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Identifying Maximum Impact
Media Placement Strategies II
When Money Moves to
Digital, Where Should it Go?



             Anne Hunter
             VP, Advertising Effectiveness
             comScore
Background
Continuing on a successful ARF paper
• Last year comScore and ValueClick presented a paper
  to the ARF on the impact of various media placement
  strategies in digital media
• The goal of the research was to help marketers
  understand how to allocate the money they were
  moving to digital and potentially provide a basis for a
  Market Mix Model for digital
• The response to the paper was overwhelming
  – Over 1,500 people downloaded it from the comScore site
  – Presented at the MIXX conference and IAB site
What We Learned
Using behavioral search and site visitation lifts
using AdEffx™ Action Lift™
• Different strategies drove very different results
• The best performing strategies changed from the
  short-term to long-term
• Retargeting drove both organic search and site
  visitations better than all other online display buying
  strategies
• When multiple strategies were used in
  concert, results were often higher than when a single
  strategy was used alone
Site Visitation Lifts by Media Placement
Strategy Over 4 Weeks
    Highest % Lift in                                        Highest % Lift in
Visitation within 1 week                                Visitation within 4 weeks
1. Retargeting*                                             1. Retargeting*
2. Audience                                                 2. Audience
3. Efficiency*                                              3. Contextual
4. RON*                                                     4. Premium
5. Contextual                                               5. RON*
6. Premium                                                  6. Efficiency*

*Indicates strategy that is based on optimizing to site visitation
Insights Lead to Questions
Clients asked us to continue the research
• Do placement strategies work the same way when
  measured by attitudinal data?
• What are the effects outside of a single ad network?
• How are different strategies affected by frequency?
• Could frequency be the cause of the
  multiplier effect?
• What is the cost per lift by strategy?
Methods
Meta data by strategy
• To understand the relative costs of achieving the attitudinal
  lifts and coverage we evaluated prices paid for each strategy
  across a wide variety of industries. In order reflect current
  pricing and buying methods, 6,362 individual placements
  which ran between April 2010 through March 2011 were used
  in the cost evaluation.
• All costs were normalized to a CPM basis
• Reach was determined using census tags placed on all ads in
  combination with comScore’s 2 million worldwide person
  panel to create a unified person based reach calculation.
  4,454 of the above placements were used to calculate the
  reach and frequency estimates using AdEffx™ Campaign
  Essentials™.
Methods
Attitudinal analysis, massive scale
• 256 campaigns which included 4,454 individual placements
  which ran between April 2010 through March 2011 were used
  in the attitudinal analysis with AdEffx™ Brand Survey Lift™
• All campaigns had a brand focused objective and at least
  15 distinct campaigns per strategy with most strategies
  averaging 62 studies per strategy. There were an average
  of 36,500 survey respondents per strategy.
• Altitudinal lift was calculated from in-flight survey responses
  based on exposure to a census tagged ad campaign. On scaled
  questions top two boxes out of seven were considered
  positive. comScore’s Smart Control™ methodology was used
  to calculate lifts of exposure based on the difference between
  the base lifts and incremental lifts generated by exposure.
Placement Strategies Evaluated
• Audience Targeted – Ads placed run of site or run of network which were
  additionally targeted to a specific demographic or behavior usually by
  cookie targeting
• Context – Ads which were placed in content relevant to the brand
• High Impact* – Ads which took over a high percentage of the viewers
  screen usually involving sight, sound and motion such as home page
  takeover units
• Retargeting – Ads where were shown to people who had previously
  visited the marketer’s site
• ROS and RON – Ads placed either run of site or run of network which did
  not have any additional targeting. They are often auto optimized via an
  ad server to the high converting audiences.
• Sponsorship* – Ads which surrounded premium content, usually in a
  permanent position and implied support of the content

*New to wave 2
Measures Evaluated
Awareness Measures           Impact Measures
• Ad Recall                  • Brand Favorability
  Did they remember seeing     Did they think highly of the
  the measured brand ads       measured brand
• Aided Awareness            • Intent to Recommend
  Were they aware of the       Would they recommend the
  measured brand when          measured brand to a friend
  prompted
                             • Intent to Purchase
• Top of Mind Recall           Did they intend to buy the
  When asked for the first     measured brand
  brand they thought of,
  did they mention the
  measured brand
Strategies Vary in Cost and Reach
Each has a different level of scarcity and value in
the market – site placements have highest costs
              $14                  250
              $12
                                   200
              $10




                                         Reach Index
                                   150
Average CPM




               $8
               $6                  100                 Reach Index
               $4                                      Average CPM
                                   50
               $2
               $0                  0
Frequency Varies by Strategy
Remarketing and sponsorship have very high
variance between mean and median frequencies
            9
            8
            7
            6
Frequency




