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VOL 04 I ISSUE 14 I 2023
Comprehensive
A ributes
Elements and
Fundamentals
5 Ways to Build a
Strong Employer Brand
and A ract Top Talent
The Importance of
Diversity and Inclusion
in Talent Acquisi on
The
Most
Talent
Follow,2023
Acquisition
to
Leaders
Influential
David
Crawford
Making Hiring Easy
David
Crawford
Leadership
is not about
being
It is about making
everyone
else
better.
thebest.
www.ciolook.com
Editor’s
Note
T
he field of Talent Acquisition has evolved
significantly over the years, and with that
evolution, the role of leaders has become
increasingly critical to organizational success.
Influential leaders are strategic thinkers who can align
initiatives with the overall business strategy. They
understand the big picture and can identify ways to
drive business outcomes.
Effective communication is a critical skill for leaders in
talent acquisition. They must be able to communicate
with all levels of the organization, including senior
leaders, managers, and employees. The most influential
leaders are adaptable and can quickly respond to
changes in the business environment. They are flexible
in their approach and are willing to adjust their
strategies as needed. Data is becoming increasingly
important in talent acquisition, and leaders understand
the value of data-driven decision-making.
They use data to inform their strategies and initiatives
and can effectively communicate the insights derived
from data to stakeholders. Leaders must be
collaborative and able to work across different
departments and teams. They must be able to build
relationships and partnerships to drive initiatives.
Influential leaders are innovative and continuously
seek out new ways to improve processes and practices.
They are not afraid to take risks and experiment with
new ideas.
The most influential leaders are empathetic and can
connect with employees on a personal level. They
understand the importance of employee well-being and
are committed to creating a positive workplace culture.
Moreover, the most influential leaders possess a unique
combination of strategic thinking, strong
communication skills, adaptability, data-driven
decision-making, collaboration, innovation, and
empathy. These qualities enable them to be effective in
their roles and drive business outcomes.
Mapping the journey of such exemplary leaders in the
talent acquisition niche of the dynamic business arena,
CIOLook spotlights “The 10 Most Influential Talent
Acquisition Leaders to Follow, 2023.”
Flip through the pages and indulge in the novelties that
these adept leaders are empowering in the dynamic
business arena.
Plethora of
Incredible Traits
AbhishekJoshi
T
C
o
n
t
e
n
t
s
Articles
Profiles
24
14
20
Elements and Fundamentals
Comprehensive A ributes
5 Ways to Build a Strong Employer Brand
and A ract Top Talent
The Importance of Diversity and Inclusion
in Talent Acquisi on
Page No.
Page No.
Page No.
Cov
Story
08
David
Crawford
Making Hiring Easy
Page No.
CONTENT
Deputy Editor Abhishek Joshi
Managing Editor Muskan Kapoor
DESIGN
Visualizer
Art & Design Director Ankita Pandharpure
Associate Designer Revati Badkas
SALES
Senior Sales Manager Sihanee M., Rouniyar A.
Customer Success Manager Simon Taylor
Sales Executives Shashi Rajbhar, Josh
TECHNICAL
Technical Head Prachi Mokashi
Technical Consultant Victor Collins
APRIL, 2023
Copyright © 2023 CIOLOOK, All
rights reserved. The content
and images used in this
magazine should not be
reproduced or transmitted in
any form or by any means,
electronic, mechanical,
photocopying, recording or
otherwise, without prior
permission from CIOLOOK.
Reprint rights remain solely
with CIOLOOK.
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CONTACT US ON
Pooja M Bansal
Editor-in-Chief
sales@ciolook.com
SME-SMO
Research Analyst Eric Smith
SEO Executive Sagar Lahigade
Brief
Company Name
Craig Haydamack
Senior Vice President,
CHRO
Under Craig's leadership, milliken has been innovating with
the purpose to explore, discover and create ways to enhance
people’s lives.
Cissy Pau
Principal Consultant
Cissy specializes in translating industry best practices into
customized HR solutions suitable to each client's unique situation.
Clear HR Consulting
clearhrconsulting.com
Milliken & Company
milliken.com
Brandy delivers exceptional results through broad-based human
resources expertise, business operations proficiency, strategic planning,
leadership of strategic change initiatives and talent management.
Kendra Scott
kendrascott.com
David implements his expertise in talent acquisition with his
extensive market knowledge from decades of first-hand experience
leading talent acquisition at premier institutions.
The Candidate Guru
thecandidateguru.com
With years of experience and a keen eye for emerging trends,
Destiny is able to identify the best candidates to help the
company achieve its goal.
Dentsu Internaonal
dentsu.com
Featured Person
Brandy Sislow
Senior Human
Resources Executive
David Crawford
Founder
Destiny Strickland
Talent Acquisition
Leader
Sunil Kumar
Chief Human
Resources Officer
Sunil has been delivering best Business Practises for the last 2
decades across multiple industry domains.
Marc Pavlopoulos
Founder/HR
Mark remotely and legally employs Canadian workers in Canada
who work for US companies without a Canadian subsidiary via
our EOR (Employer of Record)/PEO (Professional Employer
Organization) service.
Syndesus
syndesus.com
Frontline Logistics
fllogistics.com
Husam is an experienced CHRO with a demonstrated experience in
Human Resources field.
Abu Dhabi National
Insurance Company
adnic.ae
Driven by his five-point customer pledge Terri aims to be trusted
adviser, we provide innovative technology, quality services, and
strategic partnerships that help practices grow profitably.
Greenway Health
greenwayhealth.com
Timothy is a senior executive and trusted advisor to C-suite teams
with 25+ years driving business transformation through the following
enterprise human resources
Better Health Group
betterhealthgroup.com
Husam Mansour
Chief Human
Resources Officer
Terri Gonzale
CHRO
Timothy Trodden
Chief Human
Resources Officer
C
O
V
E
R
S
T
O
R
Y
David
David
David
Crawford
Crawford
Crawford
Making Hiring Easy
ith over 20 years of experience in the Talent
WAcquisition industry, despite a background
in Economics and Management Accounting,
David Crawford discovered his passion for HR when he
volunteered to work on HR projects within Finance.
As the Founder of "The Candidate Guru," David
implements his expertise in talent acquisition with his
extensive market knowledge from decades of first-hand
experience leading talent acquisition at premier
institutions.
We caught up with David to learn more about his
professional journey and how he makes hiring easy for
his clients.
Below are highlights of the interview:
Brief our audience about your journey as a business
leader and your current role as "The Candidate Guru."
What challenges have you had to overcome to reach
where you are today?
I have been in the talent acquisition field for more than
two decades. I'm not sure there is a traditional route for
doing this work, but mine certainly hasn't been. I
earned an undergraduate degree with a concentration
in Economics and an MBA in Management Accounting.
