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1
Better Storytelling
Better Brands
I am Crystal
Employer Brand /
Digital Strategy Leader
| Strategist | Advisor |
Speaker | Practitioner
and Consultant
Founder of Branded
Strategies | Mom |
Writer
I Have Kids
Two of them, actually.
One is about to
graduate from high
school and the other
just got a car. A
convertible, because
I’m a total sucker and
she’s an overachiever.
I Work
In 2013, I formed an
agency dedicated to
helping HR & Recruiting
organizations build
better Talent Attraction
programs. I’ve also got
a partner, Carrie but
she’s not here.
I Have a Book
Look how
accomplished I am!
(No seriously, I do have
one coming out next
month. Keep an eye
out, mmkay?)
2
3
4
Candidate & Audience Personas
Keeps Messaging
Relevant
Address their
Concerns
Build Attractive
Relationships
Speak the
Language
5
Assemble:
Goals
Assemble:
Name & Face
Identify
Existing EEs
Assemble:
Background
Create
Messaging
Source
& Snoop
7
8
Identifying the Hero(es)
Our Job
Opportunities
We Require
We Provide
Our Products
and Services
Our Focus and
Clients
About Us
9
Identifying the Hero
She’s Perfectly
Imperfect
Can Laugh at
Herself
Engages on CSR
Topics
Fans are
“Friends”
Audience at
Center Story
Swift Acts Believable
10
Know Your Hero
11
Identifying the Mentor
Mentors Fit Into the
Hero’s Life
Mentors Increase
Knowledge
Mentors CARE
Mentors are
Selfless
Influence the
Hero
Mentors Have
Benefits, Too
12
13
Incorporating Story
(exhaustative)
DOCUMENTATION
(explanatory)
ORAL DELIVERY
(dramatic)
CINEMA & LITERATURE
REPORT PRESENTATION STORY
FACTS DATA PERSUASIVE MOTIVATING EXPERIENTIAL EMOTIONAL
14
Story Presentation Form
CROSS THE
THRESHOLD
BEGINNING MIDDLE END
What
could be
What
could be
What
could be
What is What is What isWhat is
The gap
Reward:
New Bliss
TURNING POINT 1
CALL TO
ADVENTURE
TURNING POINT 2
CALL TO
ACTION
15
Communicate “The Big Idea”
Articulate Unique POV
Convey What’s at Stake
Be a Complete Sentence
16
Creating Common Ground
SHARED EXPERIENCES
COMMON GOALS
QUALIFICATIONS
01
02
03
17
Resonating Rewards
Basic Needs Security & Safety Return on Investment
Recognition Relationship Destiny
18
0
3
SITUATION
SICK AND HUNTED
ET & Elliott bond
THEY ESCAPE
E.T. goes home, with
Elliott in his heart
0
1
0
2
E.T. Left Behind
Wants to go home
CHALLENGE
RESOLUTION
STORY
PATTERN
Hold audience interest like a movie.
19
The Audience Journey
YOU ARE PROPOSING CHANGE
ACKNOWLEDGE THE STRUGGLE IS REAL
PLAY THE MENTOR & PREPARE THEM
SHARE THE IMBALANCE (created need)
CREATE THE CONTRAST
20

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Better Storytelling for Better Brands

Editor's Notes

  1. Ever Notice How Presentations Start? It’s all about ME – you’d think I was the point of the story…. Or that I (or my loved ones) were the audience instead of mostly strangers.
  2. And really, that’s the first problem with storytelling… most brands can’t (or don’t) identify who they’re telling stories to. Really Quick: Safe space – not talking about YOU or YOUR ORGS. I’m sure you tell great stories, right? 
  3. Truth: Most brands write as though they ARE the audience. MORE TRUTH: Your audience only cares about you Except for how you benefit them.
  4. Purpose: Gives your talent attraction team the “blueprint” of who you want to hire (or engage with).
  5. The problem with most storytellers is they’re not telling stories, they’re telling anecdotes. This is because they don’t understand their role in the story.
  6. Hint: It’s Not You. Audiences detest self-centeredness, even from a brand.
  7. Answer: The Audience Is The Hero. Take a page from Swift Brand Story Management.
  8. Before you can influence them, you need to know them.
  9. Yup, that’s YOU – the Employer Brand as mentor.
  10. Learn the structural differences in how we share content: Report: Focuses on information, and exhaustive figures Story: Emphasizes evocative and implied information
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  13. Identify and share benefits to audience, their sphere of influence, and/or world around them through:
  14. Author Robert McKee said: “Something must be at stake that convinces the audience a great deal will be lost if the hero doesn’t obtain [their] goal. If nothing’s at risk, it’s not interesting.”
  15. Think all of this is too much work? Consider this- Stories have the power to change: 1) The way we feel: Stories demand an emotional investment from the audience 2) The way we think: Since audience sees themselves in the hero, stories pique and hold interest 3) The way we act: by bringing energy to the message 4) And the way we ultimately behave: Because STORIES have been the way we’ve taught lessons and initiated change for thousands of years, they have the power to cause us to take action the way no other method of information can… And that – the power of compelling storytelling – is what leads leads to better employer brands. Thank you.