            5
            4
            3                     Average frequency
            2
            1                     Median frequency
            -                     Variance
Example: Sponsorship Frequency
Distribution Variance
Most people see ads 1-2x while most impressions
are served to 20% of the viewers
                                               Average
70%
                                              frequency
60%                                                is
50%                                          6.67, media
                                               n is 2.96
40%
                                             Impressions
30%
                                             Viewers
20%

10%

 0%
      f 1-2   f 3-4   f 5-6   f 7-8   f 9+
The More You Show Ads, the More
People are Aware of Them
Average point lift across all strategies and
industries for awareness measures
8
7
6
5
4
                                                                  Average Point Lift
3
2
1
 -
              f 1-2                f 3-4   f 5-6   f 7-8   f 9+

Results significant at 90% confidence
But Not All Ad Strategies Generate the
Same Awareness
High Impact ads and ROS and RON generated the
highest lifts in awareness, from lowest bases
                             40%   2
                                   1.8
% of Viewers Already Aware




                             35%
                                   1.6
                             30%
                                   1.4
                             25%   1.2
                                                      Average




                                         Point Lift
                             20%   1
                                                      Point Lift
                             15%   0.8
                                   0.6
                             10%                      Base Line
                                   0.4
                              5%                      Awareness
                                   0.2
                              0%   0
The More You Show Ads, the More They
Influence People
Average point lift across all strategies and
industries for impact measures
0.9                                          But generating
0.8                                           lift in impact
0.7                                               is much
0.6                                            harder than
0.5                                          generating lift
0.4                                           in awareness
0.3
0.2                                          Average Point Lift
0.1
 0
      f 1-2   f 3-4   f 5-6   f 7-8   f 9+
Not All Ad Strategies Generate the
                    Same Impact
                    Remarketing and High Impact ads greatly increase
                    perceptions of a brand
                              50%                                                                       2.5
% Already Impacted by Brand




                              45%
                              40%                                                                       2
                              35%                                                                                          Average
                              30%                                                                       1.5




                                                                                                              Point Lift
                                                                                                                           Point Lift
                              25%
                              20%                                                                       1                  Base Line
                              15%                                                                                          Impact
                              10%                                                                       0.5
                               5%
                               0%                                                                       0
                                    Audience   Context    High    Remarketing   ROS and   Sponsorship
                                    Targeted             Impact                  RON
Sponsorship and High Impact Ads Work
      Well But at a Cost
      Audience targeting generates lift most
      inexpensively
                                               Awareness     Impact Lift    Cost per      Cost per
              Average    Average    Cost per   Lift Points   Points per    Awareness     Impact Lift
               CPM      Frequency   Viewer     per Viewer      Viewer       Lift Point     Point

Audience      $7.35       4.47      $0.03         0.35         0.63          $0.01         $0.02

Context       $10.75      4.71       $0.05        0.15         0.68          $0.01         $0.03

High Impact   $11.99      5.03       $0.06        0.83         1.75          $0.05         $0.11

Remarketing    $7.75      8.03       $0.06        2.18         0.81          $0.13         $0.05

RON and ROS    $8.30      3.59       $0.03        0.24         1.64          $0.01         $0.05

Sponsorship   $12.82      6.67       $0.09        0.46         1.03          $0.04         $0.09
If Frequencies Were Better Managed to
      the Median, Costs Could Go Down
      Reduce costs or reinvest for greater reach
      or more impact
                                               Awareness     Impact Lift    Cost per      Cost per
              Average    Median     Cost per   Lift Points   Points per    Awareness     Impact Lift
               CPM      Frequency   Viewer     per Viewer      Viewer       Lift Point     Point

Audience       $7.35      1.91       $0.01        0.35         0.63          $0.00         $0.01

Context       $10.75      2.04       $0.02        0.15         0.68          $0.00         $0.01

High Impact   $11.99      2.58       $0.03        0.83         1.75          $0.03         $0.05

Remarketing    $7.75      2.79       $0.02        2.18         0.81          $0.05         $0.02

RON and ROS    $8.30      1.74       $0.01        0.24         1.64          $0.00         $0.02

Sponsorship   $12.82      2.96       $0.04        0.46         1.03          $0.02         $0.04
Conclusions
Ideas reinforced and new learnings
• Remarketing continues to be a highly effective strategy for
  awareness and impact measures which is consistent with it’s
  earlier success in lifting Wave 1 behavioral measures
• RON and ROS advertising works well at generating awareness
  but viewers are not persuaded by the messaging, similar
  to the finding in wave 1 where effectiveness of RON
  wore off quickly
• High Impact ads and Sponsorships generate awareness
  but at a high cost
• Audience targeting is quite cost effective
• Better managing frequency can drive greater results for the
  same dollar
Next Steps
Build media planning model for digital strategies
• Correlate Behavioral effects from Wave 1 with attitudinal
  effects from Wave 2
• Link strategies to sales data with Wave 3
• Evaluate effects by industry
• Put input data into model to determine upstream behavioral
  and attitudinal markers that predict sales based on spend
  by tactic
Identifying Maximum Impact Media Placement Strategies II: When Money Moves to Digital, Where Should it Go?

