Slides from the IFLA ARL Hot Topics 2023 session held in Rotterdam, The Netherlands on 22 August 2023. Presentation by: Satveer Nehra and Sadanand Bansode (India) Access the recording on YouTube: https://tinyurl.com/3xdkmbtb

1. Artificial Intelligence and ChatGPT in
Academic and Research Libraries:
Challenges and Opportunity
By-
Satveer Singh Nehra
SATVEERNEHRA22@GMAIL.COM
PhD Research Scholar
Department of Library and Information Science
Savitribai Phule Pune University, INDIA

2. Details
INTRODUCTION
3
EVOLUTION OF LIBRARIES
4
PRESENT ACADEMIC AND RESEARCH
LIBRARIES
10
OPPORTUNITIES OF IMPLEMENTING AI &
ChatGPT IN LIBRARIES
11
CHALLENGES OF IMPLEMENTING AI &
ChatGPT IN LIBRARIES
13

3. 2023 IFLA WLIC 2023 3
INTRODUCTION
• Libraries are working towards the advancement of
society through efficient services.
• Due to information overload, quick and straightforward
access to information is needed.
• Artificial intelligence (AI) has transformed various
aspects of human society, including education,
research, and libraries.
• ChatGPT: a new normal!

4. 2023 IFLA WLIC 2023 4
EVOLUTION OF LIBRARIES
Ancient Libraries

5. 2023 IFLA WLIC 2023 5
Medieval Libraries

6. 2023 IFLA WLIC 2023 6
Industrial Era Libraries

7. 2023 IFLA WLIC 2023 7
Post-industrial Era

8. 2023 IFLA WLIC 2023 8
Information-based Society/Digital Era

9. 2023 IFLA WLIC 2023 9
Virtual Era

10. 2023 IFLA WLIC 2023 10
PRESENT ACADEMIC AND RESEARCH
LIBRARIES
• Academic and Research libraries are crucial in supporting
research and scholarly communication.
• Their services include research data management, e-science,
open access, library publishing, web archiving, and digital
scholarship.
• Academic and research libraries also need to collaborate with
other units and partners within and outside their institutions to
create research infrastructures that support creating and
disseminating new knowledge.
• The COVID-19 pandemic expedited the adoption of remote
access and digital platforms, primarily driven by advancements
in artificial intelligence (AI).
• Libraries and ChatGPT: A collaboration worth doing.

11. 2023 IFLA WLIC 2023 11
OPPORTUNITIES OF IMPLEMENTING AI &
ChatGPT IN LIBRARIES
• Specialised Librarianship
• To Reshape Librarianship
• Real Time support and guidance

12. 2023 IFLA WLIC 2023 12
• Indexing & Collection Development
• Suggestion on collection development & Preservation
• New tools and services
• To access enormous resources

13. 2023 IFLA WLIC 2023 13
CHALLENGES OF IMPLEMENTING AI &
ChatGPT IN LIBRARIES
• Affecting reading habits and decline in user visits
• Decreased enthusiasm due to lack of interpersonal interaction
• Decreased creativity and critical thinking

14. 2023 IFLA WLIC 2023 14
Ethical Basis
• Lack of transparency and biases in information
• Ethical concerns
• Lack of clear guidelines and policies

15. 2023 IFLA WLIC 2023 15
Demographic
• Financial and infrastructural issues
• Job loss
• Non-availability of skilled staff & Technological challenges

16. 2023 IFLA WLIC 2023 16
Conclusion
• The influence of AI and ChatGPT on academic and research libraries is expected to significantly
impact their capacity to provide information access, preserve collections, and develop innovative tools
and services.
• AI represents a promising interdisciplinary approach to enhancing library operations and services.

17. 2023 IFLA WLIC 2023 17
QUESTIONS
1. Seeing the present scenario of ChatGPT, can we rely on the
information provided by ChatGPT?
2. What changes do the library professionals have to adopt on the
backdrop of AI and ChatGPT?
3. Will physical libraries exist in the future?

18. Thank you