How Targeting the 'Movable Middle'
Drives Superior Brand Growth
Joel.rubinson@mmaglobal.com
MATT Unplugged 2021
Extending thoughts about a new growth framework
2
2
Confidential and Proprietary
Academic Advisors
Marketer Advisors
Bill Cramblit
Senior Manager
Precision Marketing
Analytics & Optimization
Molson Coors
Kay Vizon
Director Media
Kroger
Kevin Moeller
Head of Media Insights
& Analytics, NA
Pepsico
Tim Lewis
Director Customer
Acquisition
Choice Hotels
Dr. Dominique
Hanssens
Anderson Graduate
School of Management
UCLA
Dr. Felipe Thomaz
Saïd Business School
University of Oxford
Dr. Andrew Stephen
Saïd Business School
University of Oxford
Numerator
Data Partner
Data Partner
Neustar
Marketing Sciences
Advisor &
Data Partner
MATT
Marketing Attribution
Think Tank
Study Leaders
3
In a nutshell,
what this
presentation
is about
Why Outcomes Based Marketing 2.0 (OBM2) is a big deal
4
1. OBM2 is a new growth framework that is centered on targeting a segment
called the Movable Middle
2. OBM2 is mathematically validated to outperform reach-based planning by
more than 50%.
3. Because lookalikes are found alongside (in the same audiences) as
Movable Middles, OBM2 is also a superior strategy to win over non-
buyers and build for the future of the brand.
4. A practical approach to drive outcomes immediately by identifying,
quantifying and targeting the most responsive target audience for any brand.
• “Practical” because it can be executed in many media channels, even walled gardens, in
a repeatable way.
What is OBM2?
5
1. How are the science and principles
different from prior thinking?
2. Which consumers are in this new
segment called Movable Middle”?
3. Practically, what would a marketer do
differently?
Traditional thinking: “Buy as much reach as you can afford”
6
6
Confidential and Proprietary
• …assumes you have no prior knowledge that differentiates consumers in their probability of responding
to your advertising.
• Implies: avoid targeting
• Implies: incrementality comes mostly from converting non-buyers
Ad Responsiveness
Traditional thinking: “Buy as much reach as they can afford”
7
7
Confidential and Proprietary
• …assumes you have no prior knowledge that differentiates consumers in their probability of responding
to your advertising.
• Implies: avoid targeting
• Implies: incrementality comes mostly from converting non-buyers
Ad Responsiveness
X
Truth: The “movable middle” is FIVE TIMES more responsive to advertising
8
Ad Responsiveness
Very LOW probability to buy (0-20%)
Very HIGH probability
to buy (80%-100%)
MOVABLE MIDDLES
(20%-80%)
The Movable Middle is defined by a consumer’s PROBABILITY of choosing your brand
Marketers with first party data or who use shopper data, where would you
plot your buyers and non-buyers?
9
Ad Responsiveness
Very LOW probability to buy (0-20%)
Very HIGH probability
to buy (80%-100%)
MOVABLE MIDDLES
(20%-80%)
Heavy
brand
Moderate
brand
Light
brand
Non
brand
buyers
Marketers with first party data or who use shopper data, where would you
plot your buyers and non-buyers?
10
Ad Responsiveness
Very LOW probability to buy (0-20%)
Very HIGH probability
to buy (80%-100%)
MOVABLE MIDDLES
(20%-80%)
Heavy
brand
Moderate
brand
Light
brand
Non-
brand
buyers
Reach-based planning is a recipe for sub-optimal ROAS
11
$1.38 ROAS
$6.70
ROAS
$1.84 ROAS
Very LOW probability to buy (0-20%)
Very HIGH probability
to buy (80%-100%)
MOVABLE MIDDLES
(20%-80%)
OBM2 changes the recipe
through targeting!
12
$1.38 ROAS
$6.70
ROAS
$1.84 ROAS
Very LOW probability to buy (0-20%)
Very HIGH probability
to buy (80%-100%)
MOVABLE MIDDLES
(20%-80%)
Finding the Movable middles for a top 5 brand of frozen pizza:
(Neustar E1 segments)
13
16%
17%
34%
9%
3%
3rd Quartile
2nd Quartile
Bottom
Quartile
Top quartile
Brand average
By reallocating to more responsive segments we can boost campaign
ROAS overall.