Always fascinated with financial markets and Wall
Street, I launched my career in Financial Operations,
then moved over to the world of Finance and
Accounting, supporting Sales and Trading Desks at one
of the most prestigious and well-established global
financial services firms.
In the early stage of my career, HR wasn't even on my
radar. When, on a whim, I volunteered to get involved in
HR projects within Finance, I was surprised to discover
my preference for HR over Finance, and I have worked
within the sector ever since.
What I bring to Talent Acquisition is emphasizing how
important it is to understand the business being
supported. Being credible and relevant to key
stakeholders means knowing what's taking place in the
external market and being able to use that insight when
building an internal strategy. I find challenges of this
sort fascinating—they've allowed me to contribute to
the conversation as a "guru.”
Tell us something more about The Candidate Guru and
your mission and vision.
Just recently, as a side gig, I began sharing advice on
social media and talking about hot topics in talent
acquisition, especially for hiring managers and
candidates.
Writing these Candidate Guru posts has created an
ongoing rapport and connection with a broader
audience, not just with people I've known
professionally over the years but also with strangers
who seem to appreciate concise, direct, and real-world
guidance. I hope my posts will assist candidates seeking
employers and employers seeking candidates.
My perspective comes from my extensive work history,
managing recruiting at well-known companies and
experiencing what has worked and what hasn't.
Truthfully, my past mistakes have taught me more than
my successes.
Enlighten us on how you have impacted the talent
acquisition niche through your expertise in the
market.
I tend to be outspoken, which gets people talking. My
impact on talent acquisition, especially recently, has
grabbed the attention of practitioners not only in the
industries where I have worked, but more broadly. That
being said, it helps to receive public acknowledgement
and affirmation from talent acquisition focused polling
and research organizations.
I also firmly believe that in the recruiting world, hearing
from candidates who ultimately don't get hired, not just
those who receive job offers, provides a more authentic
sense of your process and how it works.
Describe in detail the values and the work culture that
drive an organization.
Specific values and aspects of work culture are
paramount: integrity, client focus, high-quality
deliverables, relentless pursuit of meeting the goal, and
establishing a trusting relationship are essential,
regardless of economic conditions.
It's easy to celebrate and nod your head in agreement in
good times, but the actual test is whether the culture
persists in embracing those values in more challenging
environments.
Undeniably, technology is playing a significant role in
almost every sector. How are you leveraging
technological advancements to make your solutions
resourceful?
Technology has improved talent acquisition in so many
ways. It wasn't so long ago when people mailed (with a
postage stamp) cover letters and resumes. When
seeking employment, job applications were paper-
based forms.
Available positions were advertised in newspapers and
magazines. Not only do these things now sound archaic,
but in minutes, from your smartphone, you can find a
job, submit your resume, apply online, and receive
confirmation that your information was received.
Even better, now, some tools notify the job seeker
about similar jobs that may be of interest. Interviews
can get scheduled without even having to talk to
anyone.
Video interviews, both live stream and recorded, have
significantly reduced the interview-to-hire timeline.
However, with all of these improvements, every
component of the candidate and hiring manager's
journey is worthy of constant review to ensure they
enhance, rather than complicate, the experience.
One question I ask routinely about steps in the hiring
process is, "Is this a nice to have, or is this essential?"
From my experience, what was considered a "nice to
have" generally falls by the wayside after time and
doesn't get used.
What change would you like to bring to the HR
industry if given a chance?
If given a chance, a change that I would like to bring to
the HR industry is to encourage people to think more
broadly and expansively about talent. It's a shame that
blind spots continue to narrow our options.
Preconceived notions, history, past failures and
successes, generalizations, and comfort levels severely
restrict what's possible.
We don't always embrace fresh thinking and novel
approaches when it comes to moving talent around.
Therefore, asking ourselves tough questions about how
we arrived at our conclusions and being open to
challenging long-held beliefs, perhaps even suspending
them to explore a range of possibilities, would bring
new answers and ideas, hopefully leading to better
outcomes.
What, according to you, could be the next significant
change in the HR sector?
The most significant change noted in HR recently has
been referred to, in a catchy way, as "The Great
Resignation." However, I see a fundamental relationship
taking place in the workplace, to a greater effect, that I
refer to as "The Great Reflection." In today's
professional environment, people feel empowered to
insist on limits on what they will accept and won't
tolerate.
This emboldened stance vastly differs from the
traditional employer-employee framework, which
continues to be challenged by this new push-pull
dynamic on both sides. I think we're going to see more
savvy employers responding in more meaningful ways
to employee engagement.
Engagement should be measured more frequently, as a
pulse check, to understand employees' desires. In
today's workplace, employees want their voices
considered when determining what and how work is
done.
Organizations that can listen and respond well will
make better decisions overall and will achieve better
outcomes, higher customer satisfaction, and better
financial results than previously. Leadership doesn't
always have to mean the nucleus at the top driving
everything. Instead, senior leadership should be
anchors of humility, openness, trust, action-oriented
behavior, and setting the tone for the organization.
Where do you envision yourself in the long run, and
what are your goals for "The Candidate Guru"?
The Candidate Guru started as something fun to do, as a
continuation of what I was talking about when invited to
speak at conferences. This platform has provided me the
opportunity to connect and re-connect with people on
a range of talent acquisition topics that are genuinely
exhilarating to my psyche:
Ÿ career development
Ÿ career mobility
Ÿ upskilling and re-skilling
Ÿ Coaching people on how to find the right job and
Ÿ Assisting employers on how to identify the right
people to hire, which ultimately results in forming a
diverse and cohesive team.
What could be more exciting than that?
In the long run, who knows where this will go? But one
thing for sure is that I'm having a blast on social media
sharing two-minute tips for candidates and hiring
managers. These segments seem to resonate with
people. Topics have included salary negotiation, dealing
with resume inflation (embellishment), the most
popular day of the week to apply for a job, and how to
make the best hiring decision among a short list of
finalists.
What's shocking to me is the number of people who
stop me in the street to tell me how much they
appreciate and look forward to my posts. Having a
sense of humor helps—I can't take myself too seriously
when doing this.
What would you advise budding entrepreneurs who
aspire to venture into the HR sector?
My advice to budding entrepreneurs who aspire to
venture into the HR sector is to know what you're
talking about. Just having a good idea isn't sufficient to
make you successful.
You have to be genuinely credible, which translates into
having an abundance of real-life stories to reference
from personal experience, data, and research. I think a
little gray hair helps, too, though in my case, you've got
to look hard to see what's left of it.
5Ways to Build a
Strong Employer Brand
and
Attract Top Talent
In today's competitive job market, attracting and
retaining top talent has become a challenging task for
employers. A strong employer brand is crucial in
gaining a competitive edge and luring the best candidates.
