1. Neli Tshabalala presented on social justice, diversity and inclusion efforts at the North-West University (NWU) libraries. 2. A key initiative was establishing 24 mini-libraries across 4 districts in partnership with the South African Library for the Blind to improve access to information for communities. 3. Impact includes capacity building, equipment and resources provided, narration of books into accessible formats, and outreach programs conducted at schools and correctional facilities.