SlideShare a Scribd company logo
Welcome! 
Developing Successful 
Multilingual Content 
Jen Weaver! 
Marketing & Communications 
Manager! 
Carmazzi Global Solutions
Introductions
Today We’ll Cover: 
01 
02 
03 
04 
The Impact of Language Diversity 
Crafting Content Best Practices 
Protecting Content Integrity and Intent 
Key Technologies and Efficiencies
What is the desired result of this 
communication? 
Corporate 
Impact 
Where we live 
Audience 
Impact
Corporate Impact 
State Gap Goal
Audience Impact 
Comprehension Different 
conceptual 
Symbols Learner 
strategies 
frameworks 
from 
the 
native 
language 
may 
not 
“translate”
Language Preference 
72.1% 56.2% 
72.4% 
Sources: 
Common 
Sense 
Advisory, 
> 4 in 10 
The 
European 
Commission 
& 
The 
Gallup 
Organization 
74.7%
Oops!
Global Language Translation Strategy 
GLTS
Crafting Content 
Consider Tone Problem Content
Crafting Content 
Expect! 
Expanding 
Text
Crafting Content 
Passive Voice Reading Level
Oops!
Localization & Translation
Processes 
Translation & 
Localization 
Authoring
Internal Review
Oops!
Technology & Efficiency
Translation Memory 
Consistency 
Cost Savings
TM Cost Savings Example 
Document #1 states: “Please refer to the Master 
Policy for more plan details.“ 
If the same sentence is included in a future 
document, a 70 percent discount will apply. 
If a future document has a similar sentence, such as “Please refer to the 
Master Policy for additional details,” a 50 percent discount will apply.
Glossaries & Style Guides 
Security 
Suitability 
Expedited Timelines 
Cost Savings
How much is really 
needed?
? ? 
Questions? 
? ? 
?
Jen Weaver! 
jweaver@carmazzi.com ! 
www.carmazzi.com
Thank You!

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