An employer brand reflects an organization's reputation as
an employer and the perception of current and potential
employees.
In this article, we will explore five effective ways to build a
robust employer brand and attract top talent to your
organization.
Define Your Employer Value Proposition (EVP):
An EVP represents the unique benefits and offerings that set
your organization apart as an employer of choice. To
develop a compelling EVP, consider the following:
Ÿ Company culture: Highlight the values, mission, and
workplace culture that align with the aspirations of
potential candidates.
Ÿ Career growth opportunities: Showcase the professional
development programs, mentoring, and training
opportunities that your organization provides to
employees.
Ÿ Work-life balance: Emphasize the work-life balance
initiatives and flexible work arrangements that
contribute to employee well-being.
Ÿ Recognition and rewards: Communicate the recognition
and reward systems in place to appreciate employee
contributions and foster a sense of accomplishment.
Craft Engaging Employer Branding Content:
Ÿ Effective employer branding content helps potential
candidates understand your organization's values and
work environment. Consider implementing the
following strategies:
Ÿ Employee testimonials: Feature stories and testimonials
from current employees, showcasing their experiences,
career growth, and satisfaction working at your
company.
Ÿ Video content: Utilize videos to provide a virtual office
tour, employee interviews, and day-in-the-life
narratives, offering an authentic glimpse into your
company's culture.
Ÿ Social media presence: Maintain an active and engaging
presence on social media platforms to share updates,
company events, and employee accomplishments.
April 3 14 www.
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Comprehensive
Attributes
April 3 15 www.
202 | | ciolook.com
Prioritize Candidate Experience:
Ÿ A positive candidate experience not only leaves a lasting
impression but also contributes to your employer brand.
Focus on the following elements to enhance candidate
experience:
Ÿ Streamlined application process: Simplify the
application process to reduce friction and make it user-
friendly for candidates.
Ÿ Personalized communication: Provide timely and
personalized communication at each stage of the
recruitment process to keep candidates engaged and
informed.
Ÿ Feedback and closure: Offer feedback to candidates,
even if they aren't selected, and ensure a smooth and
respectful closure to the application process.
Foster Employee Advocacy:
Ÿ Encourage your employees to be brand advocates and
ambassadors, as their satisfaction can significantly
impact your employer brand. Here's how you can foster
employee advocacy:
Ÿ Employee referral programs: Implement referral
programs that incentivize employees to recommend
potential candidates from their network.
Ÿ Internal communication: Keep employees informed
about organizational developments and involve them in
decision-making processes when possible.
Ÿ Encourage social sharing: Encourage employees to
share positive experiences and achievements on their
personal social media platforms, amplifying your
employer brand.
Embrace Diversity and Inclusion:
Ÿ Promoting a diverse and inclusive work environment
not only strengthens your employer brand but also
attracts top talent. To promote diversity and inclusion:
Ÿ Inclusive hiring practices: Review and revise hiring
practices to ensure they are inclusive, bias-free, and
promote equal opportunities for all candidates.
Ÿ Diverse leadership: Encourage diversity in leadership
positions, as this demonstrates your commitment to
fostering an inclusive culture.
Ÿ Employee resource groups: Establish employee resource
groups (ERGs) to support and empower
underrepresented employees, creating a more inclusive
workplace.
Building a strong employer brand is an ongoing process
that requires consistent effort and dedication. By defining
your EVP, crafting engaging content, prioritizing candidate
experience, fostering employee advocacy, and embracing
diversity and inclusion, your organization can attract top
talent and become an employer of choice in the competitive
job market. A robust employer brand not only helps you
attract the best candidates but also fosters employee loyalty,
engagement, and long-term success for your organization.
Remember that a strong employer brand is an investment
that pays dividends in the form of talented, motivated, and
dedicated employees who contribute to your company's
growth and success.
April 3 16 www.
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Today
Today
T
he constant evolution of the Media industry is
promoting the emergence of new platforms and
technologies in the picture. As a result,
companies need to stay ahead of the curve to succeed
in the competitive landscape. That’s where a talented
and strategic talent acquisition can influence the sector
widely. Harmonizing competency through talent
acquisition can be instrumental to an organization’s
success due to greater ability and competency. This is
facilitated by the understanding of the importance of
having a skilled team.
The exceptional and resourceful leader identifying,
navigating and ensuring the incorporation of skills and
expertise at Dentsu is Destiny Strickland (Talent
Acquisition Leader). With years of experience and a
keen eye for emerging trends, she is able to identify the
best candidates to help the company achieve its goal.
Destiny is passionately guiding candidates to share
company values and vision supporting a growth-
oriented future.
Dentsu offers a simplistic approach to help brands
capture opportunities that might come across in the
future. They are committed to creating new paths to
growth in a sustainable and responsible way, using their
insights to connect brand, content, commerce, and
experience.
We at CIOLook, interviewed Destiny to understand her
outlook on talent acquisition in media services.
Let’s delve into the insights of the interview:
Brief our audience about your journey as a business
leader until your current position at Dentsu. What
challenges have you had to overcome to reach where
you are today?
My career journey started in technical staffing and has
taken me through various industries, including
professional services and healthcare, and I am currently
going to Dentsu, an integrated media company. Having
worked through the financial crisis of 2008 and being in
the healthcare industry during the COVID pandemic
were some of the most challenging times in my career.
But these challenges also brought an immense amount
of learning and reward.
In 15 years of talent acquisition, I have had the
opportunity to explore every aspect of the process.
However, my passion for building and transforming
teams to achieve high-performance outcomes with
optimal operational effectiveness lingered during the
course. My career has allowed me to work across
multiple industries, the most challenging being the
healthcare sector during a pandemic.
Our talent acquisition team was challenged with
recruiting and redeploying staff during a state of
unknown. But it was also one of the proudest moments
as a leader as they showed up, did their best and
delivered world-class results.
Tell us something more about your company and its
mission and vision.
Ÿ Dentsu is the network designed for what’s next,
helping clients predict and plan for disruptive future
opportunities and create new paths to growth in a
sustainable economy.
Ÿ Taking a people-centered approach to business
transformation, we use insights to connect brand,
content, commerce and experience underpinned by
modern creativity.
Ÿ As part of Dentsu Group Inc., we are headquartered
in Tokyo, Japan with a 65,000-strong employee base
April 2023 | 20 | www.ciolook.com
of dedicated
professionals working
across four regions namely -
Japan, the Americas, EMEA and
APAC. Dentsu combines Japanese
innovation with a diverse and global
perspective to drive client growth and shape
society.