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Identifying Maximum Impact Media Placement Strategies II: When Money Moves to Digital, Where Should it Go?

  • 1.
  • 2. Identifying Maximum Impact Media Placement Strategies II When Money Moves to Digital, Where Should it Go? Anne Hunter VP, Advertising Effectiveness comScore
  • 3. Background Continuing on a successful ARF paper • Last year comScore and ValueClick presented a paper to the ARF on the impact of various media placement strategies in digital media • The goal of the research was to help marketers understand how to allocate the money they were moving to digital and potentially provide a basis for a Market Mix Model for digital • The response to the paper was overwhelming – Over 1,500 people downloaded it from the comScore site – Presented at the MIXX conference and IAB site
  • 4. What We Learned Using behavioral search and site visitation lifts using AdEffx™ Action Lift™ • Different strategies drove very different results • The best performing strategies changed from the short-term to long-term • Retargeting drove both organic search and site visitations better than all other online display buying strategies • When multiple strategies were used in concert, results were often higher than when a single strategy was used alone
  • 5. Site Visitation Lifts by Media Placement Strategy Over 4 Weeks Highest % Lift in Highest % Lift in Visitation within 1 week Visitation within 4 weeks 1. Retargeting* 1. Retargeting* 2. Audience 2. Audience 3. Efficiency* 3. Contextual 4. RON* 4. Premium 5. Contextual 5. RON* 6. Premium 6. Efficiency* *Indicates strategy that is based on optimizing to site visitation
  • 6. Insights Lead to Questions Clients asked us to continue the research • Do placement strategies work the same way when measured by attitudinal data? • What are the effects outside of a single ad network? • How are different strategies affected by frequency? • Could frequency be the cause of the multiplier effect? • What is the cost per lift by strategy?
  • 7. Methods Meta data by strategy • To understand the relative costs of achieving the attitudinal lifts and coverage we evaluated prices paid for each strategy across a wide variety of industries. In order reflect current pricing and buying methods, 6,362 individual placements which ran between April 2010 through March 2011 were used in the cost evaluation. • All costs were normalized to a CPM basis • Reach was determined using census tags placed on all ads in combination with comScore’s 2 million worldwide person panel to create a unified person based reach calculation. 4,454 of the above placements were used to calculate the reach and frequency estimates using AdEffx™ Campaign Essentials™.
  • 8. Methods Attitudinal analysis, massive scale • 256 campaigns which included 4,454 individual placements which ran between April 2010 through March 2011 were used in the attitudinal analysis with AdEffx™ Brand Survey Lift™ • All campaigns had a brand focused objective and at least 15 distinct campaigns per strategy with most strategies averaging 62 studies per strategy. There were an average of 36,500 survey respondents per strategy. • Altitudinal lift was calculated from in-flight survey responses based on exposure to a census tagged ad campaign. On scaled questions top two boxes out of seven were considered positive. comScore’s Smart Control™ methodology was used to calculate lifts of exposure based on the difference between the base lifts and incremental lifts generated by exposure.
  • 9. Placement Strategies Evaluated • Audience Targeted – Ads placed run of site or run of network which were additionally targeted to a specific demographic or behavior usually by cookie targeting • Context – Ads which were placed in content relevant to the brand • High Impact* – Ads which took over a high percentage of the viewers screen usually involving sight, sound and motion such as home page takeover units • Retargeting – Ads where were shown to people who had previously visited the marketer’s site • ROS and RON – Ads placed either run of site or run of network which did not have any additional targeting. They are often auto optimized via an ad server to the high converting audiences. • Sponsorship* – Ads which surrounded premium content, usually in a permanent position and implied support of the content *New to wave 2
