The document provides guidance on proper serving etiquette: - Greet guests warmly and promptly offer drinks upon arrival. Inspect glasses to ensure they are clean before each use. - Replace glasses if a guest switches between water and wine. Offer alternative drinks like spritzer. - Apologize and offer a replacement if a guest is unhappy with a dish. - Ensure tables are level before seating guests. Describe food and drinks in an interested but not dramatic manner. - Ask guests their preference for pouring wine and leave the bottle with them if requested. Never serve anything that looks unsafe. - If asked, provide wine labels that were steamed off to share information with guests after the meal