Dentsu Group Inc. websites:
https://www.group.dentsu.com/en/and
https://www.dentsu.com/
Mission:
Dentsu's mission is to "Innovate the Way Brands Are
Built" by delivering value to clients through integrated
communication services that combine various
marketing disciplines, digital technologies, and
creativity. Dentsu aims to create new value for clients
Des ny Strickland
Talent Acquisi on
Leader
Dentsu
Interna onal
April 2023 | 21 | www.ciolook.com
and contribute to society by building strong, long-
lasting relationships with its stakeholders, including
clients, employees, shareholders, and communities.
Vision:
Dentsu's vision is to become the "Most Integrated
Communication Service Provider in the World" by
leveraging its unique strengths, including its global
network, data-driven insights, and creativity. Dentsu
aims to be a company that is trusted and valued by its
clients, as well as a company that attracts and retains
the best talent in the industry. Additionally, Dentsu
seeks to make a positive impact on society through its
corporate social responsibility activities and by
contributing to the achievement of the United Nations'
Sustainable Development Goals.
Enlighten us on how you have impacted the talent
acquisition niche through your expertise in the
market.
Using data to provide insights on how to improve
process improvements that lead to a more positive
candidate and hiring experience is my passion. This is
the area I have made an impact on in the talent
acquisition field. When we can impact the experience
people have in their recruitment process it directly
implies, we will hire higher quality talent that are
committed long-term to support the growth of the
organization.
Describe in detail the values and the work culture that
drives your organization.
Dentsu is a radically collaborative organization and
believes all team members can lead. When we work and
bring ideas together, we create high-quality outcomes
for clients and are a force for good. This also reflects
Dentsu fosters a culture of collaboration, empowering
every team member to contribute and take on
leadership roles. By working together and sharing
ideas, the employees are able to deliver exceptional
results for clients and make a positive impact.
Undeniably, technology is playing a significant role in
almost every sector. How are you leveraging
technological advancements to make your solutions
resourceful and how it will help the HR industry
transform?
Leveraging tools to expedite key points in the process
for candidates, such as self-scheduling for interviews
provide direct access and control of the process for the
candidates while maintaining a high-touch process.
One area where technology is transforming Dentsu's
operations is in the field of human resources (HR).
Dentsu is leveraging technology to improve HR
processes, increase efficiency, and enhance the
employee experience. For example, the organization
has implemented a range of HR technologies, including
cloud-based HR platforms, automated performance
management systems, and advanced data analytics
tools. This is due to the approach to be employee-
centric, data-driven, and efficient in operations.
These technologies enable Dentsu to collect and
analyze large amounts of employee data, which helps
the company identify patterns and trends related to
employee engagement, performance, and retention.
Using data to inform HR decisions makes them more
informed decisions about talent acquisition and
development, as well as identifies opportunities for
improving the employee experience.
In addition, Dentsu is using technology to facilitate
communication and collaboration between employees,
regardless of their physical location. This includes the
use of virtual collaboration tools, such as video
conferencing and instant messaging platforms, to
facilitate real-time communication and collaboration.
Where do you envision yourself to be in the long run,
and what are your future goals for Dentsu?
Continuing to add value to our people at Dentsu and
contributing to the Talent Acquisition profession across
industries.
What would be your advice to budding entrepreneurs
who aspire to venture into the talent acquisition
sector?
Understand the market by identifying current market
conditions across industries, the gaps and challenges in
the existing talent acquisition process and tailor your
services accordingly.
April 2023 | 22 | www.ciolook.com
THE Importance of
DiversityandInclusion
inTalent Acquisition
April 2023 | 24 | www.ciolook.com
In today's competitive business landscape,
organizations strive to attract and retain top talent that
can drive innovation, growth, and success. However,
merely focusing on skills and experience is no longer
enough to build high-performing teams. The emphasis on
diversity and inclusion has become a critical aspect of talent
acquisition strategies. Embracing diversity in the workplace
not only fosters a more inclusive environment but also
unlocks a multitude of benefits that positively impact the
organization as a whole. This article explores the
significance of diversity and inclusion in talent acquisition
and its undeniable impact on business success.
Embracing Diversity for Enhanced Creativity and
Innovation
Diverse teams bring together individuals with unique
perspectives, experiences, and backgrounds. Such diversity
sparks creativity and innovation by encouraging the
exchange of fresh ideas and problem-solving approaches.
When people from different walks of life collaborate, they
can draw on a broader pool of knowledge and insights,
leading to more robust decision-making processes.
Companies that prioritize diversity in talent acquisition can
tap into this wealth of creativity, gaining a competitive
advantage in their respective industries.
Strengthening the Organization's Reputation
In a socially conscious era, consumers and potential
employees are increasingly drawn to companies that
prioritize diversity and inclusion. Organizations that
actively promote diversity in their workforce send a
positive message to the market, demonstrating their
commitment to fairness and equality. A strong reputation
for diversity and inclusion can attract top talent, as
prospective employees seek out inclusive workplaces that
value their unique contributions and perspectives.
Expanding Market Reach and Customer Base
Diverse teams not only contribute to innovation within the
company but also enhance the organization's ability to
understand and connect with diverse customer bases.
Having a workforce that reflects the diverse demographics
of their target markets allows companies to build stronger
relationships with customers and tailor products and
services to meet their specific needs. As a result, diverse
and inclusive talent acquisition strategies can contribute to
increased customer loyalty and market share.
Boosting Employee Engagement and Retention
A diverse and inclusive workplace fosters a sense of
belonging and psychological safety among employees.
When individuals feel valued and respected for who they
are, they are more likely to be engaged in their work,
leading to increased productivity and job satisfaction.
Moreover, companies that prioritize diversity and inclusion
tend to experience higher employee retention rates.
Employees are more likely to stay with an organization that
respects their identities and provides opportunities for
growth and advancement.
Mitigating Unconscious Bias in the Hiring Process
Unconscious bias can inadvertently creep into the talent
acquisition process, leading to the unintentional exclusion
of qualified candidates from underrepresented groups. By
actively seeking diversity in the candidate pool,
organizations can counteract these biases and build a fair
and equitable hiring process. Implementing inclusive
practices, such as blind resume reviews or diverse interview
panels, can help create a level playing field and ensure that
talent is evaluated solely based on merit.
April 2023 | 25 | www.ciolook.com
Compliance with Regulatory and Ethical Standards
Many countries and regions have enacted laws and
regulations that promote diversity and inclusion in the
workplace. Failure to adhere to these standards can result in
legal repercussions and damage to the organization's
reputation. By embracing diversity in talent acquisition,
companies not only comply with legal requirements but
also demonstrate a commitment to ethical and socially
responsible business practices.
Driving Financial Performance
Numerous studies have shown a strong correlation between
diversity and financial performance. Companies with
diverse leadership teams often outperform their competitors
in terms of profitability and shareholder value. This
correlation can be attributed to the fact that diverse teams
bring a wide range of perspectives and approaches, which
can lead to better decision-making, risk management, and
overall business strategy.