  • 10. Measures Evaluated Awareness Measures Impact Measures • Ad Recall • Brand Favorability Did they remember seeing Did they think highly of the the measured brand ads measured brand • Aided Awareness • Intent to Recommend Were they aware of the Would they recommend the measured brand when measured brand to a friend prompted • Intent to Purchase • Top of Mind Recall Did they intend to buy the When asked for the first measured brand brand they thought of, did they mention the measured brand
  • 11. Strategies Vary in Cost and Reach Each has a different level of scarcity and value in the market – site placements have highest costs $14 250 $12 200 $10 Reach Index 150 Average CPM $8 $6 100 Reach Index $4 Average CPM 50 $2 $0 0
  • 12. Frequency Varies by Strategy Remarketing and sponsorship have very high variance between mean and median frequencies 9 8 7 6 Frequency 5 4 3 Average frequency 2 1 Median frequency - Variance
  • 13. Example: Sponsorship Frequency Distribution Variance Most people see ads 1-2x while most impressions are served to 20% of the viewers Average 70% frequency 60% is 50% 6.67, media n is 2.96 40% Impressions 30% Viewers 20% 10% 0% f 1-2 f 3-4 f 5-6 f 7-8 f 9+
  • 14. The More You Show Ads, the More People are Aware of Them Average point lift across all strategies and industries for awareness measures 8 7 6 5 4 Average Point Lift 3 2 1 - f 1-2 f 3-4 f 5-6 f 7-8 f 9+ Results significant at 90% confidence
  • 15. But Not All Ad Strategies Generate the Same Awareness High Impact ads and ROS and RON generated the highest lifts in awareness, from lowest bases 40% 2 1.8 % of Viewers Already Aware 35% 1.6 30% 1.4 25% 1.2 Average Point Lift 20% 1 Point Lift 15% 0.8 0.6 10% Base Line 0.4 5% Awareness 0.2 0% 0
  • 16. The More You Show Ads, the More They Influence People Average point lift across all strategies and industries for impact measures 0.9 But generating 0.8 lift in impact 0.7 is much 0.6 harder than 0.5 generating lift 0.4 in awareness 0.3 0.2 Average Point Lift 0.1 0 f 1-2 f 3-4 f 5-6 f 7-8 f 9+
  • 17. Not All Ad Strategies Generate the Same Impact Remarketing and High Impact ads greatly increase perceptions of a brand 50% 2.5 % Already Impacted by Brand 45% 40% 2 35% Average 30% 1.5 Point Lift Point Lift 25% 20% 1 Base Line 15% Impact 10% 0.5 5% 0% 0 Audience Context High Remarketing ROS and Sponsorship Targeted Impact RON
  • 18. Sponsorship and High Impact Ads Work Well But at a Cost Audience targeting generates lift most inexpensively Awareness Impact Lift Cost per Cost per Average Average Cost per Lift Points Points per Awareness Impact Lift CPM Frequency Viewer per Viewer Viewer Lift Point Point Audience $7.35 4.47 $0.03 0.35 0.63 $0.01 $0.02 Context $10.75 4.71 $0.05 0.15 0.68 $0.01 $0.03 High Impact $11.99 5.03 $0.06 0.83 1.75 $0.05 $0.11 Remarketing $7.75 8.03 $0.06 2.18 0.81 $0.13 $0.05 RON and ROS $8.30 3.59 $0.03 0.24 1.64 $0.01 $0.05 Sponsorship $12.82 6.67 $0.09 0.46 1.03 $0.04 $0.09
  • 19. If Frequencies Were Better Managed to the Median, Costs Could Go Down Reduce costs or reinvest for greater reach or more impact Awareness Impact Lift Cost per Cost per Average Median Cost per Lift Points Points per Awareness Impact Lift CPM Frequency Viewer per Viewer Viewer Lift Point Point Audience $7.35 1.91 $0.01 0.35 0.63 $0.00 $0.01 Context $10.75 2.04 $0.02 0.15 0.68 $0.00 $0.01 High Impact $11.99 2.58 $0.03 0.83 1.75 $0.03 $0.05 Remarketing $7.75 2.79 $0.02 2.18 0.81 $0.05 $0.02 RON and ROS $8.30 1.74 $0.01 0.24 1.64 $0.00 $0.02 Sponsorship $12.82 2.96 $0.04 0.46 1.03 $0.02 $0.04
  • 20. Conclusions Ideas reinforced and new learnings • Remarketing continues to be a highly effective strategy for awareness and impact measures which is consistent with it’s earlier success in lifting Wave 1 behavioral measures • RON and ROS advertising works well at generating awareness but viewers are not persuaded by the messaging, similar to the finding in wave 1 where effectiveness of RON wore off quickly • High Impact ads and Sponsorships generate awareness but at a high cost • Audience targeting is quite cost effective • Better managing frequency can drive greater results for the same dollar
  • 21. Next Steps Build media planning model for digital strategies • Correlate Behavioral effects from Wave 1 with attitudinal effects from Wave 2 • Link strategies to sales data with Wave 3 • Evaluate effects by industry • Put input data into model to determine upstream behavioral and attitudinal markers that predict sales based on spend by tactic