The document discusses best practices for building an effective disaster recovery (DR) plan. It recommends conducting a business impact analysis to identify critical applications and recovery objectives. A risk assessment should identify infrastructure dependencies and single points of failure to manage risks. DR plans must be tested to ensure they can meet recovery time and point objectives. The presentation then describes how the Zetta cloud backup and DR solution helps customers limit exposure to outages through geographic replication, high availability configurations, and browser-based recovery capabilities.

1. Building an Effective DR Plan:
Best Practices, Templates &Tools
The best tactics and tools for completing a disaster recovery plan that will keep
your business moving forward when a disaster comes.
November 15, 2013
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY
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2. Agenda
 Overview - IT Business Continuity & Disaster Recovery.
 a look from 10,000 ft
 BIA – Business Impact Analysis
 Risk Assessment
 Risk Management
 DR Testing
 Zetta and DR
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY
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3. Webinar Logistics
 You may ask questions at any time during the presentation
by using the Q&A box.
 We will answer questions at the end of the webinar.
 Tweet us questions: @zettanet
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY
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4. The Presenter – Rich Webster
 Rich Webster, Director of Operations at Zetta.net
 20+ years experience protecting critical data &
IT assets at companies including Netscape,
EBAY, Shopping.com, Telefonica Data and
Shutterfly.
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY
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5. What is – Disaster Recovery?
Disaster Recovery is when a site is destroyed.
But…
While this is the "ultimate" recovery plan,
Most recoveries are…
“I need an older version of X.”
“I accidentally deleted Y.”
“Server Z blew up and we need to restore it.”
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6. Business Impact Analysis – BIA
• First step in creating a DR Plan
• Have the executive staff define your
mission critical applications.
1.
2.
3.
4.
Agree upon what is acceptable downtime (RTO).
Agree upon your recovery point objective (RPO).
Zero downtime comes at a significant cost.
The IT staff needs to guide the executives.
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7. RPO – RTO
•
RPO = recovery point objective
•
•
•
The restore is current as of…
“How much data you lose.”
RTO = recovery time objective
•
Time between disaster and recovery for a given
application
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8. RISK – Assessment
•
Map out the infrastructure that supports
the mission critical applications.
•
Single points of failure cause the
majority of outages.
•
Identify risks that you control versus
risks you don’t.
– Internal versus External
– Two = one, one = none
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9. RISK – Management
•
Manage Risk
– Identify and eliminate single points
of failure
• Network
• Systems
• Storage
• Power
– Hosting vs. Outsourcing.
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10. DR – Testing
•
Must have, not nice to have
– Test under a controlled environment.
– Test your Recovery Time Objective
– Test your Recovery Point Objective
•
•
Failure to test could lead to significant
downtime.
Have documentation in secondary
locations.
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11. Limiting Exposure – What Zetta Does
• External Customers
• Network
– Dual network connectivity.
– Active / Active network.
• Storage / Systems
– Dual Power Supplies
– HA clusters
– RAIN vs RAID
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12. Limiting Exposure – What Zetta Does
• Applications
– Eating our own dog food.
• Using Zetta in our DR efforts
– Applications can be brought up on either coast
• Geo-Diverse replication
• Data in multiple locations
– Databases are replicated.
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY
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13. Case Studies – Real World DR
•
•
•
•
Hurricane Sandy
Rogue Employee
Lost CEO Laptop
Data Center migrations
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14. Cloud Disaster Recovery – vs. Tape
“So Rich, what are the
biggest differences between
using tape, disk, or cloud for
offsite backup & DR?
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15. The Zetta.net Solution
15
Zetta.net SmartCloud
•Enterprise-Grade Datacenters /
Online Storage
ZettaMirror Software
•WAN Traffic Optimization
•Plug-ins
•Lean local Copy
Web-based Management
•Configuration & Management
•Recovery
•Partner portal
24x7 Managed Service
•Proactive monitoring
•US-based Support
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY
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16. Zetta.net – Browser-based Recovery
16
No Connectivity?
No Connectivity?
During Hurricane Sandy Customer
During Hurricane Sandy Customer
couldn't get to the data center for
couldn't get to the data center for
over aaweek. Zetta shipped him back
over week. Zetta shipped him back
all his data ––overnight.
all his data overnight.
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17. Zetta.net – Browsing into backup data
17
Why It Matters:
Why It Matters:
The CEO of aa
The CEO of
Zetta customer
Zetta customer
lost his laptop ––
lost his laptop
then used
then used
ZettaMirror to
ZettaMirror to
restore his data
restore his data
to aanew laptop
to new laptop
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18. Zetta.net – System Management Portal Recovery
18
Why It Matters:
Why It Matters:
A law firm needed an
A law firm needed an
emergency PST restore
emergency PST restore
for discovery purposes
for discovery purposes
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY
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19. Zetta.net – Mounted Drive in Windows Explorer
19
Why It Matters:
Why It Matters:
A few days ago,
A few days ago,
literally, aaZetta
literally, Zetta
customer lost aa
customer lost
complete server
complete server
image ––we
image we
helped them get
helped them get
it back up and
it back up and
running in aaVM.
running in VM.
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY
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20. Zetta.net – Solution Overview
 3-in-1 Functionality
•
•
•
•
Local backup to customer-defined media
Cloud backup
Archiving
Disaster Recovery
 Unlimited number of software agents & plugins (SQL, Exchange, VM, System State, etc.)
 500 GB of Enterprise-Grade Storage
 24x7 Monitoring and Support
 All Maintenance and Upgrades
•
Customer pricing starts at $225 / month
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY
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21. Contact Us – 1-877-469-3882
Rich Webster
Director of Operations
rwebster@zetta.net
Chris Schin
VP of Products
cschin@zetta.net
Or start a trial today…
www.zetta.net/trial
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY
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