Fostering a Learning Culture
Diverse and inclusive workplaces encourage continuous
learning and personal growth. Employees in such
environments are more likely to be open to new ideas,
feedback, and constructive criticism. The ability to learn
from different perspectives and experiences can lead to a
more adaptable and resilient workforce, better equipped to
navigate changing market dynamics and emerging
challenges.
Enhancing Global Business Operations
For organizations operating on a global scale, having a
diverse workforce is essential for effective international
expansion. Different cultures, languages, and customs
require a diverse pool of talent with an understanding of
local markets. Inclusive talent acquisition practices ensure
that teams possess the cultural intelligence and sensitivity
needed to engage effectively with clients, partners, and
stakeholders worldwide.
Encouraging Employee Empowerment and Leadership
Development
A commitment to diversity and inclusion empowers
employees to take on leadership roles and responsibilities.
When employees see a diverse set of leaders who resemble
themselves, they are more likely to envision their own
career advancement possibilities within the organization.
This empowerment not only boosts employee morale but
also results in a more diverse leadership pipeline for the
company's future.
April 2023 | 26 | www.ciolook.com
www.ciolook.com

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  • 2. Leadership is not about being It is about making everyone else better. thebest. www.ciolook.com
  • 3.
  • 5. T he field of Talent Acquisition has evolved significantly over the years, and with that evolution, the role of leaders has become increasingly critical to organizational success. Influential leaders are strategic thinkers who can align initiatives with the overall business strategy. They understand the big picture and can identify ways to drive business outcomes. Effective communication is a critical skill for leaders in talent acquisition. They must be able to communicate with all levels of the organization, including senior leaders, managers, and employees. The most influential leaders are adaptable and can quickly respond to changes in the business environment. They are flexible in their approach and are willing to adjust their strategies as needed. Data is becoming increasingly important in talent acquisition, and leaders understand the value of data-driven decision-making. They use data to inform their strategies and initiatives and can effectively communicate the insights derived from data to stakeholders. Leaders must be collaborative and able to work across different departments and teams. They must be able to build relationships and partnerships to drive initiatives. Influential leaders are innovative and continuously seek out new ways to improve processes and practices. They are not afraid to take risks and experiment with new ideas. The most influential leaders are empathetic and can connect with employees on a personal level. They understand the importance of employee well-being and are committed to creating a positive workplace culture. Moreover, the most influential leaders possess a unique combination of strategic thinking, strong communication skills, adaptability, data-driven decision-making, collaboration, innovation, and empathy. These qualities enable them to be effective in their roles and drive business outcomes. Mapping the journey of such exemplary leaders in the talent acquisition niche of the dynamic business arena, CIOLook spotlights “The 10 Most Influential Talent Acquisition Leaders to Follow, 2023.” Flip through the pages and indulge in the novelties that these adept leaders are empowering in the dynamic business arena. Plethora of Incredible Traits AbhishekJoshi T
  • 6. C o n t e n t s Articles Profiles 24 14 20 Elements and Fundamentals Comprehensive A ributes 5 Ways to Build a Strong Employer Brand and A ract Top Talent The Importance of Diversity and Inclusion in Talent Acquisi on Page No. Page No. Page No.
  • 8. CONTENT Deputy Editor Abhishek Joshi Managing Editor Muskan Kapoor DESIGN Visualizer Art & Design Director Ankita Pandharpure Associate Designer Revati Badkas SALES Senior Sales Manager Sihanee M., Rouniyar A. Customer Success Manager Simon Taylor Sales Executives Shashi Rajbhar, Josh TECHNICAL Technical Head Prachi Mokashi Technical Consultant Victor Collins APRIL, 2023 Copyright © 2023 CIOLOOK, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from CIOLOOK. Reprint rights remain solely with CIOLOOK. FOLLOW US ON www.facebook.com/ciolook www.twitter.com/ciolook WE ARE ALSO AVAILABLE ON Email info@ciolook.com For Subscription www.ciolook.com CONTACT US ON Pooja M Bansal Editor-in-Chief sales@ciolook.com SME-SMO Research Analyst Eric Smith SEO Executive Sagar Lahigade
  • 9. Brief Company Name Craig Haydamack Senior Vice President, CHRO Under Craig's leadership, milliken has been innovating with the purpose to explore, discover and create ways to enhance people’s lives. Cissy Pau Principal Consultant Cissy specializes in translating industry best practices into customized HR solutions suitable to each client's unique situation. Clear HR Consulting clearhrconsulting.com Milliken & Company milliken.com Brandy delivers exceptional results through broad-based human resources expertise, business operations proficiency, strategic planning, leadership of strategic change initiatives and talent management. Kendra Scott kendrascott.com David implements his expertise in talent acquisition with his extensive market knowledge from decades of first-hand experience leading talent acquisition at premier institutions. The Candidate Guru thecandidateguru.com With years of experience and a keen eye for emerging trends, Destiny is able to identify the best candidates to help the company achieve its goal. Dentsu Internaonal dentsu.com Featured Person Brandy Sislow Senior Human Resources Executive David Crawford Founder Destiny Strickland Talent Acquisition Leader Sunil Kumar Chief Human Resources Officer Sunil has been delivering best Business Practises for the last 2 decades across multiple industry domains. Marc Pavlopoulos Founder/HR Mark remotely and legally employs Canadian workers in Canada who work for US companies without a Canadian subsidiary via our EOR (Employer of Record)/PEO (Professional Employer Organization) service. Syndesus syndesus.com Frontline Logistics fllogistics.com Husam is an experienced CHRO with a demonstrated experience in Human Resources field. Abu Dhabi National Insurance Company adnic.ae Driven by his five-point customer pledge Terri aims to be trusted adviser, we provide innovative technology, quality services, and strategic partnerships that help practices grow profitably. Greenway Health greenwayhealth.com Timothy is a senior executive and trusted advisor to C-suite teams with 25+ years driving business transformation through the following enterprise human resources Better Health Group betterhealthgroup.com Husam Mansour Chief Human Resources Officer Terri Gonzale CHRO Timothy Trodden Chief Human Resources Officer
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  • 12. ith over 20 years of experience in the Talent WAcquisition industry, despite a background in Economics and Management Accounting, David Crawford discovered his passion for HR when he volunteered to work on HR projects within Finance. As the Founder of "The Candidate Guru," David implements his expertise in talent acquisition with his extensive market knowledge from decades of first-hand experience leading talent acquisition at premier institutions. We caught up with David to learn more about his professional journey and how he makes hiring easy for his clients. Below are highlights of the interview: Brief our audience about your journey as a business leader and your current role as "The Candidate Guru." What challenges have you had to overcome to reach where you are today? I have been in the talent acquisition field for more than two decades. I'm not sure there is a traditional route for doing this work, but mine certainly hasn't been. I earned an undergraduate degree with a concentration in Economics and an MBA in Management Accounting. Always fascinated with financial markets and Wall Street, I launched my career in Financial Operations, then moved over to the world of Finance and Accounting, supporting Sales and Trading Desks at one of the most prestigious and well-established global financial services firms. In the early stage of my career, HR wasn't even on my radar. When, on a whim, I volunteered to get involved in HR projects within Finance, I was surprised to discover my preference for HR over Finance, and I have worked within the sector ever since. What I bring to Talent Acquisition is emphasizing how important it is to understand the business being supported. Being credible and relevant to key stakeholders means knowing what's taking place in the external market and being able to use that insight when building an internal strategy. I find challenges of this sort fascinating—they've allowed me to contribute to the conversation as a "guru.” Tell us something more about The Candidate Guru and your mission and vision. Just recently, as a side gig, I began sharing advice on social media and talking about hot topics in talent acquisition, especially for hiring managers and candidates. Writing these Candidate Guru posts has created an ongoing rapport and connection with a broader audience, not just with people I've known professionally over the years but also with strangers who seem to appreciate concise, direct, and real-world guidance. I hope my posts will assist candidates seeking employers and employers seeking candidates. My perspective comes from my extensive work history, managing recruiting at well-known companies and experiencing what has worked and what hasn't. Truthfully, my past mistakes have taught me more than my successes.
