The document discusses best practices in academic libraries as per the guidelines of the National Assessment and Accreditation Council (NAAC), focusing on total quality management and continuous improvement in service delivery. It outlines the core values of NAAC, such as promoting technological use and fostering global competencies among students, and emphasizes the changing roles of librarians in managing innovative library services. The text provides detailed strategies for library management, collections, technology use, and user engagement to enhance institutional excellence.

1. Best Practices in the Academic
Libraries for NAAC
Dr. Sangeeta Dhamdhere-Rao
Librarian
PES Modern College of Arts, Science and Commerce, GK, Pune
22nd April 2022
VSPM Academy of Higher Education, Nagpur
One Day Online State Level Webinar
On

2. NAAC and its Vision
• Total Quality Management (TQM) stresses upon continuous
improvement in services as core values.
• National Assessment and Accreditation Council (NAAC) is
continuously assessing Educational Institutions for their quality
• Vision of NAAC: To make quality the defining element of higher
education in India through a combination of self (IQAC) and
external quality evaluation, promotion and sustenance initiatives.
• Success of any educational institute or library is in its innovative
services and best practices.
Ref: http://naac.gov.in/index.php/en/

3. NAAC Core Values
Contributing to
National
Development
Fostering Global
Competencies
among Students
Inculcating a
Value System in
Students
Promoting the
Use of
Technology
Quest for
Excellence
Core Values are a set of principles or standards, based on which the
assessment is done.
Ref: http://naac.gov.in/index.php/en/

4. NAAC Core Values and Parameters
• More access with equity
• Developmental thrust in identification of research areas and academic programmes
• Community engagement
Contribution to National
Development
• Development of generic skills
• Development of application skills
• Development of life skills
Fostering Global
Competencies among
students
• Value integration in academic programmes
• Value integration in management practices
• Value inculcation through co-curricular and extra-curricular activities
Inculcating Value System in
Students
• For enrichment of learning
• For increasing the access-online programmes
• For system management
Promoting the Use of
Technology
• Development of benchmarks of excellence Best Practices application
Institutionalization of continuous improvement systems
Quest for Excellence
Ref: http://naac.gov.in/index.php/en/

5. Changing Role of Librarians
The Manager The Leader The Learner The Visionary
The Adaptor
The
Communicator
The Collaborator The Facilitator
The Risk Taker
The Technology
Expert
The Negotiator
Information
Specialist
The Marketing
Manager
The Innovator
The
Advisor/Expert/
Trainer

6. Ref:
https://www.maschoolibraries.org/newsletter/future-
ready-librarians

7. Role of Library in NAAC Criteria
1. Curricular Aspects (100)
2. Teaching-learning & Evaluation (350)
3. Research, Innovations & Extension (120)
4. Infrastructure & Learning Resources (100)
5. Student Support & Progression (130)
6. Governance, Leadership & Management (100)
7. Institutional Values & Best Practices (100)

8. Best Practices
Oxford Advanced Learners Dictionary describes ’best practices as
quality of high standard, excellence, highly improved, outstanding,
par excellence service. It means way of doing something that is
usual or expected way in a particular organization or situation,
guidelines for good practices. In this process of developing best
practices we take action rather than good ideas, and we improve
our skills.’
According to Webopedia, “Best practices are guidelines which are
used to obtain the most efficient & effective way of completing a
task using repeatable & proven procedures.”
These practices help to inculcate good environment among the user
community.

9. Best Practices
According to NAAC, A Best Practice may be innovation and be a
philosophy, policy, strategy, program, process or practice that solves a
problem or create new opportunities and positively impacts on
organizations.
Institutional excellence is the aggregate of the best practices followed in
different areas of institutional activities.
They are simply the best way to do things and have been worked out
through trial and error, and are found to be the most sensible way to
proceed.
It is continual review and improvement of a current practice.
The practice that is giving best results in terms of its usefulness and
appreciation feedback from its user group

10. How to Identify Best Practice?
1. Identify users’ requirements
2. Discover good practices
3. Document good practices
4. Validate best practices
5. Disseminate and apply
6. Develop a supporting infrastructure
-David Skyrme

11. How to document Best Practices
Title
Goal of the Practice
Context
The Process
Impact / Output of the Practice
Resources Required
Tools and Techniques Used

12. Best Practices in Library both offline and online
Change in User’s demands and perspectives
Impact of ICT and Web Technologies on Libraries
Library Automation and Digitization
Online Databases and Scholarly publications
Social Media, Education Policy, Pandemic
Active Library Services
We Need to go through Mutations with Time and
Situation like Wildebeest (Kalvit)

13. Best Practices in Libraries
NAAC suggested four broad areas in libraries
1. Management and Administration of Library
2. Collection and Services
3. Extent of use of services
4. Use of Technology
Core Values of NAAC
1. Contributing to National Development
2. Fostering Global Competencies among Students
3. Inculcating a Value System in Students
4. Promoting the Use of Technology
5. Quest for Excellence