14
13%
22% 27% 22%
7%
5%
3%
1%
0%
10%
20%
30%
40%
50%
60%
Top 2nd 3rd 4th
Non responsive Movable Middle
37%
17% 12% 10%
19%
4%
1% 0%
0%
10%
20%
30%
40%
50%
60%
Top 2nd 3rd 4th
Non responsive Movable Middle
REACH
ROAS $2.15
OBM2
ROAS $3.27
(+50%)
16%
24%
Distribution of media spend
across Segments
OBM2 debunks a false
equivalence…that incrementality
comes from targeting non- brand
buyers via a broad reach media
plan.
Actually, the most productive
approach is to target a consumer
segment called the Movable Middle.
Evidence shows that an OBM2
strategy of shifting funds towards
the Movable Middle increases
ROAS by 50% AND drives more
conversion of non-buyers vs. reach
based media plans.​
Summary: Targeting the 'Movable Middle' Drives Brand
Growth
15
1. Calculate the average size of the segment of “movable
middles”
• Benchmark for audience evaluation
• Generate seed samples for lookalike modeling.
2. Find and create audiences with high concentrations of
Movable Middles and build Lookalike Models
3. Create a media plan where each channel’s tactics are
redesigned to move at least 20% of the budget away
from low unresponsives towards the Movable Middle
4. Measure & validate impact of OBM2.
Testing OBM2 for one of your brands…change the recipe, measure
and validate
16
MMA Support
•Expert advice to guide you to
best source for sizing the
movable middle
•The MMA can help you create
an activation plan across all
media channels
•MMA to help with case study
development/release
17
Joel.rubinson@mmaglobal.com

Targeting the movable middle matt unplugged 2021 final

  • 1.
    How Targeting the'Movable Middle' Drives Superior Brand Growth Joel.rubinson@mmaglobal.com MATT Unplugged 2021
  • 2.
    Extending thoughts abouta new growth framework 2 2 Confidential and Proprietary Academic Advisors Marketer Advisors Bill Cramblit Senior Manager Precision Marketing Analytics & Optimization Molson Coors Kay Vizon Director Media Kroger Kevin Moeller Head of Media Insights & Analytics, NA Pepsico Tim Lewis Director Customer Acquisition Choice Hotels Dr. Dominique Hanssens Anderson Graduate School of Management UCLA Dr. Felipe Thomaz Saïd Business School University of Oxford Dr. Andrew Stephen Saïd Business School University of Oxford Numerator Data Partner Data Partner Neustar Marketing Sciences Advisor & Data Partner MATT Marketing Attribution Think Tank Study Leaders
  • 3.
    3 In a nutshell, whatthis presentation is about
  • 4.
    Why Outcomes BasedMarketing 2.0 (OBM2) is a big deal 4 1. OBM2 is a new growth framework that is centered on targeting a segment called the Movable Middle 2. OBM2 is mathematically validated to outperform reach-based planning by more than 50%. 3. Because lookalikes are found alongside (in the same audiences) as Movable Middles, OBM2 is also a superior strategy to win over non- buyers and build for the future of the brand. 4. A practical approach to drive outcomes immediately by identifying, quantifying and targeting the most responsive target audience for any brand. • “Practical” because it can be executed in many media channels, even walled gardens, in a repeatable way.
  • 5.
    What is OBM2? 5 1.How are the science and principles different from prior thinking? 2. Which consumers are in this new segment called Movable Middle”? 3. Practically, what would a marketer do differently?
  • 6.
    Traditional thinking: “Buyas much reach as you can afford” 6 6 Confidential and Proprietary • …assumes you have no prior knowledge that differentiates consumers in their probability of responding to your advertising. • Implies: avoid targeting • Implies: incrementality comes mostly from converting non-buyers Ad Responsiveness
  • 7.
    Traditional thinking: “Buyas much reach as they can afford” 7 7 Confidential and Proprietary • …assumes you have no prior knowledge that differentiates consumers in their probability of responding to your advertising. • Implies: avoid targeting • Implies: incrementality comes mostly from converting non-buyers Ad Responsiveness X
  • 8.