  • 13. Enlighten us on how you have impacted the talent acquisition niche through your expertise in the market. I tend to be outspoken, which gets people talking. My impact on talent acquisition, especially recently, has grabbed the attention of practitioners not only in the industries where I have worked, but more broadly. That being said, it helps to receive public acknowledgement and affirmation from talent acquisition focused polling and research organizations. I also firmly believe that in the recruiting world, hearing from candidates who ultimately don't get hired, not just those who receive job offers, provides a more authentic sense of your process and how it works. Describe in detail the values and the work culture that drive an organization. Specific values and aspects of work culture are paramount: integrity, client focus, high-quality deliverables, relentless pursuit of meeting the goal, and establishing a trusting relationship are essential, regardless of economic conditions. It's easy to celebrate and nod your head in agreement in good times, but the actual test is whether the culture persists in embracing those values in more challenging environments. Undeniably, technology is playing a significant role in almost every sector. How are you leveraging technological advancements to make your solutions resourceful? Technology has improved talent acquisition in so many ways. It wasn't so long ago when people mailed (with a postage stamp) cover letters and resumes. When seeking employment, job applications were paper- based forms. Available positions were advertised in newspapers and magazines. Not only do these things now sound archaic, but in minutes, from your smartphone, you can find a job, submit your resume, apply online, and receive confirmation that your information was received. Even better, now, some tools notify the job seeker about similar jobs that may be of interest. Interviews can get scheduled without even having to talk to anyone. Video interviews, both live stream and recorded, have significantly reduced the interview-to-hire timeline. However, with all of these improvements, every component of the candidate and hiring manager's journey is worthy of constant review to ensure they enhance, rather than complicate, the experience. One question I ask routinely about steps in the hiring process is, "Is this a nice to have, or is this essential?" From my experience, what was considered a "nice to have" generally falls by the wayside after time and doesn't get used. What change would you like to bring to the HR industry if given a chance? If given a chance, a change that I would like to bring to the HR industry is to encourage people to think more broadly and expansively about talent. It's a shame that blind spots continue to narrow our options. Preconceived notions, history, past failures and successes, generalizations, and comfort levels severely restrict what's possible.
  • 14. We don't always embrace fresh thinking and novel approaches when it comes to moving talent around. Therefore, asking ourselves tough questions about how we arrived at our conclusions and being open to challenging long-held beliefs, perhaps even suspending them to explore a range of possibilities, would bring new answers and ideas, hopefully leading to better outcomes. What, according to you, could be the next significant change in the HR sector? The most significant change noted in HR recently has been referred to, in a catchy way, as "The Great Resignation." However, I see a fundamental relationship taking place in the workplace, to a greater effect, that I refer to as "The Great Reflection." In today's professional environment, people feel empowered to insist on limits on what they will accept and won't tolerate. This emboldened stance vastly differs from the traditional employer-employee framework, which continues to be challenged by this new push-pull dynamic on both sides. I think we're going to see more savvy employers responding in more meaningful ways to employee engagement. Engagement should be measured more frequently, as a pulse check, to understand employees' desires. In today's workplace, employees want their voices considered when determining what and how work is done. Organizations that can listen and respond well will make better decisions overall and will achieve better outcomes, higher customer satisfaction, and better financial results than previously. Leadership doesn't always have to mean the nucleus at the top driving everything. Instead, senior leadership should be anchors of humility, openness, trust, action-oriented behavior, and setting the tone for the organization. Where do you envision yourself in the long run, and what are your goals for "The Candidate Guru"? The Candidate Guru started as something fun to do, as a continuation of what I was talking about when invited to speak at conferences. This platform has provided me the opportunity to connect and re-connect with people on a range of talent acquisition topics that are genuinely exhilarating to my psyche: Ÿ career development Ÿ career mobility Ÿ upskilling and re-skilling Ÿ Coaching people on how to find the right job and Ÿ Assisting employers on how to identify the right people to hire, which ultimately results in forming a diverse and cohesive team. What could be more exciting than that? In the long run, who knows where this will go? But one thing for sure is that I'm having a blast on social media sharing two-minute tips for candidates and hiring managers. These segments seem to resonate with people. Topics have included salary negotiation, dealing with resume inflation (embellishment), the most popular day of the week to apply for a job, and how to make the best hiring decision among a short list of finalists. What's shocking to me is the number of people who stop me in the street to tell me how much they appreciate and look forward to my posts. Having a sense of humor helps—I can't take myself too seriously when doing this. What would you advise budding entrepreneurs who aspire to venture into the HR sector? My advice to budding entrepreneurs who aspire to venture into the HR sector is to know what you're talking about. Just having a good idea isn't sufficient to make you successful. You have to be genuinely credible, which translates into having an abundance of real-life stories to reference from personal experience, data, and research. I think a little gray hair helps, too, though in my case, you've got to look hard to see what's left of it.