14. Best Practices in Libraries
When Why Is Clear
The How is Easy

15. Best Practices in Management and Administration of Library
1. In-service Programs for professional
development
8. Student participation programme
2. Observation of other library practices 9. Earn While Learn Programme
3. Staff Promotional Policy on job
description and responsibilities
10. Library Science as optional
course/paper
4. Maintenance of Service Area
5. Special deposit scheme
6. Resource generation through external
membership
7. Student Internship programme

16. Best Practices in Collection and Services of Library
1. Compact Storage of less used collection
2. Collection development in different formats
3. Library Book Exhibition
4. Extending Library Opening Hours
5. Extended hours of Service
6. Collection Enhancement in hybrid library

17. Best Practices in Extent of the Use of Library Services
1. User Education through Information Literacy
2. User Orientation
3. Information Aids
4. Course module on LIS
5. Library Use Statistics
6. Best User Award
7. User Feedback through different format

18. Best Practices in Use of Information Technology in Libraries
1. Broadband Internet Centre 8. Digital Access to all internet documents
2. Library Homepage for Information Dissemination 9. Digital repositories
3. Dynamic library website 10. CD Mirror server facility
4. User feedback through the library homepage 11. CD Net server facility
5. Access to e-Resources, Electronic Surveillance 12. Digitization of Manuscripts
6. Group concessional night services offer for outside
students and scholars in accessing e-resources
13. Multi Lingual, integrated, web enabled database
with complete automation of in-house services
7. Access to digital repository through library website 14. Web Opac and Self developed library software
Ref: Library and Information Services: Case Presentation(2006). Best Practice Series. National
Assessment and Accreditation Council. Bangalore

19. Best Practices in Academic Libraries
• Online Exhibitions

20. • Virtual / Self Guided Tour: Audio/Video/Map PDF/Mobile Tour
Best Practices in Academic Libraries

21. • Virtual / Self Guided Tour: Audio/Video/Map PDF/Mobile Tour
Best Practices in Academic Libraries

22. Best Practices in Academic Libraries

23. • Wikis
Best Practices in Academic Libraries

24. Best Practices in Academic Libraries

25. • Interactive Games/Puzzles
Best Practices in Academic Libraries

26. Best Practices in Academic Libraries

27. • Interactive Classroom
Best Practices in Academic Libraries

28. Other Best Practices in Academic Libraries

29. Other Best Practices in Academic Libraries

30. Other Best Practices in Academic Libraries

31. Other Best Practices in Academic Libraries

32. Other Best Practices in Academic Libraries

33. Other Best Practices in Academic Libraries

34. Other Best Practices in Academic Libraries

35. Other Best Practices in Academic Libraries

36. Other Best Practices in Academic Libraries

37. Other Best Practices in Academic Libraries

38. Other Best Practices in Academic Libraries

39. Other Best Practices in Academic Libraries

40. Other Best Practices in Academic Libraries

41. 12. News/ Upcoming Events - Facebook
Other Best Practices in Academic Libraries

42. 12. Library Interactive Web Blog
Other Best Practices in Academic Libraries

43. 12. E-Newsletter
Other Best Practices in Academic Libraries

44. Padlet for Portal and Virtual Exhibition
https://padlet.com/librarian21/eo1d1tqq3aeclng

45. Instant Chat and Messaging/ Ask Librarian
Other Best Practices in Academic Libraries

46. Celebrating Birth Anniversaries of Eminent Personalities | Poster Competition | Book
Exhibitions | Story Telling Competition | Book Bank Facility I Best Reader Award
Other Best Practices in Academic Libraries

47. Other Best Practices in Academic Libraries
1
e-
Document
Delivery
Service
2
Adoption
of Village
for
Donating
Books
3
Scholarship
to the
students

48. Best Practice is not a one time activity
1
Innovative
Consistency
Continuity 2
Continuous
Improvements
3
Usefulness

49. Teamwork
Coming together is a beginning, staying together is a
progress and working together is a success. – Henry Ford

50. Every Problem has two Solutions
Bhag Lo ( Participate) Bhag Lo (Run Away)

51. NAAC Criteria 4.2.
4.2.1.
QlM
Library is automated using Integrated Library Management System (ILMS)
Data Requirement for last five years: Upload a description of library with,
 Name of ILMS software:
 Nature of automation (fully or partially):
 Version:
 Year of Automation:
File Description:
 Upload any additional information
 Paste link for Additional Information
4

52. NAAC Criteria 4.2.

53. Files to be maintained in the Automated
Library
Budget Book Bills Books (UGC) Bills
Book Bank Bills Book Bank Student
Applications & List
Books Binding File
Fine Record Institutional membership UGC Inflibnet & Delnet &
Databases
Periodical Outward Letter & DD Inward Outward
Library Membership form file (Staff and Visitors)
News Paper Clipping Notices File
Quotations Stationary Students Application
Software File
Stock Verification File Student TC Application File
Annual Reports and Audit
Grants Research Publications

54. Registers to be maintain in the Automated
library
• No Dues Register
• Visitor’s Register
• Movement Register
• Periodical Register
• CDs/DVDs Register
• Digital Library Attendance Register
• Issue-Return Register for students, teachers and non-teaching staff
• Inward / Outward Register