This document discusses the impact of stress on productivity. It defines stress as the body's reaction to changes that require physical, mental, or emotional adjustment. There are two types of stress: eustress which is healthy stress, and distress which is severe stress. Sources of stress include work overload, boring jobs, lack of autonomy, and unrealistic objectives. Stress can have positive effects like improved performance during surgery, but also negative physiological effects like headaches and high blood pressure. Surveys have found the major causes of occupational stress are high workload, repetitive work, and difficult coworkers. Moderate stress was found with no significant impact on job performance. Managing stress includes better time management, exercise, relaxation, and developing coping skills.

2. Impact of Stress on Productivity
Presented by: Kamran Arshad (F-09-204)
Mian Faheem (SP-10-210)

4. Outline
• What is Stress?
• Types of Stress?
• Sources of Stress
• Impact of Stress
• Symptoms of Stress
• Stress Management
• Q&A

5. WHAT IS STRESS ?
• Stress is the body's reaction to a change
that requires a physical, mental or
emotional adjustment or response.
• stress is a feeling experienced when a
person thinks that "the demands exceed
the personal and social resources the
individual is able to mobilize."

6. Types Of Stress
There are two types of stress:
• Eustress
• Distress

7. Types Of Stress
Eustress:
Stress that is healthy, or gives one a
feeling of fulfillment or other positive
feelings. Eustress is a process of exploring
potential gains.

8. Types of Stress
Distress:
• Severe strain resulting from exhaustion or
an accident

10. Sources of stress
Physical Sources of Stress
• Work overload
• Irregular work hours
• Loss of sleep
• Noise
• Improper lighting

11. Sources of stress
Psychological Sources of Stress
• Boring job
• Inability to socialize
• Lack of autonomy
• Responsibility of results
• Without sufficient authority
• Unrealistic objectives
• Role ambiguity
• Role conflict
• Dual career marriages

13. Effects of Stress : Positive
• It offers potential gain
• For example, the superior performance
that an ophthalmologist give during a
complicated surgery.

14. Effects of Stress: Negative
Physiological:
• Headache
• Insomnia
• Blood pressure
• Ulcer
• Loss of appetite

15. Effects of stress on manufacturing
industry and service organization

16. Impact of Stress on
Performance [3]

17. Impact Of Stress On Employee
Productivity [1]
• Survey results on doctors shows main reasons
of stress are;
• lack of span of control over the work
environment
• low acceptance for the work done
• rigid organizational structure,
• High unpredictability in job pattern in job
• departmental variation in administrator support,
• inadequate monetary reward, & personal issues

18. Occupational Stress and Job Performance [2]

19. Occupational Stress and Job
Performance [2]
Results of survey show that major factors of
stress are;
• Workload
• co-workers
• repetitive work
It is concluded that there is moderate level
of stress with no significant difference in
different departments however no affect of
stress is found on job performance in the
selected organization.

20. Symptoms of Stress
Psychological Symptoms of Stress
• job dissatisfaction
• Tension
• Anxiety
• Boredom
• Difficulty in making routine decisions
• Demoralization
• Anger
• Poor morale

21. Symptoms of Stress
Behavioral Symptoms of Stress
• Absenteeism
• High turnover rate
• Work related accidents
• Remarkable changes in productivity both
increase and decrease
• Increased smoking
• Consumption of alcohol,
• Fidgeting
• Sleeping
• Disorders.

22. Managing stress!!!
• Better management of their time
• Nutritious food
• Exercises
• Career planning
• Change in jobs
• Promotion of psychological health
• Relaxation
• Meditation and prayer
• Yoga
• Develop Assertiveness Training Skills

23. Managing stress!!!
• Decrease negative self talk
• Learn practical Coping Skills
• Rehearse and practice situations which cause
Stress
• Avoid use of Illegal drugs

24. Time management
Time can be managed effectively by,
• Making daily list of activities to be accomplished
• Prioritizing activities by importance and urgency
• Scheduling activities according to the priority set
• Knowing the daily cycle and handling the most
demanding parts of job during the high part

25. References
[1] Impact Of Stress On Employee Productivity,
Performance And Turnover; An Important Managerial
Issue (Subha Imtiaz* and Shakil Ahmad**)
[2] Occupational Stress And Job Performance (Tahira
Mubashir,Saima Ghazal)
[3] Positive Psychology News Daily
[4] Productivity and Stress (Ms. Santha Subbulaxmi)
[5] When Workplace Stress stifles productivity (JACK
SANTA-BARBARA)

26. THANK YOU