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  • 16. 5Ways to Build a Strong Employer Brand and Attract Top Talent In today's competitive job market, attracting and retaining top talent has become a challenging task for employers. A strong employer brand is crucial in gaining a competitive edge and luring the best candidates. An employer brand reflects an organization's reputation as an employer and the perception of current and potential employees. In this article, we will explore five effective ways to build a robust employer brand and attract top talent to your organization. Define Your Employer Value Proposition (EVP): An EVP represents the unique benefits and offerings that set your organization apart as an employer of choice. To develop a compelling EVP, consider the following: Ÿ Company culture: Highlight the values, mission, and workplace culture that align with the aspirations of potential candidates. Ÿ Career growth opportunities: Showcase the professional development programs, mentoring, and training opportunities that your organization provides to employees. Ÿ Work-life balance: Emphasize the work-life balance initiatives and flexible work arrangements that contribute to employee well-being. Ÿ Recognition and rewards: Communicate the recognition and reward systems in place to appreciate employee contributions and foster a sense of accomplishment. Craft Engaging Employer Branding Content: Ÿ Effective employer branding content helps potential candidates understand your organization's values and work environment. Consider implementing the following strategies: Ÿ Employee testimonials: Feature stories and testimonials from current employees, showcasing their experiences, career growth, and satisfaction working at your company. Ÿ Video content: Utilize videos to provide a virtual office tour, employee interviews, and day-in-the-life narratives, offering an authentic glimpse into your company's culture. Ÿ Social media presence: Maintain an active and engaging presence on social media platforms to share updates, company events, and employee accomplishments. April 3 14 www. 202 | | ciolook.com
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  • 18. Prioritize Candidate Experience: Ÿ A positive candidate experience not only leaves a lasting impression but also contributes to your employer brand. Focus on the following elements to enhance candidate experience: Ÿ Streamlined application process: Simplify the application process to reduce friction and make it user- friendly for candidates. Ÿ Personalized communication: Provide timely and personalized communication at each stage of the recruitment process to keep candidates engaged and informed. Ÿ Feedback and closure: Offer feedback to candidates, even if they aren't selected, and ensure a smooth and respectful closure to the application process. Foster Employee Advocacy: Ÿ Encourage your employees to be brand advocates and ambassadors, as their satisfaction can significantly impact your employer brand. Here's how you can foster employee advocacy: Ÿ Employee referral programs: Implement referral programs that incentivize employees to recommend potential candidates from their network. Ÿ Internal communication: Keep employees informed about organizational developments and involve them in decision-making processes when possible. Ÿ Encourage social sharing: Encourage employees to share positive experiences and achievements on their personal social media platforms, amplifying your employer brand. Embrace Diversity and Inclusion: Ÿ Promoting a diverse and inclusive work environment not only strengthens your employer brand but also attracts top talent. To promote diversity and inclusion: Ÿ Inclusive hiring practices: Review and revise hiring practices to ensure they are inclusive, bias-free, and promote equal opportunities for all candidates. Ÿ Diverse leadership: Encourage diversity in leadership positions, as this demonstrates your commitment to fostering an inclusive culture. Ÿ Employee resource groups: Establish employee resource groups (ERGs) to support and empower underrepresented employees, creating a more inclusive workplace. Building a strong employer brand is an ongoing process that requires consistent effort and dedication. By defining your EVP, crafting engaging content, prioritizing candidate experience, fostering employee advocacy, and embracing diversity and inclusion, your organization can attract top talent and become an employer of choice in the competitive job market. A robust employer brand not only helps you attract the best candidates but also fosters employee loyalty, engagement, and long-term success for your organization. Remember that a strong employer brand is an investment that pays dividends in the form of talented, motivated, and dedicated employees who contribute to your company's growth and success. April 3 16 www. 202 | | ciolook.com
  • 19. 1 Year 12 Issues $250 6 Months 6 Issues $130 3 Months 3 Issues $70 1 Month 1 Issue $25 CHOOSE OUR SUBSCRIPTION Stay in the known. Subscribe to CIOLOOK Get CIOLOOK Magazine in print, and digital on www.ciolook.com Subscribe Subscribe Today Today
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  • 22. T he constant evolution of the Media industry is promoting the emergence of new platforms and technologies in the picture. As a result, companies need to stay ahead of the curve to succeed in the competitive landscape. That’s where a talented and strategic talent acquisition can influence the sector widely. Harmonizing competency through talent acquisition can be instrumental to an organization’s success due to greater ability and competency. This is facilitated by the understanding of the importance of having a skilled team. The exceptional and resourceful leader identifying, navigating and ensuring the incorporation of skills and expertise at Dentsu is Destiny Strickland (Talent Acquisition Leader). With years of experience and a keen eye for emerging trends, she is able to identify the best candidates to help the company achieve its goal. Destiny is passionately guiding candidates to share company values and vision supporting a growth- oriented future. Dentsu offers a simplistic approach to help brands capture opportunities that might come across in the future. They are committed to creating new paths to growth in a sustainable and responsible way, using their insights to connect brand, content, commerce, and experience. We at CIOLook, interviewed Destiny to understand her outlook on talent acquisition in media services. Let’s delve into the insights of the interview: Brief our audience about your journey as a business leader until your current position at Dentsu. What challenges have you had to overcome to reach where you are today? My career journey started in technical staffing and has taken me through various industries, including professional services and healthcare, and I am currently going to Dentsu, an integrated media company. Having worked through the financial crisis of 2008 and being in the healthcare industry during the COVID pandemic were some of the most challenging times in my career. But these challenges also brought an immense amount of learning and reward. In 15 years of talent acquisition, I have had the opportunity to explore every aspect of the process. However, my passion for building and transforming teams to achieve high-performance outcomes with optimal operational effectiveness lingered during the course. My career has allowed me to work across multiple industries, the most challenging being the healthcare sector during a pandemic. Our talent acquisition team was challenged with recruiting and redeploying staff during a state of unknown. But it was also one of the proudest moments as a leader as they showed up, did their best and delivered world-class results. Tell us something more about your company and its mission and vision. Ÿ Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in a sustainable economy. Ÿ Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience underpinned by modern creativity. Ÿ As part of Dentsu Group Inc., we are headquartered in Tokyo, Japan with a 65,000-strong employee base April 2023 | 20 | www.ciolook.com
  • 23. of dedicated professionals working across four regions namely - Japan, the Americas, EMEA and APAC. Dentsu combines Japanese innovation with a diverse and global perspective to drive client growth and shape society. Dentsu Group Inc. websites: https://www.group.dentsu.com/en/and https://www.dentsu.com/ Mission: Dentsu's mission is to "Innovate the Way Brands Are Built" by delivering value to clients through integrated communication services that combine various marketing disciplines, digital technologies, and creativity. Dentsu aims to create new value for clients Des ny Strickland Talent Acquisi on Leader Dentsu Interna onal April 2023 | 21 | www.ciolook.com
