for marketing research, Nielsen company
• Collection of marketing research information from website
P&G interprets data and strategizes
www.pampers.com , www.pampers.ph/
www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
Concept 3
Qualitative Measures
Word Association
Projective Techniques
Visualization
Brand Personification
Laddering
www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
Word Association Example3
Diaper
Soft drinks
Detergent bar
Fabric conditioner
Sanitary napkin
Toothpaste
Refrigerator
www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
Scientific Method
Research Creativity
Multiple Methods
Interdependence
Value and Cost of Information
Healthy Skepticism
Ethical Marketing
Concept 4
Characteristics of Good Marketing Research
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Example4
“Know Your Shopper, Grow Your Revenue”
How they do it?
Consumer Panels and Retail Measurement
- Nielsen Consumer Panels
- Point-of-Sale (POS) Technology
Advanced Analytics
- Nielsen Catalina Solutions
www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
A demand is an economic principle
that describes a consumer's desire and willingness
to pay a price for a specific good
or service.
www.investopedia.com
Concept 5
What is Demand?
www.hannahabellera1.blogspot.com
Potential
Market
Available
Market
Target
Market
Penetrated
Market
Measures of Market Demands
www.hannahabellera1.blogspot.com
Demand of P&G Products Example5
High or Low demand of products?
P&G has the largest lineup of leading brands in industry
Over 20 brands reaching over $1 billion in annual sales
Another 20 brands generating around $500 million or
more in annual sales
www.hannahabellera1.blogspot.com
• Prediction of what will happen to your company's existing
product sales
• Uses a multi-functional approach
• Consider inputs from sales and marketing, finance, and
production should be considered
• Final demand forecast is the consensus of all participating
managers
http://www.smetoolkit.org/smetoolkit/en/content/en/416/Demand-Forecasting#sthash.jm67bOrA.dpuf
Concept 6
Forecasting Demand
www.hannahabellera1.blogspot.com
Example6
has deployed Terra’s Demand Sensing to
roughly 75% of its global business
• Multi-Enterprise Demand Sensing
• Inventory Optimization
• Transportation Forecasting
www.hannahabellera1.blogspot.com
Remember This…
“The aim of marketing is to
know and understand the
customer so well the product or
service fits him and sells
itself".
-Peter Drucker-
www.hannahabellera1.blogspot.com
How to know and understand the
customers?
Lets solve the puzzle!
www.hannahabellera1.blogspot.com
Marketing Research Process
1. Define
Problem
2. Develop
Research
Plan
3. Collect
Information
4. Analyze
Information
5. Present
Findings
6. Make a
Decision
www.hannahabellera1.blogspot.com
1. Problem
2. Plan
3. Collect
information
www.hannahabellera1.blogspot.com
Solved!
5. Present4. Analyze
6. Decision
www.hannahabellera1.blogspot.com
How to know and understand the
customers?
Remember This…
MRP
www.hannahabellera1.blogspot.com
Summary
www.hannahabellera1.blogspot.comwww.hannahabellera1.blogspot.com
Hannah Rhuelle B. Abellera
Ateneo Graduate School of Business
www.hannahabellera1.blogspot.com

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Improved ch 04 conducting marketing research and demand forecast

  • 1. Hannah Rhuelle B. Abellera Ateneo Graduate School of Business www.hannahabellera1.blogspot.com
  • 3. Marketing research is a systematic problem analysis, model building and fact-finding for the purpose of improved decision-making and control in the marketing of goods n and services. Concept 1 What is Marketing Research? www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
  • 6. Concept 2 The Marketing Research Process 1. Define Problem 2. Develop Research Plan 3. Collect Information 4. Analyze Information 5. Present Findings 6. Make a Decision www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
  • 7. Example2 Problem • How will P&G understand the buying behavior of its consumers? How to meet the desires/need of the consumers? Research plan • Focus group • Shop with consumers • Interview in the homes of consumers • Selecting partners for marketing research, Nielsen company • Collection of marketing research information from website P&G interprets data and strategizes www.pampers.com , www.pampers.ph/ www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
  • 8. Concept 3 Qualitative Measures Word Association Projective Techniques Visualization Brand Personification Laddering www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
  • 9. Word Association Example3 Diaper Soft drinks Detergent bar Fabric conditioner Sanitary napkin Toothpaste Refrigerator www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
  • 10. Scientific Method Research Creativity Multiple Methods Interdependence Value and Cost of Information Healthy Skepticism Ethical Marketing Concept 4 Characteristics of Good Marketing Research www.hannahabellera1.blogspot.com
  • 11. Example4 “Know Your Shopper, Grow Your Revenue” How they do it? Consumer Panels and Retail Measurement - Nielsen Consumer Panels - Point-of-Sale (POS) Technology Advanced Analytics - Nielsen Catalina Solutions www.hannahabellera.blogspot.comwww.hannahabellera1.blogspot.com
  • 12. A demand is an economic principle that describes a consumer's desire and willingness to pay a price for a specific good or service. www.investopedia.com Concept 5 What is Demand? www.hannahabellera1.blogspot.com
  • 14. Demand of P&G Products Example5 High or Low demand of products? P&G has the largest lineup of leading brands in industry Over 20 brands reaching over $1 billion in annual sales Another 20 brands generating around $500 million or more in annual sales www.hannahabellera1.blogspot.com
  • 15. • Prediction of what will happen to your company's existing product sales • Uses a multi-functional approach • Consider inputs from sales and marketing, finance, and production should be considered • Final demand forecast is the consensus of all participating managers http://www.smetoolkit.org/smetoolkit/en/content/en/416/Demand-Forecasting#sthash.jm67bOrA.dpuf Concept 6 Forecasting Demand www.hannahabellera1.blogspot.com
  • 16. Example6 has deployed Terra’s Demand Sensing to roughly 75% of its global business • Multi-Enterprise Demand Sensing • Inventory Optimization • Transportation Forecasting www.hannahabellera1.blogspot.com
  • 17. Remember This… “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself". -Peter Drucker- www.hannahabellera1.blogspot.com
  • 18. How to know and understand the customers? Lets solve the puzzle! www.hannahabellera1.blogspot.com
  • 19. Marketing Research Process 1. Define Problem 2. Develop Research Plan 3. Collect Information 4. Analyze Information 5. Present Findings 6. Make a Decision www.hannahabellera1.blogspot.com
  • 20. 1. Problem 2. Plan 3. Collect information www.hannahabellera1.blogspot.com
  • 21. Solved! 5. Present4. Analyze 6. Decision www.hannahabellera1.blogspot.com
  • 22. How to know and understand the customers? Remember This… MRP www.hannahabellera1.blogspot.com
  • 24. Hannah Rhuelle B. Abellera Ateneo Graduate School of Business www.hannahabellera1.blogspot.com