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Copyright © Identity Summit 2015, all rights reserved.
Maximizing Return On Identity (ROI)
in a Brave New World
Daniel Raskin, VP of Strategy, ForgeRock
Copyright © Identity Summit 2015, all rights reserved.
What Levers Maximize Return on Identity?
Copyright © Identity Summit 2015, all rights reserved.
Business Levers for Maximizing ROI
Return on
Identity
User
Experience
New Channels
Personalization
Privacy
Single View
Relationships
Speed
Marketing
Enrichment
Open Source
Copyright © Identity Summit 2015, all rights reserved.
Reg Code: 63456
Register Me The Cloud
User
User Experience
Identity Drives Customer’s First Experience
Copyright © Identity Summit 2015, all rights reserved.
Multi-Channel Engagement
Enable New Channels for Engagement
User
Phones
Tablets
Laptops
Home Auto
Health
Smart City
Copyright © Identity Summit 2015, all rights reserved.
Personalization
Create Sticky Offerings that Foster Customer Loyalty
Daniel’s Identity Preferences
The Cloud Daniel’s Car
Personalized Car
Copyright © Identity Summit 2015, all rights reserved.
Privacy & Consent
Offer Privacy as a Differentiating Feature!
View my Health Data
Edit my Health Data
Download my Health Data
dr.phil@hc.com
Share
The Cloud
Daniel’s Privacy Controls
Daniel’s Wearable
Copyright © Identity Summit 2015, all rights reserved.
One Customer
Single Identity Profile FOR Customer Engagement
Life Insurance
Identity Attributes
Home Insurance
Identity Attributes
Auto Insurance
Identity Attributes
Boat Insurance
Identity Attributes
Daniel’s identity data
lives across many
BUs within an
organization
Flood Insurance
Identity Attributes
Earthquake Insurance
Identity Attributes
Copyright © Identity Summit 2015, all rights reserved.
Evolving Relationships
Managing Constantly Changing Connections
Daniel
Mobile
Alarm
Car
Door
Oven
TV
Lights
Kayo
Taro
Copyright © Identity Summit 2015, all rights reserved.
Time to Market
Deliver New Services Faster Than Competition
TIME TO
MARKET
0
Days
50
Days
Must move
at speed of
business
Copyright © Identity Summit 2015, all rights reserved.
Identity Fuels Marketing & Sales
Enrich The Sales Funnel with Identity Data
Domain 1
Domain 2
Domain 3
Prospect
IdentityAttributes
Identity Fuels
CRM Intelligence
Copyright © Identity Summit 2015, all rights reserved.
Open Source
Open Source is the New Normal
OPEN
SOURCE
Accessible
Innovative
Transparent
Secure
Enduring
Collaborative
Risk = ROI
Enterprise AppsMobile Apps Things Cloud
Single Architecture | Next Generation | Open | Chip-to-Cloud Deployments | IRM
Identity ManagementAccess Management Directory Services Identity Gateway
The ForgeRock Identity Platform
Copyright © Identity Summit 2015, all rights reserved.
Unified Platform = Unified Customer
Web Services
Security
Session
Management
Synchronization Auditing
LDAPv3 REST/JSON
Replication Access Control
Schema
Management
Caching
Auditing
Monitoring
Groups
Password Policy
Active
Directory Synch
Reporting
Authentication Authorization Provisioning
Password
Management
Authentication OpenID Connect
Federation Entitlements Workflow Engine Reconciliation Password Replay OAuth2
Adaptive Risk
Single
Sign-on
Registration Role Provisioning
Message
Transformation
SAML2
Throttling Scripting
CommonRESTAPI
CommonUserInterface
Single Integrated, Open Platform
Legacy World:
Employee Scale
Users Only
“Doorway” Security
Identity Fragments
Static Relationships
Months/Years
Massive integration
High TCO
ForgeRock World:
IoT Scale
Users, Devices, Services
Continuous Security
Single View of Customer
Contextual Relationships
Weeks/ Months
Pre-integrated
Low TCO
The ForgeRock Difference
Copyright © Identity Summit 2015, all rights reserved.