  • 24. and contribute to society by building strong, long- lasting relationships with its stakeholders, including clients, employees, shareholders, and communities. Vision: Dentsu's vision is to become the "Most Integrated Communication Service Provider in the World" by leveraging its unique strengths, including its global network, data-driven insights, and creativity. Dentsu aims to be a company that is trusted and valued by its clients, as well as a company that attracts and retains the best talent in the industry. Additionally, Dentsu seeks to make a positive impact on society through its corporate social responsibility activities and by contributing to the achievement of the United Nations' Sustainable Development Goals. Enlighten us on how you have impacted the talent acquisition niche through your expertise in the market. Using data to provide insights on how to improve process improvements that lead to a more positive candidate and hiring experience is my passion. This is the area I have made an impact on in the talent acquisition field. When we can impact the experience people have in their recruitment process it directly implies, we will hire higher quality talent that are committed long-term to support the growth of the organization. Describe in detail the values and the work culture that drives your organization. Dentsu is a radically collaborative organization and believes all team members can lead. When we work and bring ideas together, we create high-quality outcomes for clients and are a force for good. This also reflects Dentsu fosters a culture of collaboration, empowering every team member to contribute and take on leadership roles. By working together and sharing ideas, the employees are able to deliver exceptional results for clients and make a positive impact. Undeniably, technology is playing a significant role in almost every sector. How are you leveraging technological advancements to make your solutions resourceful and how it will help the HR industry transform? Leveraging tools to expedite key points in the process for candidates, such as self-scheduling for interviews provide direct access and control of the process for the candidates while maintaining a high-touch process. One area where technology is transforming Dentsu's operations is in the field of human resources (HR). Dentsu is leveraging technology to improve HR processes, increase efficiency, and enhance the employee experience. For example, the organization has implemented a range of HR technologies, including cloud-based HR platforms, automated performance management systems, and advanced data analytics tools. This is due to the approach to be employee- centric, data-driven, and efficient in operations. These technologies enable Dentsu to collect and analyze large amounts of employee data, which helps the company identify patterns and trends related to employee engagement, performance, and retention. Using data to inform HR decisions makes them more informed decisions about talent acquisition and development, as well as identifies opportunities for improving the employee experience. In addition, Dentsu is using technology to facilitate communication and collaboration between employees, regardless of their physical location. This includes the use of virtual collaboration tools, such as video conferencing and instant messaging platforms, to facilitate real-time communication and collaboration. Where do you envision yourself to be in the long run, and what are your future goals for Dentsu? Continuing to add value to our people at Dentsu and contributing to the Talent Acquisition profession across industries. What would be your advice to budding entrepreneurs who aspire to venture into the talent acquisition sector? Understand the market by identifying current market conditions across industries, the gaps and challenges in the existing talent acquisition process and tailor your services accordingly. April 2023 | 22 | www.ciolook.com
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  • 26. THE Importance of DiversityandInclusion inTalent Acquisition April 2023 | 24 | www.ciolook.com
  • 27. In today's competitive business landscape, organizations strive to attract and retain top talent that can drive innovation, growth, and success. However, merely focusing on skills and experience is no longer enough to build high-performing teams. The emphasis on diversity and inclusion has become a critical aspect of talent acquisition strategies. Embracing diversity in the workplace not only fosters a more inclusive environment but also unlocks a multitude of benefits that positively impact the organization as a whole. This article explores the significance of diversity and inclusion in talent acquisition and its undeniable impact on business success. Embracing Diversity for Enhanced Creativity and Innovation Diverse teams bring together individuals with unique perspectives, experiences, and backgrounds. Such diversity sparks creativity and innovation by encouraging the exchange of fresh ideas and problem-solving approaches. When people from different walks of life collaborate, they can draw on a broader pool of knowledge and insights, leading to more robust decision-making processes. Companies that prioritize diversity in talent acquisition can tap into this wealth of creativity, gaining a competitive advantage in their respective industries. Strengthening the Organization's Reputation In a socially conscious era, consumers and potential employees are increasingly drawn to companies that prioritize diversity and inclusion. Organizations that actively promote diversity in their workforce send a positive message to the market, demonstrating their commitment to fairness and equality. A strong reputation for diversity and inclusion can attract top talent, as prospective employees seek out inclusive workplaces that value their unique contributions and perspectives. Expanding Market Reach and Customer Base Diverse teams not only contribute to innovation within the company but also enhance the organization's ability to understand and connect with diverse customer bases. Having a workforce that reflects the diverse demographics of their target markets allows companies to build stronger relationships with customers and tailor products and services to meet their specific needs. As a result, diverse and inclusive talent acquisition strategies can contribute to increased customer loyalty and market share. Boosting Employee Engagement and Retention A diverse and inclusive workplace fosters a sense of belonging and psychological safety among employees. When individuals feel valued and respected for who they are, they are more likely to be engaged in their work, leading to increased productivity and job satisfaction. Moreover, companies that prioritize diversity and inclusion tend to experience higher employee retention rates. Employees are more likely to stay with an organization that respects their identities and provides opportunities for growth and advancement. Mitigating Unconscious Bias in the Hiring Process Unconscious bias can inadvertently creep into the talent acquisition process, leading to the unintentional exclusion of qualified candidates from underrepresented groups. By actively seeking diversity in the candidate pool, organizations can counteract these biases and build a fair and equitable hiring process. Implementing inclusive practices, such as blind resume reviews or diverse interview panels, can help create a level playing field and ensure that talent is evaluated solely based on merit. April 2023 | 25 | www.ciolook.com
  • 28. Compliance with Regulatory and Ethical Standards Many countries and regions have enacted laws and regulations that promote diversity and inclusion in the workplace. Failure to adhere to these standards can result in legal repercussions and damage to the organization's reputation. By embracing diversity in talent acquisition, companies not only comply with legal requirements but also demonstrate a commitment to ethical and socially responsible business practices. Driving Financial Performance Numerous studies have shown a strong correlation between diversity and financial performance. Companies with diverse leadership teams often outperform their competitors in terms of profitability and shareholder value. This correlation can be attributed to the fact that diverse teams bring a wide range of perspectives and approaches, which can lead to better decision-making, risk management, and overall business strategy. Fostering a Learning Culture Diverse and inclusive workplaces encourage continuous learning and personal growth. Employees in such environments are more likely to be open to new ideas, feedback, and constructive criticism. The ability to learn from different perspectives and experiences can lead to a more adaptable and resilient workforce, better equipped to navigate changing market dynamics and emerging challenges. Enhancing Global Business Operations For organizations operating on a global scale, having a diverse workforce is essential for effective international expansion. Different cultures, languages, and customs require a diverse pool of talent with an understanding of local markets. Inclusive talent acquisition practices ensure that teams possess the cultural intelligence and sensitivity needed to engage effectively with clients, partners, and stakeholders worldwide. Encouraging Employee Empowerment and Leadership Development A commitment to diversity and inclusion empowers employees to take on leadership roles and responsibilities. When employees see a diverse set of leaders who resemble themselves, they are more likely to envision their own career advancement possibilities within the organization. This empowerment not only boosts employee morale but also results in a more diverse leadership pipeline for the company's future. April 2023 | 26 | www.ciolook.com
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