    Truth: The “movablemiddle” is FIVE TIMES more responsive to advertising 8 Ad Responsiveness Very LOW probability to buy (0-20%) Very HIGH probability to buy (80%-100%) MOVABLE MIDDLES (20%-80%) The Movable Middle is defined by a consumer’s PROBABILITY of choosing your brand
  • 9.
    Marketers with firstparty data or who use shopper data, where would you plot your buyers and non-buyers? 9 Ad Responsiveness Very LOW probability to buy (0-20%) Very HIGH probability to buy (80%-100%) MOVABLE MIDDLES (20%-80%) Heavy brand Moderate brand Light brand Non brand buyers
  • 10.
    Marketers with firstparty data or who use shopper data, where would you plot your buyers and non-buyers? 10 Ad Responsiveness Very LOW probability to buy (0-20%) Very HIGH probability to buy (80%-100%) MOVABLE MIDDLES (20%-80%) Heavy brand Moderate brand Light brand Non- brand buyers
  • 11.
    Reach-based planning isa recipe for sub-optimal ROAS 11 $1.38 ROAS $6.70 ROAS $1.84 ROAS Very LOW probability to buy (0-20%) Very HIGH probability to buy (80%-100%) MOVABLE MIDDLES (20%-80%)
  • 12.
    OBM2 changes therecipe through targeting! 12 $1.38 ROAS $6.70 ROAS $1.84 ROAS Very LOW probability to buy (0-20%) Very HIGH probability to buy (80%-100%) MOVABLE MIDDLES (20%-80%)
  • 13.
    Finding the Movablemiddles for a top 5 brand of frozen pizza: (Neustar E1 segments) 13 16% 17% 34% 9% 3% 3rd Quartile 2nd Quartile Bottom Quartile Top quartile Brand average
  • 14.
    By reallocating tomore responsive segments we can boost campaign ROAS overall. 14 13% 22% 27% 22% 7% 5% 3% 1% 0% 10% 20% 30% 40% 50% 60% Top 2nd 3rd 4th Non responsive Movable Middle 37% 17% 12% 10% 19% 4% 1% 0% 0% 10% 20% 30% 40% 50% 60% Top 2nd 3rd 4th Non responsive Movable Middle REACH ROAS $2.15 OBM2 ROAS $3.27 (+50%) 16% 24% Distribution of media spend across Segments
  • 15.
    OBM2 debunks afalse equivalence…that incrementality comes from targeting non- brand buyers via a broad reach media plan. Actually, the most productive approach is to target a consumer segment called the Movable Middle. Evidence shows that an OBM2 strategy of shifting funds towards the Movable Middle increases ROAS by 50% AND drives more conversion of non-buyers vs. reach based media plans.​ Summary: Targeting the 'Movable Middle' Drives Brand Growth 15
  • 16.
    1. Calculate theaverage size of the segment of “movable middles” • Benchmark for audience evaluation • Generate seed samples for lookalike modeling. 2. Find and create audiences with high concentrations of Movable Middles and build Lookalike Models 3. Create a media plan where each channel’s tactics are redesigned to move at least 20% of the budget away from low unresponsives towards the Movable Middle 4. Measure & validate impact of OBM2. Testing OBM2 for one of your brands…change the recipe, measure and validate 16 MMA Support •Expert advice to guide you to best source for sizing the movable middle •The MMA can help you create an activation plan across all media channels •MMA to help with case study development/release
  • 17.

Editor's Notes

  • #3 Extended thoughts about a new growth framework that was introduced last October as part of the great marketing growth debate series
  • #4 This preso is about identifying advertising that is wasted because it is off target and sharing guidance on how to correct this
  • #10 If you could drag these points onto the curve where would you place them?
  • #11 The most likely placement of these data points is this. Heavy buyers rarely on average are in the high prpobability group…they buy OTHER BRANDS too! You just don’t see it, or maybe eve think about it roxks ylur worls…from suppression list to
  • #13 Improve the overall campaign performance by changing the recipe…more Movable Middle, less low unresponsives through addressability and better media choicez