Thank You!

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Identity Summit UK: HOW TO MAXIMIZE RETURN ON IDENTITY IN A BRAVE NEW WORLD

  • 1. Copyright © Identity Summit 2015, all rights reserved. Maximizing Return On Identity (ROI) in a Brave New World Daniel Raskin, VP of Strategy, ForgeRock
  • 2.
  • 3. Copyright © Identity Summit 2015, all rights reserved. What Levers Maximize Return on Identity?
  • 4. Copyright © Identity Summit 2015, all rights reserved. Business Levers for Maximizing ROI Return on Identity User Experience New Channels Personalization Privacy Single View Relationships Speed Marketing Enrichment Open Source
  • 5. Copyright © Identity Summit 2015, all rights reserved. Reg Code: 63456 Register Me The Cloud User User Experience Identity Drives Customer’s First Experience
  • 6. Copyright © Identity Summit 2015, all rights reserved. Multi-Channel Engagement Enable New Channels for Engagement User Phones Tablets Laptops Home Auto Health Smart City
  • 7. Copyright © Identity Summit 2015, all rights reserved. Personalization Create Sticky Offerings that Foster Customer Loyalty Daniel’s Identity Preferences The Cloud Daniel’s Car Personalized Car
  • 8. Copyright © Identity Summit 2015, all rights reserved. Privacy & Consent Offer Privacy as a Differentiating Feature! View my Health Data Edit my Health Data Download my Health Data dr.phil@hc.com Share The Cloud Daniel’s Privacy Controls Daniel’s Wearable
  • 9. Copyright © Identity Summit 2015, all rights reserved. One Customer Single Identity Profile FOR Customer Engagement Life Insurance Identity Attributes Home Insurance Identity Attributes Auto Insurance Identity Attributes Boat Insurance Identity Attributes Daniel’s identity data lives across many BUs within an organization Flood Insurance Identity Attributes Earthquake Insurance Identity Attributes
  • 10. Copyright © Identity Summit 2015, all rights reserved. Evolving Relationships Managing Constantly Changing Connections Daniel Mobile Alarm Car Door Oven TV Lights Kayo Taro
  • 11. Copyright © Identity Summit 2015, all rights reserved. Time to Market Deliver New Services Faster Than Competition TIME TO MARKET 0 Days 50 Days Must move at speed of business
  • 12. Copyright © Identity Summit 2015, all rights reserved. Identity Fuels Marketing & Sales Enrich The Sales Funnel with Identity Data Domain 1 Domain 2 Domain 3 Prospect IdentityAttributes Identity Fuels CRM Intelligence
  • 13. Copyright © Identity Summit 2015, all rights reserved. Open Source Open Source is the New Normal OPEN SOURCE Accessible Innovative Transparent Secure Enduring Collaborative Risk = ROI
  • 14. Enterprise AppsMobile Apps Things Cloud Single Architecture | Next Generation | Open | Chip-to-Cloud Deployments | IRM Identity ManagementAccess Management Directory Services Identity Gateway The ForgeRock Identity Platform
  • 15. Copyright © Identity Summit 2015, all rights reserved. Unified Platform = Unified Customer Web Services Security Session Management Synchronization Auditing LDAPv3 REST/JSON Replication Access Control Schema Management Caching Auditing Monitoring Groups Password Policy Active Directory Synch Reporting Authentication Authorization Provisioning Password Management Authentication OpenID Connect Federation Entitlements Workflow Engine Reconciliation Password Replay OAuth2 Adaptive Risk Single Sign-on Registration Role Provisioning Message Transformation SAML2 Throttling Scripting CommonRESTAPI CommonUserInterface Single Integrated, Open Platform
  • 16. Legacy World: Employee Scale Users Only “Doorway” Security Identity Fragments Static Relationships Months/Years Massive integration High TCO ForgeRock World: IoT Scale Users, Devices, Services Continuous Security Single View of Customer Contextual Relationships Weeks/ Months Pre-integrated Low TCO The ForgeRock Difference
  • 17. Copyright © Identity Summit 2015, all rights reserved. Thank You!